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GE Profile - 30 in. Wide 4 Element Built-In Downdraft Electric Cooktop with Power Boil on Dual-Ring Element - Black

Model: PP9830DRBB
SKU: 6522400
Sold byBest Buy

Customers are saying

Customers express satisfaction with the overall performance and aesthetic appeal of this appliance, noting that it looks excellent on kitchen islands. Users also frequently highlight the ease of cleaning and the high-quality design of the product. While the unit is generally well-regarded, some customers have noted that the installation process can be somewhat challenging. Additionally, there have been isolated reports regarding issues with burner functionality.

Generated by AI based on customer reviews.
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Specifications

  • Color Finish
    Black
    Product Height
    2 3/16 inches
    Product Width
    29 3/4 inches
    Product Depth
    21 7/8 inches
    Cooktop Surface Type
    Smoothtop
    Number of Elements
    4
    App Compatible
    No

Features

  • 9"/6" Power Boil element

    Use different pan sizes on this single, 3,000-watt flexible element that produces rapid powerful heat.

  • Four radiant cooking elements

    Cook foods quickly and evenly on this sleek, glass surface.

  • Knob controls with black glass surface

    Achieve a modern look with the convenience of knob controls.

  • Fit Guarantee

    Replacing a similar cooktop from GE Appliances or another brand? GE cooktops are guaranteed for an exact fit or GE Appliances will pay up to $100 toward modifications.

  • Bridge Element

    Combines cooking elements into one cooking area.

  • Downdraft exhaust

    Powerful exhaust system effectively pulls smoke and steam out of the kitchen.

  • Control lock capability

    Protects against unintended activation.

  • Hot surface indicator lights

    Know when elements are too hot to touch with a quick glance.

  • Cooktop "On" indicator light

    A light lets you know when an element is active

Cooktops: Measure Twice, Deliver Once [1:19]
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Reviews

Customers are sayingCustomers express satisfaction with the overall performance and aesthetic appeal of this appliance, noting that it looks excellent on kitchen islands. Users also frequently highlight the ease of cleaning and the high-quality design of the product. While the unit is generally well-regarded, some customers have noted that the installation process can be somewhat challenging. Additionally, there have been isolated reports regarding issues with burner functionality.
This summary was generated by AI based on customer reviews.
  • Overall Performance (14)
  • Ease of Cleaning (11)
  • Design (4)
  • Looks (3)
  • Installation (4)
  • Burner Size (3)

Customer Images

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

  • Rated 3 out of 5 stars

    Difficult replacement of burners, switches & glass

    I've had the similar model without the SS trims for 14 years and the cooking and downdraft feature works great. But it is not perfect. I have had a couple of issues that are real bad ones: 1- the top left burner died about 2 years after initial installation and that is part of a triple unit (upper, bridge and lower left burners) which is over $800. So I modified it in such a way that I could use a standard 6" or 7" burner, which is just about $80. the problem is that the frame of the original three burners does not let you put a new burner with frame so I had to cut part of the frame that keeps the three burners together to make space for the new burner. GE does not sell a burner of the required size so I had to install a non GE burner that has different connections so I had to modify the electric circuit as well. Being an electrical engineer that was no issue for me but I do not recommend that for DIYers without proper knowledge. OTOH accessing the burners is a pain in the butt since you have to lift the whole unit out, to open it by separating the glass top from the frame of the whole unit. That would not be a problem if the vent fan was not connected at the bottom of the frame, but it is so you have to separate the vent filter housing attached to the bottom of the frame. That proved difficult to do during reassembly as the fan is supported from that housing and it took me a while to align the holes of the fan housing and the vent filter housing since the fan was resting on the exhaust duct so it went down a little. Alternatively you could uncouple the vent exhaust duct from the fan discharge. In my case that was not easy given the weight of the exhaust fan although the exhaust duct was just connected by duct tape . If you hire somebody to do it he will charge you a ton of $ to do all that work 2-I have a couple of control switches failing and replacing them is also a nightmare since you have to do that from the bottom (inside the kitchen cabinet), while laying face up, and your access is partially obstructed by the vent fan and exhaust duct (see pictures from below) 3-A few days ago the glass cracked (probably someone hit it on the edge) so I looked for a replacement glass. Unfortunately GE has discontinued its manufacturing and the ones available have one additional button for the lock switch, which my unit does not have. Even if there was a replacement glass like mine I do not want to go through the nightmare of going under the cabinet to do all the work indicated in (1) above, so I am buying a regular non-vented glass cooktop and a venting hood. Overall the cooking is great and the exhaust fan works flawlessly, but I give it only 3 stars and will not recommend it due to the difficult maintenance, which can be very expensive and non availability of spare parts

    This review is from GE Profile - 30 in. Wide 4 Element Built-In Downdraft Electric Cooktop with Power Boil on Dual-Ring Element - Stainless Steel

    Posted by JoseeM

  • Rated 5 out of 5 stars

    Cooktop Review

    This is an exact model replacement of our kitchen cooktop. It's easy to use but the burners take some time to cool down. We have to keep the burners covered during the cool down because our cats are apt to jump up onto the countertop where the cooktop is located which could cause some injured paws. It's easy to clean after using.

    Posted by DANIELP

  • Rated 4 out of 5 stars

    Adapting to existing duct work can be a challenge

    The cooktop fit perfectly but as others have noted you have to do some duct plumping to connect the downdraft. The output is a 4 by 10 rectangular and my vent pipe and probably most other vent pipes are 6 inch round. If you, like me need to both transition from rectangular to round and also change direction it is very challenging. I didn't have the room under the cabinet to use a lot of transitions and adapters so it was challenging, Still ended up taking up a lot cabinet space with the duct work, Other than that issue, the cooktop was easy to install and works great,

    Posted by PhilK

  • Rated 5 out of 5 stars

    Good looking cooktop

    Very happy with this it's Sleek, easy to clean and works great!

    This review is from GE Profile - 30 in. Wide 4 Element Built-In Downdraft Electric Cooktop with Power Boil on Dual-Ring Element - Stainless Steel

    Posted by KatherineL

  • Rated 4 out of 5 stars

    Difficult Ductwork due to Cooktop rectangular vent

    The cooktop looks very nice and functions well. However we did have difficulty with the installation of the ductwork to the downdraft vent. The bottom of the cooktop extends several inches into the cabinet. In addition, it comes with a rectangular vent connection. A square-to-round adapter is required to fit to the round duct. This adds several inches of space to what is already a tight fit. We had to create a side extension adapter and then use flexible duct to connect to the downdraft vent. This connection was not designed well, i.e., why a rectangular vent connection?

    This review is from GE Profile - 30 in. Wide 4 Element Built-In Downdraft Electric Cooktop with Power Boil on Dual-Ring Element - Stainless Steel

    Posted by DavidS

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Pros for GE Profile - 30 in. Wide 4 Element Built-In Downdraft Electric Cooktop with Power Boil on Dual-Ring Element - Black
Overall Performance, Design, Ease of Cleaning, LooksOverall Performance, Design, Ease of use, Heating Speed, DowndraftThere were no pros for this product—There were no pros for this product—
Cons for GE Profile - 30 in. Wide 4 Element Built-In Downdraft Electric Cooktop with Power Boil on Dual-Ring Element - Black
Installation, Burner SizeGlassThere were no cons for this product—There were no cons for this product—

Specs

Questions & Answers

  • Will this model fit to replace my old cooktop model JP989BK1BB?

    We have reviewed the specifications for your existing downdraft cooktop and for the new PP9830DRBB model. We can confirm the cutout dimensions needed for both units are the same. There is a fractional difference in the overall width dimensions of the two units. We do not anticipate this being an issue. That said, we do encourage you to doublecheck and measure the opening you have available in your counter top and compare those to what is needed for the new model. To view the document listing all pertinent dimensions, click on the "Features" tab and scroll to the bottom of the list to find the "Specifications Sheet". Also, we recommend removing the old cooktop and downdraft system entirely and replace it with the new system that comes with the new cooktop.

    Answered by GE Answers
    GE Answers response
  • with this fix old model is PP989SN2SS with out cutting out the granite

    Based on the online specifications we make available for both models, they do list the same cutout and overall dimensions. We do not anticipate an issue with the installation of the new model. -Vikki@GEAppliances

    Answered by GE Answers
    GE Answers response
  • Is a power cord included with this cooktop?

    Yes, a power cord is included with this cooktop.

    This question and answer was generated by AI based on customer and product data.
  • Does this cooktop have a downdraft exhaust system?

    Yes, this cooktop features a powerful downdraft exhaust system.

    This question and answer was generated by AI based on customer and product data.
  • Does this electric cooktop have a power-on indicator light?

    Yes, this electric cooktop has power-on indicator lights.

    This question and answer was generated by AI based on customer and product data.
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