Customers enjoy the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer's cleaning performance, ease of use, and large capacity. Many appreciate its ease of operation and the spaciousness it offers for laundry. However, some customers note that the washer can be noisy and that the spin cycle and balance could be improved. Issues with drainage have also been reported by a few users.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 314 reviews
Cons mentioned:
Noise level
Rated 5 out of 5 stars
IT GETS THE JOB DONE
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Its’s not whisper quite, but not too many washing machines are. It does not allow for individual selections. For example, if I wanted to do only a rinse and spin cycle. It does not have that option. It is programmable, but it doesn’t give you the freedom to program as he was an older washer model.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Extremely happy!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really enjoy the space and ease of use wirh the machine. Being able to also connect it to my wifi and phone and getting notifications when its done is extremely great as well.
I would recommend this to a friend
Rated 5 out of 5 stars
Great washer
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I waited a year to review this just to make sure my initial impressions didn’t change. I’m happy to say they didn’t. This is a great washing machine. The things I liked the most:
- Digital timer so you always know how much time is left at a glance.
- Ability to set custom programs if you prefer less/more hot water or other items for your various load types. (I like hot water on my sports stuff, less so on the clothes that seem like may shrink.)
- See through top loading part lets you watch your clothes get washed. Doesn’t really help with the washing, but it was neat.
- No issues at all so far. Appears to be very reliable.
I would recommend this to a friend
Pros mentioned:
Capacity
Rated 5 out of 5 stars
Great washing machine for short people!
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We love this washing machine. The front edge sits lower than other machines we've had, which makes it easier for short people. But the volume of laundry is still huge. The controls are intuitive and install by Geek Squad was super smooth.
I would recommend this to a friend
Cons mentioned:
Noise level
Rated 4 out of 5 stars
1 yr purchase
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like the design. I'm a little unhappy with the constant rumble. I have to wash my comforters twice. Other than that, the product is ok.
I would recommend this to a friend
Cons mentioned:
Noise level
Rated 5 out of 5 stars
It washes.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good washer. Make sure machine is completely level, or else it will bang. Took several tries but it is now perfectly level. It's pretty loud too but my laundry room is far away in my house so it doesn't effect me.
I would recommend this to a friend
Brand response from GE Answers
Posted .
Hello- Thank you for your review and being a valued GEA customer! We have heard great things about this washer, and we are happy to hear that you are enjoying it. We are glad that the leveling on the unit was also resolved and you and your family can enjoy using it for many years! Please let us know if you need anything else in the future. Sincerely- Dianna@GEA
Pros mentioned:
Cleaning performance
Rated 4 out of 5 stars
Too new to rate a five
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
2 weeks of usage so far so good. Company should wait to ask for reviews at least a mongh of usage for time to really use products thing do not always go wrong within first usage.
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
GE Profile Top Load Washer
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
the delivery went great, the driver installed the new washer and took out the old one. He gave me information and instruction and he did all of this in a reasonable amount of time. We are very pleased with our new washer.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
Great Value
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My wife and I bought this washer to go along with the matching dryer. We are pleased overall with the easy of use and value of the washing machine.
I would recommend this to a friend
Brand response from GE Answers
Posted .
We appreciate you choosing GE Appliances for your home and taking the time to leave this review. We’re happy you’re pleased with washing machine and are always here should you have any questions. Have a wonderful day – Gina@GEA
Cons mentioned:
Noise level
Rated 5 out of 5 stars
So far, so good
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really like the washing machine. Its not as quiet as I thought it would be but other than thats its been working pretty good. I also like how deep/big it is which makes fitting larger loads easy.
I would recommend this to a friend
Pros mentioned:
Color
Rated 5 out of 5 stars
I love my new diamond gray washer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my new washing machine. The color is beautiful. Diamond gray works perfect sound less and I would recommend this to friends and family. Got it on sale price great product for gifts.
I would recommend this to a friend
Brand response from GE Answers
Posted .
Hi - Thank you for taking the time to share your insight about your beautiful GE Profile washer. We're ecstatic to hear that you're loving your new unit. Thanks for your time, and we hope you have a great day! Kind regards. – Don@GEA
Cons mentioned:
Noise level
Rated 4 out of 5 stars
LOUD
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This washer is really really LOUD, especially during the rinse cycle. It sound like to motor is having a hard time.
No, I would not recommend this to a friend
Brand response from GE Answers
Posted .
Hello - Thanks for your feedback. We are sorry your new washer is really loud. We recommend taking advantage of your warranty by scheduling a service appointment with an authorized GE Appliance technician who can accurately diagnose and correct the issue. You can reach our scheduling department at 1-800-432-2737. We apologize for any inconvenience it has caused. Olga@GEA
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Big Ol huge washer
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is great washer. The tub is huge much bigger than our old samsung. really quite. easy to clean and put the soap in.
Can do a lot of clothes at a time.
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
Went back to the agitator
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
After purchasing a Whirlpool washer without an agitator a few years ago, I decided to purchase a GE with the agitator. What a difference it makes! Clothes are much cleaner. I made the right choice.
I would recommend this to a friend
Brand response from GE Answers
Posted .
Hey there-We appreciate you being a valued GE Appliances customer and we thank you for your feedback. We are glad to hear that you are happy with your top load washer and that its meeting expectations! We are confident that you will continue to have a good experience with this unit. If you need anything else please let us know. Take care! Dianna@GEA
Rated 4 out of 5 stars
Try It Again
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Brought 1st one August 2023 and December 2024 the control board went completely out with my clothes locked inside of the washer.
Home warranty replaced it. I’m trying it again
LOL SMH
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 4 out of 5 stars
Love it!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Quiet. Efficient. Does a great job! Colors were perfect.
I would recommend this to a friend
Pros mentioned:
Capacity
Rated 5 out of 5 stars
Washing with ease
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This waaher is everything. The inside is large enough for a comforter to be washed efficiently. The different preset wash cycles takes the guessing out of dud you set it to the right size, water temp & spin cycles.
I would recommend this to a friend
Brand response from GE Answers
Posted .
Hello- Thank you for taking the time to send us your review. We are happy to hear that you are impressed with your new washer unit's size and features! We hope it has become a great addition to your laundry space and if there is anything else we can help with in the future, please let us know. Sincerely- Dianna@GEA
Rated 5 out of 5 stars
Deep Fill-Max Spin
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great washing machine! I really like the deep fill setting and max spin. With the max spin my clothes are almost dry when I take them out. Less dryer time and saves money.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great one
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to use and works great. We didn’t have any issues for past 2 months
I would recommend this to a friend
Cons mentioned:
Noise level
Rated 4 out of 5 stars
Washer
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A little noisey but clothes come out clean and fresh.
I would recommend this to a friend
Brand response from GE Answers
Posted .
If you find that your unit is noisy, please ensure the unit is properly leveled by checking the leveling legs. You can adjust all four leveling legs until the washer is level left-to-right and front-to-back.