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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 15 reviews

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93%
would recommend
to a friend

Customers are saying

Customers regard the Profile Series 2.1 Cu. Ft. Over-the-Range Microwave favorably, particularly praising its effective venting capabilities. Many appreciate that the vent can exhaust outside, finding it powerful and a useful replacement for a separate range hood. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-15 of 15 reviews
  • Pros mentioned:
    Vent

    Rated 5 out of 5 stars

    Roomy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new microwave. Like that it can be vented outside too. My husband is happy about that. Looks great with my new double oven.

    I would recommend this to a friend
  • Pros mentioned:
    Vent

    Rated 4 out of 5 stars

    So far, so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this for a short amount of time, but I can say that it is one of the better microwaves I've owned. The sensor cooking has worked pretty well for reheating plates of food. The controls have taken a little while to get used to as I am used to the push button timer type of microwave. There are a ton of features I may never use, but the reheating and pre-set times for beverages and popcorn have been just about perfect. The light is great and the vent (ours goes out of the house) works wonderfully. I wish I could comment on the reliability, but one month isn't a long enough time to honestly review that aspect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my old microwave broke there weren't many options in replacing it as it had to fit in an enclosed space above my stove top. I am glad that this microwave fit as it works even better than the one I had. It is so programmable! It's like using an easy computer mouse - just click and go. Its digital features make it easy to use and the food comes out perfect!

    I would recommend this to a friend
    • Brand response from GE_Answers
      Posted .

      Hello Unclejaybee - this is Nancy at GE Appliances. We are glad to hear that your new over-the-range microwave is working our perfectly. Thanks for sharing your feedback and for choosing GE Appliances! GE_Appliances

  • Rated 4 out of 5 stars

    Lots of preprogrammed heating options that seem to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave works well and has lots of preprogrammed heating options that heat or cook the food quite well. My only complaint is that the microwave came with the wrong glass platter. It didn’t fit properly and when I called GE to tell them about it I was told it was supposed to “wobble.” I told them that “No, this was not right or acceptable.” The GE representative then noticed that there was a part number change for the glass platter on this model. She sent me a new platter and that fixed the problem. The microwave works well and I am now happy with it.

    I would recommend this to a friend
    • Brand response from GE_Answers
      Posted .

      Hello tjb123 - this is Nancy at GE. Thank you for providing your extensive comments and feedback regarding your microwave. We're glad that it is cooking well and that you like and are using the pre-programmed control features. We appreciate you choosing GE! GE_Appliances

  • Rated 5 out of 5 stars

    Great Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly love this microwave. My only negative is that it did not come with an Instruction Manual and I had to get it off the internet. Unfortunately, this is not the first appliance I've bought without a manual. It seems to be a bad trend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in Consumer Reports. Aaron was great help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great to use your computer system to do side-by-side comparisons of multiple models, looking at all of their features.

    I would recommend this to a friend
  • Pros mentioned:
    Vent

    Rated 4 out of 5 stars

    Solid microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been very pleased with this. It has a fairly powerful vent compared to other over stove units. Good features and reliable performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far i love it. Everything works great. I wish i could plug in time to cook how i want instead of in increments of 15 seconds

    I would recommend this to a friend
  • Pros mentioned:
    Vent

    Rated 4 out of 5 stars

    over the range microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to help with the replacement of a downdraft cooktop. It takes the place for ventilation. So far, so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave looks great in my new kitchen. Matches my GE and non GE appliances nicely. I haven't used all of the settings available yet, but so far it's been easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice micro no complaint so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this microwave that I bought from best buy. It amidst has no sound . Best buy has best price for this one

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    nice microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is very nice and easy to install. Had to redrill holes, this microwave is a 2.1 and the old one was 1.9 mounting holes didn't line up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best oven range microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Only for a month. Need time to evaluate the product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Open Box without all needed parts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was assured all the parts needed to install the microwave would be in the box. After opening the box there was broken glass everywhere and the mounting bracket was missing

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very quiet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave and fan are quiet. Larger than other microwaves. Takes a few more steps to operate, but nice microwave.

    I would recommend this to a friend
  • Customer reviews from geappliances.com

    User rating, 4.3 out of 5 stars with 189 reviews on geappliances.com.

    See all geappliances.com reviews
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