Customer Ratings & Reviews

I've only had this refrigerator for a month. So far we are very happy with it. It's roomy and the adjustable shelves are great.

Looks Nice. Fits my space well. I would add the additional ice maker to the bottom unit. Wish shelving was a little deeper.

Great compact counter depth Refrigerator the holds everything we need it to hold, and like the ability to put tall glasses in the water dispenser

From previous reviews, I already knew what to expect with any flaws. But, honestly, I have no criticisms of this beautiful, spacious GE Profile fridge. Yes, there are a few, tiny bits of plastic stuck in the edges of the case but this is just nitpicking to mention it. At least the packing protocal resulted in not a single scratch anywhere. Just perfect! I toyed with the idea of a few LG models with their glitzy gimmicks like Craft Ice or door-in-door, but came to my senses and decided to match my fantastic, fairly new GE Profile gas range, especially after researching customer service satisfaction. Glad I checked. But it was close for many weeks of checking them all out. GE Profile won out. Oh so gorgeous! Extremely quiet. Bright lighting interior, well thought design and oodles of space for a French door. After four years of an old, side by side Fridgidare, I am thrilled to enjoy such a wonderful refridgerator. No more searching for lost items in the dark interior. My kitchen is now completely updated. My thanks to the Geek Squad delivery team, Derick and Richard, who were professional, competent, polite and ON TIME with courtesy calls.

So far so good with this fridge. Got lucky and they had one in stock. Love the lighting inside the fridge. The freezer i was worried about, but it actually has quite a bit of room. I have it full now, even have a 20 lb brisket in it. I would definitely recommend this fridge if you need a counter depth. It has great door storage and plenty of room.

I have always like GE, but a few years back their Profile line was kind of junky. They have totally fixed those issues, and the Profile line is now top notch for the price. This fridge has good space for counter-depth, and for just 2 people, more than enough room. Other than being a little loud once in a while, it's an excellent product.

Great refrigerator! Very stylish. Maintains a constant temperature. Very nice design. So far so good.

I really like the set up of this refrigerator/freezer. And I especially like the shelves on the door of the ice compartment to maximize storage space. I also really like the auto fill sensor and adjustable tray that pulls out to fit larger items. I knocked off a star since my ice compartment door keeps freezing to the ice unit which makes it difficult to open with the plastic latch.

Love our new GE Profile refrigerator. It is counter depth & fit in perfectly where our previous side by side refrigerator had been. So much space and so easy to see everything inside! We would definitely recommend this refrigerator to friends.

Really like the refrigerator. Good amount of space in fridge. Freezer space is adequate but smaller than our last one. Only problem is that the freezer is difficult to open. Have to pull pretty hard to get it open. There was some bubbling of the finish on the water dispenser tray and we are waiting for a replacement to be sent.

We LOVE this fridge. It’s sleek, it’s so functional, and does literally everything and more. We love the amount of storage, most importantly, and the tablet attached to the front is obviously a favorite by everyone in the family.

Great and fast service everything fit great and was delivered on time

We love our refrigerator we purchased from Best Buy. Their were very helpful in showing us different models and features that interest us. It looks great in our remodeled kitchen and works great too! We will refer Best Buy to our family and friends. Thanks so much, Mary

Two separate units had misaligned doors (the top shelf on the left door rubbed against the right door when opening/closing), there were shallow impressions/dents on the left doors, and the second unit had a leaky door from the water/ice maker. They also were relatively noisy, and the freezer door was hard to open. We finally switched back to a tried-and-true GE Profile side-by-side model and couldn’t be happier.

Very pleased with this refrigerator! Especially like the cabinet depth because you can easily reach the back of all the shelves. And very sturdy shelves on the door for mild or other gallon containers!

Compared to our older side-by-side GE Profile refrigerator, this newer model seems to be smaller in interior volume for the refrigerator section; the storage capacity of the ice maker is smaller; and there is not a readout of the current temperatures of the refrigerator or freezer. We do like the increased size of the bottom freezer.

The refrigerator is spacious and looks great. Love the flexibility of the shelves, but the ice maker spews ice all over the floor when accessing, and the handle to the freezer drawer pulled straight off within two weeks of purchasing.

We've had this fridge for over 6 months and there are a couple issues. 1. When installing, the water line to it was kinked and no water was coming through, I had to tape the line to the back of the refrigerator to get the line to stay open. This was at the start of coronavirus lockdowns and I didn't know when they would be able to deliveries again so I just kept it but hope that it doesn't become an issue. 2. Auto-sense doesn't work right anymore. The autosense feature was great at first and I used it to fill up glasses with a simple press of a button while I was working on other things in the kitchen, however lately it's taken to overflowing the majority of the time. I haven't had the time to spend troubleshooting to see if there is an easy fix. 3. Handle kept coming off the freezer. When first installed, it was fine for a month or so. Then, the handle kept popping off the freezer. One time when it popped off it scratched the finish up some. I had to get a GE service technician to come out because for some reason I could never get it to stay on. It's been good since then but I'm constantly paranoid it'll start popping off again. 4. The water filters for this are idiotic. They put a pointless chip on them to force you to buy overpriced GE (Actually Chinese brand Haier) water filters at $50 each when they are actually just $15 everywhere else. Besides that though, the refrigerator has an internal clock that tracks exactly six months from filter replacement and counts down until that date (showing a display on the refrigerator for the last 2 weeks and consistently every day after). Once you replace the countdown starts all over again whether the filter really needs to be replaced or not. Otherwise it seems to work as it should.

My wife and I both love it. This is thebest refrigerator we ever owned. We had been looking at buying all 4 major kitchen appliances & different brands when the refrigerator freezer went out and this GE is the only one we could get that night from any store. The people at Best Buy treated us so well, and the GE refrigerator is so nice we decided to get all the remaining appliances at Best Buy and only GE and these will be our Christmas presents to each other.

Replaced a similar model GE-Profile refrigerator that lasted 13 years. So far, like this one as well. It seems a little bigger than our last one. Only gave 4 stars because we've only had it for a month. Delivery and install service from Best Buy was great!