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Customer Ratings & Reviews

Your price for this item is $2,969.99

Customer reviews

Rating 4.2 out of 5 stars with 106 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers have good things to say about the spacious interior, counter depth design, and color of the 23.1 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser. Some customers have mentioned that the freezer door and ice maker have defects, and that the refrigerator can be a bit noisy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 106 reviews
  • Pros mentioned:
    Lighting

    Rated 4 out of 5 stars

    Pretty Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is beautiful. I love the interior lighting. Plenty of room also. I’m not thrilled with the freezer. I haven’t had a bottom drawer freezer before... not sure if I’d do it again. It’s just easier for me when the freezer is on top.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Disappointed!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not keep items at the set temperature. Most items have condensation on them. It is set to 37deg however after testing, they are only 42deg. Also, it is quite noisy. On top of that, it was delivered with a dentent on top right corner. We are waiting for a replacement.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We are so sorry for the issues you are having. We can understand your disappointment and apologize for your inconvenience. We hope that your replacement arrives soon. If you have any questions in the future, please let us know. We are always happy to help! Joyce@GEA GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Refrigerator Delivery

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product & Delivery with a competitive price.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re thrilled to hear you’re happy with your refrigerator, and also had a great experience with delivery! If you’d like to share your positive feedback about delivery with Best Buy, their customer service can be reached at 1 (888) 237-8289. We’re confident the refrigerator will serve your needs well for a long time to come! GE_Appliances

  • Rated 5 out of 5 stars

    Beautiful refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with this refrigerator. So glad I got the counter depth. It looks like a built-in. It has plenty of room inside for food storage and because shelves are not as deep I can see the food easily. Nothing gets lost in the back.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Great fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the water dispenser inside and the alarm for when the door is left open. Plant of space for all my food items

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Storage space

    Rated 5 out of 5 stars

    Love this Refrig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this refrigerator for 6 months and we still enjoy it very much. The inside has enough space for a family of 3 adults. There is easy access to the freezer area and ice cube storage. I really like the look of the front doors without the water/ ice on the front. There is a cold water dispenser inside the fridge that is easy to use. The stainless front is easy to keep clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits my needs..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a counter depth fridge and I pick the slate color GE. Fits perfect & looks great!! I have had no problems with it. It has more room in it than I thought.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Good size CU Ft for Counter depth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We chose this as a no frills fridge freezer, that give us the largest cu ft of space. We haven’t had the item that long but for the moment it has been working well. It took about 24 hours to get to a reasonable temperature before we could put food into it so bear that in mind when it’s installed. All these appliances ship with the sticky blue plastic on them and you can never quite remove it all from the seams and Joins which is a little disappointing. Another thing to not is that the fridge cool tray in the middle is double width so if you ever want to get anything out of there you have to open both doors fully to slide the tray out, which means you loose all the cool air and the fridge has to them cool down again, not a major issue but again something to note. The lower freezer unit also is very difficult to open once it’s cold and the vacuum effect takes hold. We have to push against the fridge and pull the freezer drawer to get it to open. Good for keeping children out but sometimes and be a bit of a pain.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 4 out of 5 stars

    Happy so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up purchasing this fridge to replace the LG counter depth that I purchased 3 months ago. Quick back story, I ended up having 3 LG units 2 of which had the same manufacturer defect that no one wanted to believe (even with video) that caused damaged to my house, oh by the way I ended up paying for the damage the LG caused because of the finger pointing back and forth. The one thing I will say is that I feel Best Buy themselves took good care of me and worked with me on this. It just stinks that I had spend and additional $1000 to get a fridge that is house broken. I am really please with this fridge - it has a lot of room in it for a counter depth fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    GE Profile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no ice maker in door no mess from ice & water on outside of fridge so far very happy with it & it has fingerprint proof stainless

    I would recommend this to a friend
  • Pros mentioned:
    Lighting

    Rated 5 out of 5 stars

    Why did we wait so long?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took way, way too long to over-analyze this purchase, but hey, I think I got it right! It's wonderful to open the doors and be able to see everything. The deep door bins are great for condiments and milk etc. This leaves the shelves easier to view. We used to 'loose' food in the back of shelves. My family members aren't especially good at moving things around and looking for stuff... if its not right in front of their nose they are likely to say, there's nothing to eat. This fridge helps with that. Misc notes: Ice cubes are good, but we feel like on some days (sport events, practices) it can't keep up with how much we need. Overall, its good and these cubes don't shatter in a million slivers when they hit the ground like the old ones did. Internal water - I wanted this and I forget we even have it. Door shutting requires a little hip action. They will stay open if you think a little shove will do the job. Fingerprints... I looked at so many and I thought I had chosen one that was fingerprint-proof... not so. No touching! Great lighting.... it makes the food look so good. Really. There is something rewarding about opening the doors and making your selections. The installers from Best Buy were great. It looks like a tough job and they were very professional and left my kitchen in great shape.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this refrigerator for a month. I am pleasantly surprised how much room there is even though it is counter-depth. The digital temperature control makes it easy to keep food fresh longer. The only complaint is the suction on the freezer is so strong when you pull the handle to open it the whole refrigerator moves. To keep this from happening I press my thumb against the bottom of the upper door while pulling the handle on the freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Storage space

    Rated 5 out of 5 stars

    Perfect for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love: No dirty water marks on a water dispenser More room than an outside water dispenser Indoor cold filtered water Handles don't show smudges Adequate space Counter depth gives a clean line and extra room in kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great GE Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This GE fridge looks great and works great, so far. It is just what we wanted... no water/ice on the door.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there,

      Thanks so much for taking the time to review your refrigerator. We're so pleased to hear that this model has just what you need! We're also glad to hear that it looks great in your kitchen. This is definitely a model worth having. Thanks for choosing GEA! Mike@GEA GE_Appliances

  • Rated 3 out of 5 stars

    Need more tech support. Did not get an overall v

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not receive owner's manual. Would have liked more communication as far as financing and time allotted to pay items off.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      As part of our ongoing effort to be better ambassadors of the environment, GE Appliances no longer offers print-on-demand services for consumer literature, such as the owner's manual. You may view an updated owner's manual on our website by searching for your unit's model number. For questions regarding financing, please get in touch with Best Buy at 1-888-237-8289. GE_Appliances

  • Rated 5 out of 5 stars

    Lovely

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge. Very nice! The look is great. It's sleek and beautiful. I will truly enjoy it.

    I would recommend this to a friend
  • Pros mentioned:
    Lighting

    Rated 5 out of 5 stars

    Great Refrigerator!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect refrigerator for our unique space!! Great light inside!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there - thanks for sharing your review of this beautiful GE Profile Refrigerator. We’re glad to hear that you’re loving your new refrigerator and that this model is a perfect fit for your unique space. We agree that the showcase LED lighting is amazing and will certainly forward your positive feedback to our design teams. Thanks for being a part of our GE Family and have a great day! Lauren@GEA GE_Appliances

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Poor performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Denise, my sales person was so helpful in assisting me in choosing just the right size refrigerator. I learned about what counter dept means. Unfortunately, the model I purchased had some issues and I am waiting to receive a replacement. There were no issues with the exchange.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Landa

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best refrigerator ever I’m in love with this, love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great frig!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator!!! Works and looks great!!!!!!!

    I would recommend this to a friend
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