Customer Ratings & Reviews
- Model:
- PTD90EBPTDG
- SKU:
- 6499712
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the 7.3 Cu. Ft. Smart Electric Dryer's overall performance, large capacity, drying capabilities, appealing color, and useful fabric refresh and steam functions. Many appreciate its ease of use, smart features, and washer link compatibility. However, some customers have expressed concerns about the noise level and the door's ease of closure.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity
Excellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly, we are a family of 5 and it has no problem drying big loads.
I would recommend this to a friend - Pros mentioned:Overall performance
GE Profile
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great upgrade from our old unit. Love all of the features and very efficient.
I would recommend this to a friend So far so good!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. You'd expect no issues since it's brand new right. Will wait 6 months to a year and then see if we encounter any issues with this dryer.
I would recommend this to a friendBrand response from GE Answers
Posted .Thanks for choosing GE Appliances! We're glad the washer's working perfectly, and it's a pleasure having you in the Profile family. All the best! -Sylvia@GEA
LG Dryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a new Dryer and purchased this great LG Dryer at BestBuy. No complaints.
I would recommend this to a friend- Pros mentioned:Overall performance
GE profile Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase... prompt delivery and set up..
I would recommend this to a friend - Pros mentioned:Capacity
Dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Large capacity. Dries fast. Easy to access the lint guard.
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there- Thank you for taking the time to leave a review. We are glad you are enjoying your dryer and that it is not only easy to use for you but drying your clothes quickly as well! Hope it has become a fast favorite in your laundry space. If there is anything else we can help with in the future, please let us know. Sincerely- Dianna@GEA
- Pros mentioned:Features
Dryer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing dryer, excellent features. Would definitely recommend
I would recommend this to a friendBrand response from GE Answers
Posted .Hello. We appreciate you letting us know about your experience, as we always want to know what our consumers think of our products. We’re so glad you love the dryer and its features! We’re sure the dryer will keep working well for you for years to come. We’re always available if you ever have concerns or questions – best wishes! -Sarah@GEA
- Pros mentioned:Color
Very nice.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice. Large capacity for a dryer. Nice color.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi, we appreciate you taking the time to reach out to us with your feedback! We are happy to hear you are enjoying the dryer and the large capacity for laundry. We hope it continues to work great for you. Take care! -Mel@GEA
Washer/Dryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Judy Delgado - Tinley Park, IL sales person was awesome. Geek Squad delivery team did great job
I would recommend this to a friendBrand response from GE Answers
Posted .Please reach out to Best Buy directly at 888-237-8289 and let them know how pleased you are with the sales and delivery teams. -Vikki@GEAppliances
- Pros mentioned:Fabric refresh
Homelife
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my dryer. Wished I would have purchased it long ago.
I would recommend this to a friend - Pros mentioned:Features
GE Appliances
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WoW didn’t know the dryer had all these features. Thanks GE.
I would recommend this to a friend - Cons mentioned:Drying performance
Poor drying performance, went dead after 1.5 years
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer has to be run 2 to 3 cycles to get the clothes dry. And after 1.5 years, it just goes dark mid-cycle and won't even power on anymore.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We'd like to help out with the drying performance you are noticing and assist with it no longer powering on. For the poor drying, we recommend checking the ductwork for any obstructions or damage. Make sure the outside wall cap or damper is operating easily. You will also want to check out the lint filter and make sure that it is cleaned before each cycle. The filter can be washed with warm soapy water to remove fabric softener residue from the screen. For help with the unit not powering on, we recommend trying out an electronic reset, which can be done by unplugging the power cord for 2-3 minutes, then plugging it back in. If your dryer still isn't powering on, we suggest scheduling service with our Bodewell team. You can do so by calling 1-833-426-3393.
- Cons mentioned:Noise level
Dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started making a screeching noise a few days after installation
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there - Thanks for taking the time to write a review. We understand your concern with your dryer making a noise. The dryer may be sitting unevenly. Move dryer to an even floor space, or adjust leveling legs as necessary until even. If you feel the noise is abnormal, please review page 16 of the owner's manual for the next step. We hope this information is helpful. All the best. - Don@GEA
Cool appliance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the automation. I get alerts when laundry is done and if it had been in the dryer too long.
I would recommend this to a friendBrand response from GE Answers
Posted .We're glad the alerts could be helpful! Thanks for sharing. -Sylvia@GEA
Good deal on open box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got a great deal on open box dryer. Was looking for replacement while my dryer was going through warranty claim. This one has all the high end features.
I would recommend this to a friendDon’t Even Think About It
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You could not pay me to purchase the GE Profile Smart Washer & Dryer ever again. We purchased these approximately 18 months years ago. Within that time, it has been replaced FOUR TIMES due to repeated issues with the fabric refresh and computer. Not to mention how many tech visits to try to fix the problems before finally replacing. The washer is no better, we are on our 2nd one due to repeated malfunctions/inoperable to the point they finally replaced it and as of today the replacement is also dead and inoperable. Always a different issue. The 4th dryer now makes a nice rattling sound whenever it’s operating, I’m sure it’s just a matter of a few more days until it also craps out again. They may look cool, but they also feel cheap - hollow plastic, definitely not a quality build. Do yourself a favor, save yourself a ton of time and frustration, and find a different set by a different manufacturer.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We hope you saw our response to your prior review. We would like to get more specific information if you could please send us a PM/DM on any of our social media pages and please reference this review.
- Cons mentioned:Drying performance
Barely works when it does work
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer has been nothing but problems. Within a month of having it, it wouldn’t do anything when you started a cycle. Geek squad tried to repair it multiple times to no avail. Then GE sent someone out and they said it was repaired but it would take hours to dry a normal to small load of laundry. Now it again isn’t doing anything when you start a cycle.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We regret to hear about your difficulty and encourage you to reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full model and serial numbers, any service confirmation or case numbers you have, along with a copy of this review.
So Far So Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the many features of this dryer. The app has also been slightly helpful but could use some serious updates. I do notice the fabric refresh compartment can leak a little, I’m pretty sure it isn’t overfilled either.
I would recommend this to a friendLG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well, we love that different drying options
I would recommend this to a friendBrand response from GE Answers
Posted .It's great to hear that your lovely dryer is working well, and that you're enjoying the various drying options! Please be sure to take advantage of the smart features by downloading the SmartHQ app. The SmartHQ app lets you monitor cycles and settings, extend the cycle, and receive alerts when clothes haven't been removed. We appreciate you choosing to become part of the GE Profile family! -Don@GEAppliances
Overjoyed!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my new appliances and have truly enjoyed using them. Total Tech was awesome and they were installed with no issues@@@
I would recommend this to a friend