Customers praise the 5.3 Cu. Ft. High Efficiency Smart Top Load Washer's cleaning performance, noting that clothes consistently come out clean. However, some customers report that the washer can be quite loud during operation, particularly during the spin cycle, and may require adjustments to maintain balance. The machine's tendency to be noisy and unbalanced detract from the otherwise positive cleaning results.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-33 of 33 reviews
Rated 1 out of 5 stars
Not Impressed.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Do not like that you don’t have the option to fill the tub with water or a regular cycle takes over an hour. You save on water bill, but not electricity.
We appreciate you writing a review. Our top load washer is energy star rated. If you would like more water in the tub, use the Deep Fill option. To do so, press and release the Deep Fill button once before starting the cycle to add 3 addition gallons of water to the wash load or hold the Deep Fill button for 3 seconds to provide the deepest fill level possible. Please note that this will increase cycle time due to the additional time it takes to fill the washer. Washing times vary and are based on the cycle selected, options used, and load size. If you have any questions, please don't hesitate to reach out. -Arnesha@GEAppliances
Rated 5 out of 5 stars
Good purchase
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good capacity washer. I like the sanitize cycle. Use it often. It washes very well in other cycles. Easy to use.
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
Clean clothes
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This washer was great. I had a much older washer that didn’t get my clothes as clean. This washer is efficient.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Trying to get my washer and dryer to my house was a nightmare! Had to reschedule 3X. Finally got delivered. Called week before being delivered to get compensation for the hassle and was told call back after delivery and installation to figure out compensation, but when I called back they said it was closed there was nothing they do for compensation now. Sounds like they set me up to not do any compensation at all!! Very disappointing been a customer for a long time.
We appreciate you leaving your review with us. If you're still in need of assistance with this matter, please contact your local Best Buy store directly. We're sure your new washer will serve you well for a long time to come!
Rated 5 out of 5 stars
GE washing machine
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great washing machine .GE profile offers lots of features . Good value
I would recommend this to a friend
Brand response from GE Answers
Posted .
Hello there! We appreciate the positive feedback. This washer is equipped with Smart wash and Smart Rinse cycles. These cycles use sensors to measure soil and detergent levels throughout the cycle and during the rinse to optimize wash and rinse times, delivering better fabric care and ensuring a thorough clean every time. Thank you for choosing GE Appliances for your home. Take care! Julia@GEAppliances
Rated 5 out of 5 stars
Love it
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It was a great washer and dryer set I’ve had it over a year now and have no issues
Thank you for sharing your experience and for being a part of the GE Appliances Family! We're thrilled to hear that your washer and dryer set has been serving you well and that you love it. Here's to many more years of reliable performance!
Rated 5 out of 5 stars
Great set glad we went with it
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product!!! We really love the set we got!!!!
Hi - We're so glad that you're enjoying your lovely GE Profile washer.! We strive to make sure our products are user friendly to assure that our consumers have the best experience possible. Thank you for choosing GE Appliances, and we hope you have a wonderful day. Cheers! - Don@GEA
Rated 5 out of 5 stars
Good top load washer
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Does the job. Lots of settings for the type of wash.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've had this washer almost a year. I'm disappointed in the large loads of bedding. Like others I find it doesn't balance well even with my careful loading. I don't overload, and it still bangs and I have to stop it in mid cycle.
The detergent feed isn't effective. I've had undesolved powder left in the trough.
If you are 5'4" and under, do not buy this. You will not be able to get the last of small items out of the tub. I didn't test that thoroughly in the store.
I wouldn't recommend this washer. It's just okay,
No, I would not recommend this to a friend
Brand response from GE Answers
Posted .
Most large comforters and blankets will wash properly in our washers, as long as the comforter fits below the balance ring of the washer tub and is not stuffed into the tub tightly. If your dispenser still has detergent after the load is complete, then it's possible the wash water is too cold or there is low home water pressure. To ensure the water requirements for this unit are being met, please review the "Water Supply Requirements" section on pg. 18 of the Owner's Manual. If the issue persists, we recommend scheduling a service appointment for one of our Bodewell technicians to assess your unit. You can schedule an appointment by calling us at: 833-4BODEWELL (833-426-3393), Monday – Friday: 8 a.m. – 8 p.m. ET, Saturday – Sunday: Closed. -Don@GEAppliances
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
Dent dawg
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The washer works great. Very quiet and efficiently cleaning as it should. However it had a nice dent in it upon opening the box. The kid loading it, told me to just pound it out. I said sell me one without damage. I wasn't too happy.