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Williston, VT 05495
Open until 9 pm
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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $949.99

Customer reviews

Rating 4.3 out of 5 stars with 1229 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,229 reviews
  • Pros mentioned:
    Capacity, Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    GE Profile 5.0 cu ft Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This high efficiency 5.0 cubic ft GE Profile Washer exceeds my expectations! I highly recommend to buy! It’s easy to use and washing time is less than what I expected while the results of washed clothes are outstanding and excellently clean and fresh! I personally enjoy all the available Smarter Wash Technology that includes Power Clean Gentle Care and Auto Select. I am enjoying the available options like the Deep Fill, Tangle Control and the choice for bulky wash. Superior options or choices for washing different clothing materials!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love our new set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received it yesterday 1/9/24 and I love it. We were so behind on laundry because we didn’t have a washer and dryer for a few weeks. I’ve been able to catch up in just one day because the large capacity is amazing. Easy to use and sleek design. It is a bit noisy like others have mentioned but for us it’s not a problem as we have a door on our laundry room. We are thrilled to have such a nice set.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this washer with the dryer that matches. Great price and love the grey color. It's a bit noisy but is in the back room so doesn't bother anyone. Washes perfectly and has great settings on it. Fit big loads and blankets which is a plus.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re thrilled to hear you’re happy with your washer, and appreciate its appearance, settings, capacity, etc. Regarding noise, we do expect the unit to make some sounds as it operates. You may want to make sure the washer is level to help cut down on any extra vibration that may be adding to the noise level. If it might be helpful, page 24 of the manual has more information on what sounds the unit may make; the manual is available on our GE Appliances website when you look up the model number and go to the product page. We’re confident the washer will serve your needs well for a long time to come! GE_Appliances

  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Love this big drum washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This top loading washer is exactly what I was looking for. I love being able to see my clothes getting washed so the see through top brings me so much joy! I also love the compartments for my detergents as it makes the was so much more efficient! Clothes come out clean and smelling good! The washer link is a huge plus as well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Well built

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, may not have an agitator but I feel I prefer it without it cause the comforters and quilts fit, the amount of clothes you can wash is insane and the fact that it is effective even with big amount of clothes is insane

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you sharing your experience and are delighted to hear how pleased you are with your lovely Profile washer. We're confident your washer will continue to serve you well for many years. GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    GE Profile washing machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only had the new GE Profile for a few days and while I was washing clothes I noticed that when the machine was charging gears, it is nosey.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    My New Washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new washer. Had a huge drum so I can easily wash my comforters. Its efficient in clothes are cleaned wonderfully and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer, my giant king size comforter has plenty of room.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are glad to hear that you love your new washer unit and the big size capacity that it can handle! his unit is packed with some really great features and also can be connected to the Smart HQ app which will only provide even more perks when using your unit! We hope it continues to be a convenience and joy to use for many years. GE_Appliances

  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new machine! It’s so easy to operate. It levels itself nicely and run very quietly! Oh yeah, my clothes come out nice and clean too! Been running now for several months no issues at all. Like I said, “I love this machine”!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for your review and choosing us for your home! We have heard great things about this washer unit, and we are happy to hear that you are loving it! This unit is packed with some really great features and also can also be connected to the Smart HQ app which will only provide even more perks when using your unit! We hope it continues to be a convenience and joy to use for many years. GE_Appliances

  • Pros mentioned:
    Size
    Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    GE Profile 5 Cu Ft HEbSmart bTop Load Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose the Diamond Gray because it just looked great. This washer had no agitator sticking up in the middle & is HE. I am amazed at how much laundry it holds, twice as much as my previous washer. It took several loads to get used to the HE & size. So glad this is the washer I chose.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is really excellent. I like it because it is easy to use and the color is spectacular.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    New Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer. It is large enough to do my queen size bedspread so I no longer have to go to a laundry mat to do bedding. How convient!!!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're so glad to hear you're enjoying your new washer and that it’s made washing your bedding at home so much easier! It's great when a machine offers both convenience and capacity. Lauren@GEAppliances GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    ABSOLUTELY a must buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been used to old style washers and was hesitant on upgrading to a smart washer, glad we did. It's not hard to use like I thought it might. Very pleased, especially with the color.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am very happy with this washing machine cleans clothes great and very simple to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had a washer that doesn't have an agitator, and when I first saw this washer didn't have one, I was a little unsure about it. I thought it wouldn't work as well. But I was wrong. It's amazing. I love that I can adjust the soil level and the spin level. It's really great having a washer that I can change all of the settings to what's needed for what I'm washing. Like the dryer, it took a little getting used to. But now that I understand what I'm doing with it, it's great!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a deep and wide dish I can wash my blankets And there’s no problem at all I love it !!!!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're thrilled to learn that you love your new washer, and the large capacity that it offers! Make sure you download the SmartHQ app to take advantage of the smart features. GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Amazing Product!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Washer!! Have had for a few weeks now and love it! Super quiet, gets clothes clean! Holds ours California king comforter very easily and washes it like a champ! And for nearly $300 off, no brainer!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad to hear that you love the performance from your new washer! Be sure to download the SmartHQ app to take advantage of the smart features. Thanks for choosing GE Profile for your home! GE_Appliances

  • Rated 4 out of 5 stars

    Nice Machine with WiFi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace a 10 year old front load washer that dramatically quit on us. This was on display so we were able to “play” with it. Compared to our old front load, this machine cleans and drains extremely well. We have used all the modes on the dial and have had great success. If you have an unbalanced load, it will show a message stating it is trying to balance the load, which is nice.The Smart HQ app is nice and allows me to monitor the machine and gives me a useage chart which is nice. I love that after enabling the Alexa skill, I now get notified when the load is done. So far no complaints, i just hope it wil last ten years or more.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you putting your trust in us and being a valued GE Appliances customer. This unit has some really great features and are glad you are enjoying it so far. We think you will continue to be impressed with this amazing washer for many years! GE_Appliances

  • Pros mentioned:
    Capacity
    Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Lid closed error

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lid not closed message less than a month from owning it. Didnt buy the best buy warranty so now I have to wait 17 days for GE to get someone out to do the warranty repair. It is much loud than i had expected it to be, the 13 year old units we replaced were much quieter. So far very disappointed. Gave it 2 stars because it fits a lot of laundry and the color is nice

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - while we're happy to hear that you like the capacity and finish of this unit, we're sorry to hear you had to experience this situation with your washer. We know this isn't ideal, especially after such a little amount of time, and we completely understand your disappointment. -- We're confident that our service technician will provide the best assistance and resolution for this concern. We do appreciate your patience throughout this process. -- Please know you can also reach out to us on social media if there are other questions or concerns we can assist you with. Take care. - Pablo@GEA GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GE Profile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer and dryer! The 5.0 tub is big enough for my sleeping bags and king comforters

    I would recommend this to a friend
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