Customers admire the sleek appearance and design of the 2.1 Cu. Ft. Over-the-Range Microwave, as well as its ease of use and large size. Many appreciate its performance, quiet operation, power, and useful sensor cooking and Chef Connect features. However, some customers have expressed concerns about the door's sturdiness and the responsiveness of the control panel buttons.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 443 reviews
Cons mentioned:
Button responsiveness
Rated 3 out of 5 stars
Same model # but many changes, lower quality.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Firstly, this model is significantly different the 2022 and 2019 PVM9005SJSS's. It is not discounted, it is just cheaper construction. NEW MICROWAVES DESERVE NEW MODEL NUMBERS . It is like bags of chips, same price fewer chips!!!!
CHANGES: Lighter, more plastic, 1 inch shorter, very bad surface light, buttons react slower, bolt and mounting hardware are different, insides is mostly plastic and door sounds cheap and noisy . How do I know this , this is my 3rd unit and first 2 lasted 2 and 3 years years. I only bought this one because it would have been an easy 10 minute install if it were not redesigned. Have to add an inch to my back splash Extended warranty is a must:(
No, I would not recommend this to a friend
Brand response from GE Answers
Posted .
We certainly appreciate you leaving your feedback with us about your microwave. We're always looking for ways to improve and will share this with our team for future consideration. Thank you for bringing this to our attention.
Pros mentioned:
Design, Ease of use, Performance
Rated 5 out of 5 stars
Microwave
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the look and preformance! Easy to cook on and instructions are easy!
I would recommend this to a friend
Rated 5 out of 5 stars
Works great! Huge microwave!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
We have had this microwave for about a month and we love it so far. When I measured my previous microwave compared to this one there were a few differences. This microwave comes down about an inch further and sticks out a little more than our old one. I didn’t anticipate this being an issue, but our old microwave was original to the home and the tile backsplash was cut to fit the old microwave. We ended up putting spacer wood behind the microwave. It just made for a longer installation. Just something to think about before purchase if you have a similar situation with backsplash.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought a GE Profile 14 years ago and it was problem free for that length of time and then it just quit working. I decided to buy another GE Profile microwave and I'm really glad I did because it was new and improved!!! The microwave cooks faster and the control buttons are in a very convient location!! It is very quiet
when it is operating and the clock is much bigger!! The only thing that I don't like is that you can't see the food when you are cooking it!! I Highly recommend this Microwave and I'm very glad I bought another one!!
This review is from GE - Profile Series 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - White
I would recommend this to a friend
Pros mentioned:
Appearance
Rated 5 out of 5 stars
great microwave, chef connect is awesome
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Chef connect works great, looks really nice, exhaust fan is really strong, smart sensor cook works great
I would recommend this to a friend
Pros mentioned:
Design
Rated 5 out of 5 stars
Over the stove microwave
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Reasons I bought this was for the clean lines - no ugly handles that looked like pipes or that were to far to center. Next was for the lights underneath. It is warm lighting and not the overly bright blue whir of LEDs. And there are 2 so lighting is well distributed over the stove. Window into microwave is large to see how process is coming along. It was able to vent through my exiting vent to the outside too which was a nice surprise. So far very pleased!
I would recommend this to a friend
Pros mentioned:
Size
Rated 5 out of 5 stars
Really Nice Microwave
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The handle broke on my last microwave and I was determined to buy one without a handle. I also did research on microwaves and read a lot of reviews. There were several at the bottom of the list of Consumer Reports or had poor service reports. DO YOUR HOMEWORK.
This is a large microwave with two lights on both sides. It also has two exhausts on both sides with four levels (low, med, high and boost). Lots of additional features I plan to use.
I would recommend this to a friend
Pros mentioned:
Design, Size
Rated 5 out of 5 stars
Efficient microwave at an affordable price.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this microwave because it received a high rating from Consumers Report magazine. It fits perfectly in the space between my upper cabinets above the stove. It has a sleek, flat front as opposed to other models that have a handle that protrudes out from the door.
I would recommend this to a friend
Brand response from GE Answers
Posted .
Hi there,
Thanks so much for reviewing this awesome microwave! We're so happy to hear how it fits perfectly in your space and you love its sleek appearance. This unit is sure to last you a long time. Let us know if there's anything you need. Have a good one! Mike@GEA
Rated 4 out of 5 stars
Nice microwave
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Typical GE microwave. Works well and full of features, it was a replacement for another GE profile. Downsides if you are buying as a replacement like we did....the wall mounting plate is different by 1/2inch than previous GE microwave so you have to replace it. Most annoying is the fact that GE altered the bolt pattern on top where you mount it to the cabinet by about an inch for all holes, requiring new drilling and a whole set of empty holes. Last issue is that the power cord comes out of the middle of the top rather than the back. This creates unnecessary obstruction in the cabinet. These last two are really annoying and totally unnecessary...they represent a real design fail that could have been easily avoided.
I would recommend this to a friend
Brand response from GE Answers
Posted .
Hello bankgod - Thank you very much for purchasing a new GE Appliances microwave. We truly appreciate you choosing our product over other options. Please accept our apologies for the installation issues you noted, we appreciate this feedback. Our hope is that this appliance will serve you and your family well for many years to come. -TREY@GEA
Pros mentioned:
Design
Rated 4 out of 5 stars
Great looking modern microwave
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I am pleased with this GE profile microwave that we used to replace and old Maytag microwave. I like the modern style, which extends to the entire door which spans the whole front panel of microwave. Note that all display panels and buttons are on the actual door, which is a little different from my previous machine. Overall a good buy, and the sensory cooking functionality works great (we have used it for cooking sweet potatoes several times now).
I would recommend this to a friend
Brand response from GE Answers
Posted .
Hello NoWorks - this is Nancy at GE Appliances and we're glad to hear that you like the modern style of your new microwave and the sensory cooking functionality. Thanks for choosing GE Appliances!
Rated 2 out of 5 stars
Broke twice, completely died after just 4 years
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This microwave is sleek, works great when it works - I bought it summer of 2019 to specifically match my GE Profile oven.
It broke almost immediately after we bought it. It was repaired under warranty but took almost 3 months and they sent prob 15 diff parts to my home to try and fix it, multiple GE repair men came out.
Finally fixed it, all good. Then completely broke in summer of 2023 only 4 years later. I consulted with an honest professional licensed repair man & he told me after parts and labor this would be a $500-$600 repair and not even worth it. So great - I’m already replacing it after only 4 years. Loved it, but totally disappointed in the longevity.
No, I would not recommend this to a friend
Brand response from GE Answers
Posted .
Hi there - Thank you for taking the time to write this review. At GE Appliances, while we strive to deliver the best quality products and services that meets every need of our consumers; we also understand there is always room for improvement. We do value you as a customer and will gladly share your feedback with our product development team. Thanks for being part of the GE Appliances family. Warm regards. –Don@GEA
Pros mentioned:
Appearance, Design
Rated 4 out of 5 stars
Sleek
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Have only had for a month. Works great and no issues to this point. Sleek design.
I would recommend this to a friend
Brand response from GE Answers
Posted .
Hello - Thanks for sharing your experience with your microwave. We're glad that your new unit is working great! The sensor cooking controls really does provide the best cooking results. We wish you all the best! -Don@GEA
Pros mentioned:
Appearance, Performance
Rated 5 out of 5 stars
Great microwave
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great microwave...it works great, looks wonderful, and it's quiet. I love how it links to my oven as well.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Nice microwave.!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it.! My microwave died and I decided buy this one. Best decision ever.! Looks so nice and work amazing. Easy to use and is powerful. I love kitchen GE appliances.
I would recommend this to a friend
Brand response from GE Answers
Posted .
Hello - It's great to hear that you're loving your new microwave! It sounds like it has been a fantastic addition to your kitchen. The fact that it's easy to use, powerful, and visually appealing are all important aspects of a kitchen appliance. If you ever have more feedback to share or if there's anything else I can assist you with, feel free to let me know. Enjoy your cooking and microwave experience! -Kacie@GEAppliances
Pros mentioned:
Design
Rated 5 out of 5 stars
Great addition
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this together with the new gas range that has airfry ability. both items have chef connect, so the hood light and exhaust come on automatically when starting a burner on the stove. I am still learning all the things I can do with this microwave, but it looks great together with the range in my new kitchen. Very sleek and modern.
I would recommend this to a friend
Cons mentioned:
Button responsiveness
Rated 4 out of 5 stars
Love it but control buttons sluggish
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the look of the microwave. It fits perfectly over my stove. The only thing that bothers me is that the buttons don’t respond to touch easily. Wish it was a bit more responsive faster.
I would recommend this to a friend
Rated 4 out of 5 stars
Nice Microwave
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is an updated version of this microwave. We had the previous version and the Magnatron went bad. My only issue is the buttons on the door are now harder to press and the interior cooking area has been reduced slightly. The observation window is also smaller. Other than that, it cooks at about 1000 watts.
I would recommend this to a friend
Brand response from GE Answers
Posted .
Hello - Thank you for sharing your feedback on your new microwave. We're glad to hear that you find it to be a nice model. Your input about the changes in the updated version, including the button difficulty, reduced cooking area, and smaller observation window, is valuable. We appreciate your observations as they help us understand user experiences and make improvements. If you have any further questions or concerns, please don't hesitate to reach out. We're here to assist you. Thank you for choosing GE Appliances, and we hope the microwave continues to serve you well. -Kacie@GEAppliances
Rated 4 out of 5 stars
Cool cooker.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice microwave and once I become familiar with its operation, it should do the job. Installation was super easy.
Looks good in the space and everything functions as promised.
I would recommend this to a friend
Rated 5 out of 5 stars
Microwave purchase.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works perfectly. We use it constantly. The color is perfect for the other appliances in our house.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Our microwave died right before the Thanksgiving holiday so it was time to search for a replacement. We were pleasantly surprised by this one due to its extra large capacity. It has definitely fulfilled our needs seeing as we are a family of six and having to be without one was extremely difficult. I guess you don’t really realize how much you use a microwave until you don’t have one. We have been very satisfied with the purchase so far. Only time will tell how long this one will last.