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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 421 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are positive about the spaciousness, counter depth, storage, design, size, fingerprint resistance, auto fill, and capacity of the refrigerator. They appreciate the stylish design, ample storage space, and counter-depth fit. The auto fill feature and fingerprint-resistant finish are also well-received. However, customers are negative about the ice maker, noise, temperature control, water filter, and defective units. Common complaints include the ice maker malfunctioning, excessive noise, inconsistent temperature control, and issues with the water filter and dispenser. Some customers have also experienced receiving defective units.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 421 reviews
  • Pros mentioned:
    Design, Water dispenser

    Rated 5 out of 5 stars

    Love my GE Pro Refrigerator!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my GE Pro refrigerator! I love the adjustable shelves and the auto sensing water filler! I use that a lot! I would recommend this to everyone! ❤️

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Beautiful refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator! Very stylish. Maintains a constant temperature. Very nice design. So far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser
    Cons mentioned:
    Freezer door

    Rated 5 out of 5 stars

    Great Fridge - Would definitely recommend!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a beautiful refrigerator that was perfect for our counter-depth needs. Positives: My favorite feature is the auto-sensing water dispenser in the door. Two-person household here and icemaker always has ample ice for our needs. Negatives: Lower freezer door takes some muscle to open and can sometimes make items jostle around.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this refrigerator for a month. So far we are very happy with it. It's roomy and the adjustable shelves are great.

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Exactly what we wanted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is everything we expected. It is very user friendly allowing the user easy access to all functions. The auto-fill water outlet is very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 4 out of 5 stars

    NewFrige

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks Nice. Fits my space well. I would add the additional ice maker to the bottom unit. Wish shelving was a little deeper.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GE Profile Refrigerator with Auto Fill + Max space

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the set up of this refrigerator/freezer. And I especially like the shelves on the door of the ice compartment to maximize storage space. I also really like the auto fill sensor and adjustable tray that pulls out to fit larger items. I knocked off a star since my ice compartment door keeps freezing to the ice unit which makes it difficult to open with the plastic latch.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - Thank you for sharing your feedback on your refrigerator. We're delighted to hear that you appreciate its setup, shelves, and features, especially the auto fill sensor and adjustable tray. We understand your concern about the ice compartment door freezing to the ice unit, causing difficulty in opening. This is valuable feedback, and we'll make sure to pass it on to our team for further improvements. If you have any other concerns or need assistance in the future, please don't hesitate to reach out. We're here to help. Thank you for choosing GE Appliances. -Kacie@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    GE Profile Tops Any LG fridge. Definitely.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From previous reviews, I already knew what to expect with any flaws. But, honestly, I have no criticisms of this beautiful, spacious GE Profile fridge. Yes, there are a few, tiny bits of plastic stuck in the edges of the case but this is just nitpicking to mention it. At least the packing protocal resulted in not a single scratch anywhere. Just perfect! I toyed with the idea of a few LG models with their glitzy gimmicks like Craft Ice or door-in-door, but came to my senses and decided to match my fantastic, fairly new GE Profile gas range, especially after researching customer service satisfaction. Glad I checked. But it was close for many weeks of checking them all out. GE Profile won out. Oh so gorgeous! Extremely quiet. Bright lighting interior, well thought design and oodles of space for a French door. After four years of an old, side by side Fridgidare, I am thrilled to enjoy such a wonderful refridgerator. No more searching for lost items in the dark interior. My kitchen is now completely updated. My thanks to the Geek Squad delivery team, Derick and Richard, who were professional, competent, polite and ON TIME with courtesy calls.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    GREAT FRIDGE!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always like GE, but a few years back their Profile line was kind of junky. They have totally fixed those issues, and the Profile line is now top notch for the price. This fridge has good space for counter-depth, and for just 2 people, more than enough room. Other than being a little loud once in a while, it's an excellent product.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Counter depth with room!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good with this fridge. Got lucky and they had one in stock. Love the lighting inside the fridge. The freezer i was worried about, but it actually has quite a bit of room. I have it full now, even have a 20 lb brisket in it. I would definitely recommend this fridge if you need a counter depth. It has great door storage and plenty of room.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    GE Profile Series French-door refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new GE Profile refrigerator. It is counter depth & fit in perfectly where our previous side by side refrigerator had been. So much space and so easy to see everything inside! We would definitely recommend this refrigerator to friends.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Definitely must buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We LOVE this fridge. It’s sleek, it’s so functional, and does literally everything and more. We love the amount of storage, most importantly, and the tablet attached to the front is obviously a favorite by everyone in the family.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GE Profile

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told this refrigerator comes with two ice makers. It didn’t. You have to order the second ice maker and have another company install it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive filter

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but the water filter required is a little to expensive to only last 6 months

    I would recommend this to a friend
  • Cons mentioned:
    Freezer door, Noise level

    Rated 2 out of 5 stars

    Poorly made

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two separate units had misaligned doors (the top shelf on the left door rubbed against the right door when opening/closing), there were shallow impressions/dents on the left doors, and the second unit had a leaky door from the water/ice maker. They also were relatively noisy, and the freezer door was hard to open. We finally switched back to a tried-and-true GE Profile side-by-side model and couldn’t be happier.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Slightly flawed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is spacious and looks great. Love the flexibility of the shelves, but the ice maker spews ice all over the floor when accessing, and the handle to the freezer drawer pulled straight off within two weeks of purchasing.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    GE Needs to Do Better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 4/4/24 and after just 3 weeks ice maker stopped then temperature in freezer & fresh food started to rise. Best Buy said it was warranty only thru GE and GE couldn't get to me for 2 weeks. Also - they repair first, you can't demand a replacement. Ordered parts and now waiting 2 more weeks for install. It is a known issue with the coolant line leaking! I like the fridge, but GE needs to fix this problem & get more techs - unacceptable! Oh - and GE did send checks for $225 to cover food loss and purchase of mini fridge? Meanwhile, parts have been delivered to us and we wait for a tech to come on June 7.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We can definitely understand your frustration and hope that our service technician was able to come out to diagnose the problem with your unit. If you should still need further assistance please send us a PM/DM on any of our social media pages and please reference this review. GE_Appliances

  • Rated 2 out of 5 stars

    Pointlessly expensive filters

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this fridge for over 6 months and there are a couple issues. 1. When installing, the water line to it was kinked and no water was coming through, I had to tape the line to the back of the refrigerator to get the line to stay open. This was at the start of coronavirus lockdowns and I didn't know when they would be able to deliveries again so I just kept it but hope that it doesn't become an issue. 2. Auto-sense doesn't work right anymore. The autosense feature was great at first and I used it to fill up glasses with a simple press of a button while I was working on other things in the kitchen, however lately it's taken to overflowing the majority of the time. I haven't had the time to spend troubleshooting to see if there is an easy fix. 3. Handle kept coming off the freezer. When first installed, it was fine for a month or so. Then, the handle kept popping off the freezer. One time when it popped off it scratched the finish up some. I had to get a GE service technician to come out because for some reason I could never get it to stay on. It's been good since then but I'm constantly paranoid it'll start popping off again. 4. The water filters for this are idiotic. They put a pointless chip on them to force you to buy overpriced GE (Actually Chinese brand Haier) water filters at $50 each when they are actually just $15 everywhere else. Besides that though, the refrigerator has an internal clock that tracks exactly six months from filter replacement and counts down until that date (showing a display on the refrigerator for the last 2 weeks and consistently every day after). Once you replace the countdown starts all over again whether the filter really needs to be replaced or not. Otherwise it seems to work as it should.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Really nice refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had this long, but I'm very impressed. I have thermometers in both the refrigerator and freezer; it took a day for them to equilibrate, but they have been spot on since then. The adjustable shelves give me a lot of options, and the interior lighting is nice. I'm a happy buyer.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - We're so happy to hear that you're impressed with your new fridge! The adjustable shelves and the interior lighting are really awesome! Thanks for being part of the Profile family! Cheers! -Don@GEA GE_Appliances

  • Pros mentioned:
    Water dispenser

    Rated 4 out of 5 stars

    Great GE Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking counter depth fridge. Love the dual ice maker option which is great for families with lots of sports activities or those that just love ice in their drinks.

    I would recommend this to a friend
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