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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 8 reviews

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88%
would recommend
to a friend

Customers are saying

Customers are pleased with the GE Cync BR30 Smart LED Light Bulb's brightness and its ability to transition smoothly between different color temperatures, from cool white to warm candlelight. The adjustable brightness is a highlight, with users noting compatibility with smart home assistants for dimming. The bulbs are also praised for their versatility in various lighting applications.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-8 of 8 reviews
  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Great light bulbs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the bulbs! Easy to setup and connect to WIFI, easy to connect with google home, and love that you can change the color tone. They are a bit pricey compared to ones on Amazon, but quality and connectivity makes it worth the price.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to hear you had a somewhat pleasant experience getting setup with your new smart lights. Thank you for taking the time to leave a review. -C by GE Support

  • Pros mentioned:
    Brightness

    Rated 4 out of 5 stars

    Great bulb and bright

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the different levels of brightness and varying options.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for choosing Cync! We are thrilled to see this positive review of your experience. Our team would love to speak with you directly to learn more about what we could have done to make this four star review a five! Please consider reaching out to us by calling 1-844-302-2943 to share your feedback. -Cync Support

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Great lighting product that anyone can set up.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these bulbs. These are a great options for flood lights. I was skeptical about how well they would do the transition in the different types of white lightning options. This tunable light bulb really does a great job at transitioning all the way from a cool White to a candle light. The setup is easy enough make sure you have strong internet connection that'll be able to handle all wireless devices that get connected to the network. The app is very easy to use and very easy to set up each individual light. And group them together into different rooms. If you have Google home like I do you can also set up the light bulbs on Google home by linking the C by GE w/Google home. Overall it's great. I'm looking forward to switching all of my lights. I am also doing some research into their switches. It may be easier to control them that way.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      That is awesome to hear! Glad you had such a positive and seamless experience getting your lights setup with our new app. We appreciate you taking the time to share your personal experiences with us. -Cync Support Team

  • Rated 4 out of 5 stars

    Easy setup

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the brightest, but setup is easy with the Cync app. Good option for someone not looking to spend a lot.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for allowing us to be a part of your smart home setup! We appreciate you taking the time to leave a review. -Cync Support Team

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Alexa turns it on and off at my command

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to have Alexa voice-controlled lighting in our kitchen - it works great. You can even dim it with Alexa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever since I purchased them. I haven’t had no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It took me an hour

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much in the way of customer support if the contact is not made from the app to the bulb.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We regret to hear your bulbs are not connecting. If one of your lights is not able to pair to the app we recommend factory resetting them using these steps: Start with light off for at least 5 seconds. Turn on for 8 seconds. Turn off for 2 seconds. Repeat this process 5 more times, or until the light bulb flashes. If that fails please contact us at 1-844-302-2943. -Cync Support Team

  • Rated 1 out of 5 stars

    Good idea with poor execution

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, I have not been able to get this to see my home wifi network so i can't set it up. I expected setups like this to be seamless. Im undecided about returning it or reaching out for tecj support.

    No, I would not recommend this to a friend
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