Customer Ratings & Reviews

Can't say enough about Roger and his sales manager at our local store in Webster, Tx. They were very knowledgeable about the ovens we were interested in and helped us to make our final decision on purchasing the GE Profile mode. They also made sure we got every discount we could since this is an expensive oven. BB delivery team was excellent. No damage to the oven or our property. The delivery men were very competent and friendly. I installed the oven myself so have no feedback on the BB contract installers. The install was straight forward with clear instructions. Setup and connection to the internet was no problem. Everything worked out of the box. My wife loves the oven and the new features. She's even found uses for the camera. They look great and we've received a number of compliments. Although I had read online of some complaints, I haven't noticed the pre-heat being any slower than our old JennAir oven. Everything we've cooked has turned out great, including the convection and air fry features. We were also a little concerned with the menu as others had complained about its flexibility but once you've learned how to use it and find the settings you use, it's really easy...even intuitive. Time will tell as to the reliability of the oven, but we are very satisfied at this point with our purchase and the entire BB experience.

My wife and I needed this double oven due to large family gatherings, and GE delivered. Were both very pleased with the reputation of GE appliances overall, plus appreciate all the additional features that were included at this competitive price point. The design and craftsmanship enhanced our homes value too.

The best oven I’ve ever had. The heat is even. Did a lot of baking.

Pleasant chime, quick preheat cycle, even cooking. Fit perfectly into the spot left by my old oven. Even proofs my bread dough. What's not to love?

Great Product! very sheak product. works well. I recommend this product

We love our new oven. The installers were good and it did not take very long. After we cleaned all the finger prints off we did notice a dent in the handle.

It works well. Only down side is we have it installed in the island and we have a 1 1/2 year old. Even when you lock the display he is still able to easily unlock it. But other than that we love it.

Happy with this wall oven. Good looks and the easy of operating it are a plus. I love the slide out shelf and the multi level options for the shelves. I tried the convection option for my turkey breast. I t cooked quickly and was very moist.

I love this oven. I'ts cooks everything so evenly. Its quiet and so easy to use. The delivery team was excellent. Best Buy made this an easy purchase and delivery...so thankful for excellent customer service!!

I guess the oven preheats to desired temperature as we have had no problems with baking. But there are other annoying problems with this expensive oven. I am talking about the display. The LED display should totally be redesigned. One problem is when you set the timer on the oven the timer disappears to the right lower corner of the display and you can't even read it unless you are at the oven. When you are baking the time of day indication totally disappears also; all you have is the preheat temp. The display in big enough were the software engineers could make it more user friendly. There are many more of these type problems, but I won't get into them. I am just finding it annoying compared to my old JennAir oven, which the user interface was more friendly. Also it seems like GE wants you to make use of the app...they seem to be forcing you to use it. For example you cannot turn on the upper or lower oven light unless you turn both of them on. If you want to turn on an individual oven you have to use the app. So if you hit the oven light button on the stove, both oven lights come on. I have noticed also that the touch screen on the display is not sensitive enough. Sometimes I have to continuously keep "pressing" the button before the button will recognize my finger touch. I know all of these "problems" might seem small, but the user interface is extremely important to me and this GE Oven model just doesn't do it for me.

Love it! Easy to use. Holds temp consistently. Side open door is very convenient. Good Purchase for the money. Fussy setup of the app. is only drawback

We purchased this item on 5/26, and it was installed 6/4 on schedule. Unfortunately, the installer could not get the oven to operate. It was clear that the User Interface Panel was not working. We asked for a repairman and could not get one to our home until 6/27. The repairman confirmed the installer’s opinion that the User Interface Panel was not working (duh). We told the repair company that the User Interface Panel was not working when we made the appointment and asked that one be provided on the repairman’s visit. The repairman arrived 6/27 but did not have a User Interface Panel. So, another repair appointment was made for 7/8. The repairman replaced the User Interface Panel, and the oven is now working. So, it took over 6 weeks to get an operational oven. We had to make do with a toaster oven during that time. Is there any way this severe inconvenience can be adjudicated?

Bought the oven March 2025. From the beginning it would restart itself and will not reapond. Stops occasionally, all of a sudden temperature drops, very annoying while baking ....Touch screen wont respond... Not resistant to touch stains. This is an example why not to buy "Made in the U.S" product , zero in customer service, zero in reliability, zero in product quality ... Worth pay a little more and buy a European product with better quality. Not recommend!!!

We really like the oven thermometer, the ease of selecting correct baking temperature through oven built in guides. It’s a helper that I never had before in an oven.

Love my new oven. In addition to regular baking/broilng it also has convection and air fryer features.

Have had many GE ovens over time and this one dos not disappoint. Temperature is spot on and controls are easy. Only complaint is that it is slow to heat up, but this is expected with covered elements. Love getting a convection oven back.

Love this oven and so quiet. The internal probe function worked perfectly with my THANKSGIVING TURKEY

Overall, the functionality of the oven is good. The air frying function is definitely a plus. However, the dimension of the oven could be a little smaller, this will help with the cooktop install above the oven. I had to search for the slim cooktop that can work with the oven. The GE cooktop oven does not work when trying to place the unit on top.

I thoroughly enjoy the features that come with this oven. Especially the in-oven camera, which absolutely blew me away. I, at first, didn’t believe it was possible, until I tested it for myself. I also like how it communicates via Bluetooth info including: when preheat is complete, when cook time has been achieved and oven has been turned off, and when timer goes off. It really keeps you informed regardless of your location. You’re also able to control every aspect of the oven using the app on your phone. I really like it.

We have only used a few times since being installed a few days ago. Love the convection, can't wait to use the air fry option!