Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 22 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

82%
would recommend
to a friend

Customers are saying

Customers are impressed with the In-Wall Smart Switch's ease of use, highlighting its simple setup with systems like SmartThings and Wink hub, and the straightforward installation process. The switch also receives positive feedback for its compatibility, seamlessly integrating with various home automation and security systems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 22 reviews
  • Rated 5 out of 5 stars

    Great Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive bought three of these for my house. I plan to purchase a few more. They sync very easily and installation is simple. The installation takes less than 5 minutes with a basic screwdriver. One note before buying you must have 2 Black Wires, 1 White Neutral Wire and 1 Copper Ground. It does require all 4 wires to function properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation instructions are not overly clear if you have other than a normal outlet. Also it does not specify that you must tap in the neutral wire in order for it to function. Other than that this is an awesome light switch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work flawlessly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 4 of these including 3 way switch too and they all work flawlessly with my SmartThings V2 hub and voice activate via my Amazon echo too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Installation with some issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third GE smart switch installation. Connected using Wink hub as a Zigbee generic light. Had to call Wink support to help me as the Wink app wasn’t connecting. After great support from Wink, I can’t seem to manually turn my lights on or off. So now I have contact GE to determine why the manual switch doesn’t work when connected to the hub.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One morning my husband left early for work, my dog was outside and the husband turned the outside light off. I heard whining, got up to investigate and found my dog outside. I don't know if he coudn't find the doggie door or just thought he had to stay outside just because it was dark. Right than I decided to get a smart switch. One thing I failed to notice thru out the reviews was that it needed a hub. So one hub later it worked great. Well mostly great. It failed to turn on once or twice so far but if I'm away from home, I can just check the hub app and it'll tell me if it's on or not for my goofy dog and tic the on button thru the app. No big.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best switches available

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried all the different switches. I like the GE switches the best.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good But could be better

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was fairly straight forward except that you need to purchase a second GE switch for 3 and 4 way installs and this will not work with any old 3 way. They should tell you that on the product page. Also you should be aware this thing is 1.5 inches deep and i needed to get a larger gang box for the switch to fit in it. also sometimes there is a tiny bit of lag between hitting the switch and the lights responding. It is not annoying to me but it is not instant like a regular switch. Some might find this a little annoying. I installed this to pair to Time Warner Cable's Intelligent Home system that uses zigbee. Pairing it was very easy and the touchscreen picked it up almost instantly with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Zigby compliant switch, good price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good HA smart switch that meets Zigby requirements as specified by my home security system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple installation and setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy instructions to follow making for an easy installation. Flawless setup and pairing with hub. Worked perfectly from the get go.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Had to return due to not z wave.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't realize that these were not Z-Wave and only zigbee compatible. Other than that they were fine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful 4k UHDTV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is phenomenal on this television for the price. We are very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes you feel young again

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little blast from the past.also bought a travel case great to carry around

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy Installation and SmartThings setup also very easy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a electrician and had this switch and installed in 5 min.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install and link to my whole "Alexa" system

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work with Alexa

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After hours on the phone with support. It does not work with Alexa

    No, I would not recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Good quality.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have quite a few of these in my home. They are good switches and seem to work reliably. Or they did before Smartthings crapped the bed with the v2 release. Fortunately these seem to work with quite a few different systems so I'll be able to reuse them when I upgrade to a better hub. Easy to install and they look very nice as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome 3-way Switch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I created an account with BestBuy just to sing the praises of this switch. This switch was perfect, but you have to know what you're getting into. Know your wiring before you order this switch. If using as a single switch make sure you have a white wire (neutral# in the outlet box. If you have more than one switch, check to see if your wiring in the boxes can be used #there are multiple solutions that will work#. Most important, if you have more than one switch controlling a light make sure you buy an add-on switch for the other switches in that group. Here's what it looks like: http://www.ezaddonswitch.com/ . Directions fro the add on switch can also be found at this website. If you're not sure about the wiring take a pic of the box with the switches pulled out #after turning off the breakers!) and ask an electrician friend. Be aware that the wiring scheme will be changed. I was prepared before I even ordered it and wiring was a snap. Pairing to my Wink hub was a breeze and it works perfect. Here is the manufacturer website for the product: http://www.ezzigbee.com/hubs/ .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That big DOH moment when I realized we needed a hub moments after installation. We had planned to go out of town and needed it installed and working before than. Installation was easy, for the husband anyway and after we received our Hub the item worked amazing. Have it set for dusk and dawn settings as my boy dog seems to think if the lights off outside when he's out there, that he's not allowed in, or maybe he just couldn't find the door, and will whine til I get up and open the door for him, my girl is a little smarter, either way it works, even with my phone off. Took only seconds to sync and now we don't worry about turning on and off the lights for the dogs when we're out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality ZigBee Dimmer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several of these in my home. I am currently using Time Warner Cable's IntelligentHome and they work flawlessly, Excellent quality for the price. They also work great with Wink ;) Hub

    I would recommend this to a friend
Sponsored