Customer Ratings & Reviews
See more imagesGE Profile - 30 in. Wide 4 Element Built-In Downdraft Electric Cooktop with Power Boil on Dual-Ring Element - Black
- Model:
- PP9830DRBB
- SKU:
- 6522400
Highly rated by customers for:
Customer reviews
Rating 4.3 out of 5 stars with 51 reviews
Top Mentions
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- Rated 5 out of 5 stars
GE Profile - 30 " Cooktop
JoyeV Posted
We are learning to use and enjoying our new glass stove top. It's a new up-to-date style for us, so we do have somewhat of a learning curve. We look forward to many years of cooking with it.
I would recommend this to a friend - Rated 5 out of 5 stars
Cooktop
BarbaraP Posted
Works so much better than my old cooktop. Everything heats more quickly. A little hard to clean and looking shiny, but overall pleased.
I would recommend this to a friend - Rated 5 out of 5 stars
Great
Hollywood Posted
Very nice stove top. It replaced the one I have that got broken. Very easy install.
I would recommend this to a friend - Rated 5 out of 5 stars
Highly recommend!!
Carol Posted
Looks so good on our island and working great!! Really like the "speed boil" option!!!
I would recommend this to a friendBrand response from GE Answers
Posted
Thank you for your enthusiastic recommendation! We’re thrilled to hear that your cooktop not only looks great on your island but is also performing well—especially with the help of the Power Boil elements.
- Rated 5 out of 5 stars
love it
alice Posted
love this cooktop. Great replacement for our gas cooktop. heats fast, easy to clean, fan has 3 speeds, the 4 cooking units are ample space for any meal.
I would recommend this to a friendThis review is from GE Profile - 30 in. Wide 4 Element Built-In Downdraft Electric Cooktop with Power Boil on Dual-Ring Element - Stainless Steel
Brand response from GE Answers
Posted
We're happy to hear you're enjoying your cooktop. We strive to meet the needs of our consumers, and always appreciate hearing we've succeeded. We're confident this cooktop will continue to be an asset in your kitchen for many years. Thank you for choosing GE Appliances for your home!
- Rated 5 out of 5 stars
Great cooktop from GE
CyrilK Posted
My GE cooktop was what I was looking for. Very clean look.
I would recommend this to a friendThis review is from GE Profile - 30 in. Wide 4 Element Built-In Downdraft Electric Cooktop with Power Boil on Dual-Ring Element - Stainless Steel
- Rated 5 out of 5 stars
very satisfied
KTND Posted
We had it for about a month now. I love the powerful exhaust vent. The house doesn't smell of oil anymore. The center knob controls are hard to clean though.
I would recommend this to a friend - Rated 5 out of 5 stars
Just what I wanted
Mirthawardcaribbeanhome Posted
Looks great ,right now is in my winter home in the caribbean being installed on my redone kitchen, now buying the wall oven , microwave built in to match
I would recommend this to a friend - Rated 5 out of 5 stars
Owner
FrancesM Posted
Love it it looks beautiful and it works excellent the personnel at the store was very helpful and I received my product very quickly
I would recommend this to a friendBrand response from GE Answers
Posted
We’re thrilled you’re loving your cooktop! We’re also glad to hear you had a positive service experience and received your product promptly; if you’d like to share your feedback with Best Buy’s Customer Service, you can reach out to them at 1 (888) 237-8289.
- Rated 5 out of 5 stars
Electric cooktop
Nola Posted
Works just like the old one did. Very nice. Would have preferred white to match our other appliances but the black one works as well.
I would recommend this to a friend - Rated 5 out of 5 stars
GE Cooktop
RonaldT Posted
Excellent product. Easy installation if replacing the same size; however, I would suggest getting Best Buy to install, especially with ductwork.
I would recommend this to a friend - Rated 5 out of 5 stars
Stove Top Review
AlH1 Posted
Exceeds our needs! Very pleased with order,installation and followups. The entire process was seamless.
I would recommend this to a friendThis review is from GE Profile - 30 in. Wide 4 Element Built-In Downdraft Electric Cooktop with Power Boil on Dual-Ring Element - Stainless Steel
- Rated 5 out of 5 stars
Great cooktop.
Jose Posted
Perfect fit, easy to install, and great look. It enhanced our recently painted kitchen and cabinets.
I would recommend this to a friend - Rated 1 out of 5 stars
Barely made it 6 months
Bummed Posted
Purchased 11/2024 to replace same model used for 22 years but in biscuit color with issues with one burner. Yesterday, June 19, 2025, the lower right burner, main one I use all the time, quit working mid cooking. Will not heat at all. If I had many options, I may have looked for a different cooktop, but because it is installed in an island and I had to comply with the original configuration, I didn't have much choice. I am so incredibally disappointed in this situation. It is under warranty, but I will have to contact GE and try to get it repaired and how much confidence am I supposed to have in the integrity of the product? And how long will I have to wait for the repair? This was a very expensive appliance. If you have options I would not recommend this based on this experience. It looks great but obviously that's about it.
No, I would not recommend this to a friendThis review is from GE Profile - 30 in. Wide 4 Element Built-In Downdraft Electric Cooktop with Power Boil on Dual-Ring Element - Stainless Steel
Brand response from GE Answers
Posted
We share your concern and appreciate you making us aware of your experience. We recommend taking advantage of your warranty by contacting our GE Appliances team of experts Bodewell at 1-833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET to have your cooktop evaluated and repaired as needed. We're confident our service team will remedy this issue for you. Vikki@GEAppliances
- Rated 5 out of 5 stars
Replacement cooktop
PatriciaQ Posted
The cooktop is just what we have been looking for. The Best Buy associate, Taylor, was incredibly helpful in finding this product. He was knowledgeable and professional. Our next appliance purchase will be made with his help.
I would recommend this to a friend - Rated 5 out of 5 stars
GE Profile - 30" Built-In Downdraft Electric Cook
TatB Posted
excellent item: GE Profile - 30" Built-In Downdraft Electric Cook
No, I would not recommend this to a friend - Rated 5 out of 5 stars
New Cooktop
StevO Posted
New cook top, replaced old one. Seems to work very well so far.
I would recommend this to a friend - Rated 5 out of 5 stars
Looks good
NeenaS Posted
It looks good. Have been waiting for it. Installation was also well done. The contractor was great.
I would recommend this to a friendThis review is from GE Profile - 30 in. Wide 4 Element Built-In Downdraft Electric Cooktop with Power Boil on Dual-Ring Element - Stainless Steel
Brand response from GE Answers
Posted
Hi there - Thanks for taking the time to write a review! We appreciate you for choosing GE Appliances, and hope you have a great day! - Don@GEA
- Rated 5 out of 5 stars
GE downdraft
Fryer Posted
Easy to use and clean. It is an upgrade from the one we had before. very happy
I would recommend this to a friendThis review is from GE Profile - 30 in. Wide 4 Element Built-In Downdraft Electric Cooktop with Power Boil on Dual-Ring Element - Stainless Steel
- Rated 5 out of 5 stars
Great features
TonghaiZ Posted
We love this new stove top. It has some very unique features.
I would recommend this to a friend