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Customer Ratings & Reviews

Your price for this item is $479.00
The previous price was $579.99

Customer reviews

Rating 4.5 out of 5 stars with 386 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 385 reviews
  • Rated 4 out of 5 stars

    I finally have the "Good Ice" & im not going back

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As absurd as this next statement may sound I now understand what people mean when they speak about the "good ice". I won't bore you with all the detailed specs as you could read them on this page or on GE's website but as far as ease of use and speed of ice production, I give this an 11 out of 10 it is something I didn't know I needed so badly that now my family cannot live without.... I haven't quite figured out the best way to display it yet as I really didn't want it to be just sitting on my countertop, although it is aesthetically pleasing enough that if you have no other choice, it's not going to detract from your kitchen/bar area especially compared to other similar ice machine units from other manufacturers, this GE opal, especially in the black stainless steel color really knocks it out of the park and is the best looking unit. The only complaint I would have to give even though as far as I understand this is an issue with all home icemakers is the cleaning process. I literally dread this process and where I live in South Jersey we have it pretty easy water wise as I don't have to de-scale it at all, as there is no hard water build up in machine almost 6 months in. One thing I did notice is that even after just a couple days of use after cleaning it if you feel the bottom of the holding tank (i'm not talking about the extra side tank I'm talking about just the main holding tank under the ice tray) it feels a little too slimy for my comfortability, and I even rigged up the machine so that it runs off of my reverse osmosis system that is re-mineralized (as the reverse osmosis process removes even the healthy minerals) so as an added piece of mind, I purchased the extra filter you can get for like $18 on Amazon that goes in the bottom of that holding tank instead of that little stupid good for nothing square screen and since then I've been able to get away with about 3 to 4 weeks before I have to do a complete clean, which involves completely filling the main holding tank and draining it 3 to 4 times while running a cleaning cycle the first of which includes a teaspoon of just regular bleach. The whole process takes about 30 to 40 minutes and it is not really that bad it's just more of an annoyance, but I'll deal with that small annoyance for the availability of great tasting fresh ice whenever I want it. I find myself drinking than usual and I do not regret this purchase one bit. also, I should mention that this is my second unit as the first unit I purchased broke about five months in and replaced it. No problem after I allowed them to put a $400 hold on my credit card to ensure that I sent back my old malfunctioning unit but since then it has been smooth sailing. Best of luck and congratulations to anybody who purchased it and welcome to the world of the "good ice" hahaha

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One Happy Gammy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am 72-year-old widow, who has purchased several items from Best Buy through the years. From televisions, tablets, gaming systems, etc. the best purchase that I ever made was GE opal icemaker. It may sound silly, but I love using it every single day. Last year my children gifted me the side tank, which made me even happier! Fortunately, I had the extended warranty when recently my icemaker stopped working. I took it to the store and within minutes I had a brand new icemaker. Thank you Best Buy for making this old lady happy !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Set up
    Cons mentioned:
    Noise

    Rated 4 out of 5 stars

    Great Ice Machine … Great Ice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received my ice maker and quickly set it up on my kitchen counter. The setup was simple and didn’t take long to go through the cleaning cycle. Immediately upon turning it on, the loud noise is obvious and you will not miss it. The reviews are correct on the noise. It’s not broken, it’s basically the machine making ice. It will make ice until it fills the ice bin or you turn it off. Now after setting it up, I left for about 4 hours or so.. when I came back it was filled with ice. I mean completely filled and the noise stopped because the ice bin was filled. I was amazed how fast it makes ice. I had an event with about 9 friends over and it didn’t run out of ice. So the noise is a little loud but the operation, great look, and of course the pellet ice makes it an appliance I will keep and love. A little on the pricey side but will recommend the product. The ice making noise is my only con but everything else is a plus. I love my ice maker and oh my god; I love the ice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Christmas Gift!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been wanting one of these forever and my husband bought it for me for Christmas. I absolutely love it! I love eating ice and this ice is the BEST! So far the machine is working as it should. You get out ice and it begins making more, so it’s always readily available when I want it. It also comes with a little ice scoop. I’m very pleased with this purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I absolutely love this ice machine. Easy to clean, easy to fill, and operate. The ice reminds me of Sonic ice. We love to chew on it, make tropical drinks, and also love bagging it up in gallon bags and giving it away to friends and family. We give it 5 stars, hands down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect home ICE maker!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect little ICE machine! We always have fresh ice, and the little nuggets are prefect for any cool drink: iced coffee, sparking water, margaritas! Love the way it always is replenished with fresh ice when you need it. The ice melts very slowly and drains down and is then recycled back to new ice again. We use reverse osmosis water to fill it, so hardly any build up of sediment.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect Ice Maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker works great! Having the big water reservoir is a must. Ice cubes are on the smaller size and are perfect for scooping into water jugs or just glasses.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - Thanks so much for taking the time to write about your awesome ice maker. We're glad to know that you're loving this machine so far. It's definitely a treat to have and we know you'll enjoy it for a long time. Thanks for choosing GE! -Don@GEA GE_Appliances

  • Rated 5 out of 5 stars

    GE Opal 2.0

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best nugget ice machine out there. Definitely recommend. Make sure you keep up with the maintenance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect ice machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the app option that allows you to schedule when its on and off. The tilt down tray is also a must and the ice is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonic ice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! We love Sonic ice and this delivers. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G E profile ice maker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Absolutely Love my GE profile ice maker. It makes nugget ice, which is absolutely amazing. I Rate it a 10 out of 10. It's a great for parties, gathering, even the office. I certainly recommended it.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there – Wow! We love to hear this great feedback about your ice maker and all the ways you’ve been able to use it! We’re positive it will serve you well for a long time to come. Let us know if you have any questions. -Kacie@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is actually our second one. Everyone loves the ice it makes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing nugget ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice machine in fridge broke and this was worth every penny. Perfect for getting ice into bottles and EVERYONE loves nugget ice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Good Ice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this machine! If you’re looking for the “GOOD ICE” then this is what you want. Just like Sonic / Zaby’s ice!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for contacting us with your feedback. We are so glad to hear that your wife is happy with the new icemaker. Your review means a lot to us and lets us know we have achieved that famous nugget ice for our customers. We hope you both continue to enjoy it for many, many years to come! If there is anything else, we can help with please let us know. Sincerely-Dianna@GEA GE_Appliances

  • Pros mentioned:
    Ease of use, Portable

    Rated 5 out of 5 stars

    GE Profile - Opal 2.0 24 lb. Portable Ice Maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this ice maker! It's easy to use and clean. The ice is very good. However, it takes 3 hours to make 3 lbs of ice, and it's a little pricey.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there, and thanks for taking the time to leave a review! We're so glad you love your ice maker, and have found it easy to use and clean. We do regret that you're not happy with the rate of ice production and the price, however. The Opal is indeed designed to produce approximately one pound of fresh ice per hour, and the pricing can depend on multiple factors including availability. Your concerns will be shared with our team for future review. We're confident this Opal will supply you with great ice for a long time to come, and we're wishing you all the best! -Sarah@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes the best ice and is quieter than other ice makers on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing, let it run all day. Ice available 24/7.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OH! So nICE nuggets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my SECOND Opal ice maker — aka GE nugget ice maker. I did lots of research to get the good (most) and the worst (a few) reviews. But I chose this unit because it is SOLID —- and sturdy. The first model did develop a bit of a loud churning sound by the second year. This new GE version has been notably quieter. I recommend getting the one with a side tank — ‘cause this produces baby nuggets faster than chickens produce eggs. The drawer is sturdy. Did I mention the unit is heavy . . . Not easily moved — so find a place to keep it for as long as needed. I can’t use on a counter since my cabinets were crafted in the 1930s before standardized sized cupboards, so I use a side table that holds both main unit and side tank. I wish I ordered the side tank. I am able to use the original side tank — knocked it over, glued it. And ordered an additional side tank to keep on hand. OH so nice ICE! There are less expensive models of nugget ice makers, but I wasn’t willing to take a chance on the “imitation” since this is was powerful, dependable model. AND — use bottled water or distilled water in conjunction with your tap water, because calcium WILL form and make the ice maker require more cleaning —- and it may not work properly. Buy this and finally chew ice with ease!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Superior ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want nugget ice, this is the portable ice maker for you! Built in WiFi makes it easy to activate on the go or to schedule fresh ice. I would deduct ½ star for the plastic drip tray when the rest of the the design details are classy and of excellent construction.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you taking the time to review your new ice maker and are thrilled to hear you’re happy with it and the Wi-Fi feature. We’ll be sure to forward your feedback about the drip tray to our team. Thanks for choosing GE Appliances. -Gina@GEA GE_Appliances

  • Rated 3 out of 5 stars

    Love the ice. When the machine works.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best ice. This is my third machine. It only last about a year which is really annoying.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - We're glad that you love the ice from your Opal machine! While we strive to make sure our products are made with the best quality for our consumers; we also understand there is always room for improvement. We appreciate your valuable feedback, that will be provided to our product development team. Thank you for being part of the GE Appliance family. Take care. – Don@GEAppliances GE_Appliances