Customer Ratings & Reviews

Overall, I think the product is good. It's attractive and super quiet. However, there is a major shortcoming. The keyboard is not backlit, which makes it difficult to read. What makes no sense is that the clock is very brightly lit. Too bad some of that brightness wasn't shared with the keyboard! Fortunately, my microwave is mounted above the counter where I look almost straight at the keyboard, but it's still hard to read. If it was mounted under the counter, the keyboard would be extremely hard to read and might even require kneeling to get a decent view of the keyboard. GE made a big mistake by not lighting the keyboard.

This model replaces an earlier one and it is everything we wanted in a microwave. Solidly built, it handles all our needs plus additional features that make its use more complete.

Great product. It’s awesome. Close the microwave’s door, push the time, food is ready. Wow !

It was a great substitute to replace my in cabinet one.

Swapped the oversized over the range microwave for this compact style. So far it works great!

this is the only mircowave i could find that was 12 inches deep but just wide enough to fit in my kitchen cabinet design (its not above the stove

Excellent microwave, roomy, cooks to temp and has several useful features.

Works like a charm, fits the desired space effectively.

Great microwave, have had it many years and no issues.

Just what I needed. I don’t find any difference with the time to cook or reheat from my much larger and former microwave.

We got "pigeon holed" by this shelf space we have for our microwave and after searching for different options, this GE profile is the only one we found that would fit the space! So, having realized we are paying a premium for a microwave to fit our space, we decided to give Best Buy's so called "Excellent Open Box" a chance. Complete rip off as you can see from the attached pics. We ended up returning the microwave to the store.

Okay, it's a little more expensive ($400) but: Sleek, quiet, tons of options, "smart" capabilities... This is an excellent machine, and we (informally) tested it against another GE, and LG and a Toshiba. Won hands down, and now it's installed in our kitchen!

I put in a new kitchen and bought this microwave to fit in my upper 12 inch deep cabinets. Fit perfectly with only door of microwave out from cabinets. Was able to remove my over the range microwave and put in a beautiful vent hood. Not as powerful as my over the range microwave but works great.

Works great, and is both compact, being 12 deep and large enough for a dinner plate. The sleek design makes it a no brainer.

Works as a built in. Has a sleek clean design. Compact if you dont want a large eyesore of a gadget in your kitchen.

Needed a built in microwave and looking there are hundreds if not thousands to choose from and every one is a differnt size. Best buy made my search easy and was in stock. I love everything about the microwave from the look, the power, easy use, and it fit my cabinet perfect. Thanks Best Buy

I had GE spacemaker 2 microwave and was looking for replacement without having to make change to cabinet space. It fit in well with and it is compact and working great!

Microwave is fine and fits in the cutout opening. The trim kit was scratched but replaced with no hassle. My only disappointment is there is a small opening between the microwave and trim kit. My old one was completely flush.

We were looking to replace old counter top microwave that was used by builder for built-in cabinet. This was best option that would fit cabinet depth. We would have preferred one that was a little larger but settled on this. Connected wifi feature and works great and looks nice with trim kit. We found it cheaper at GE so Best Buy matched the price

I am only giving this experience a five-star review because I was informed by the staff that helped us at the store when we returned this item that this rating only would apply to them and not the entire experience. They were wonderful. Prior to that, you deserved a 1, if that. This damaged item has taken hours of our time, both before it was delivered (contrary to our request not to deliver it while we were out of town) and after. At this point, you should be paying us. You can review this experience in your notes. I will be sharing this horrible experience with your company far and wide. I must say that the individual people I have spoken to have been helpful, although speaking to customer service in a non-English-speaking country has had its share of frustration.