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KarenW Posted
This machine cost A LOT more than the LG, but also MUCH better! No wrinkled clothes like i got with the LG
AliciaG Posted
Absolutely amazing, we love our new machine. We call her Rosie. Clothes come out clean, soft and smelling great.
AlbertS Posted
I am in love with this washer dryer combo. It works well in my closet renovation! Exceeds my expectation and does exactly what I need it to.
LaundryUp Posted
The unit arrived and installed looks great but broken. The deliver guy put it through a test wash and dry cycle. He pressed start and left. The system completed an empty wash and dry cycle in under 2 hrs. Unfortunately it is broken, it was rattling like a wrench was banging around inside during the spin cycle and the Microban gasket is wrecked. I think we got a lemon. The last time I saw a gasket like this and heard noises like that was when my old washer and dryer failed amd. I will try to update this review once I get a new and functioning unit from BestBuy.
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Hi - We are deeply sorry to hear about the issue you had with your Profile UltraFast Combo. This is not the experience we want for you and sincerely apologize for any inconvenience this has caused. We look forward to seeing your next review as we are confident the replacement unit will work beautifully. Please contact us directly if you have additional questions or concerns. All our best! Vikki@GEA
KendraR Posted
if I could give lesson zero stars, I would. don't waste your money on this machine. It starts out strong but and ends up being a piece of junk. We've had four service calls on it in the last year for the same thing, The top is poorly designed the vent allows for lint to get stuck all up in the machine and burn everything up. i've gone through two control panels a pump and we have lost laundry time.
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Please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review. Lauren@GEAppliances
DihemiC Posted
Excellent product and great functionality also wonderful for small spaces
LJNARDINI Posted
Don't know how I lived without it! It has cut my laundry time in half, giving more time with my disabled wife!
JesseJrBarb1216 Posted
Me and my wife likes it. And it is amazing that GE Belt, something like this
EileenU Posted
Amazing washing machine combo love everything about I even named her Wonder Woman! Clothes come out super clean!
TroyT Posted
Unbelievable washer/dryer combo! Load it, start it, and walk away.
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Hello - We're thrilled to learn how much you're enjoying the performance from the Combo! It truly is a game changer that makes doing laundry a breeze. Thank you for choosing to become part of the Profile family! Best wishes! -Don@GEAppliances
NicholeD Posted
Game changer! I was skeptical originally but once I used it for a week I totally changed my mind.
Edwin Posted
Very convenient for what I need. I can’t believe this long to get one.
JedH Posted
The unit began having pump error messages within two days of install. Best Buy promptly came back to my home, picked the defective unit up, and literally dropped a new unit off without installing it, despite I paid for install of the original defective unit. I am very dissatisfied with customer service wait times and their inability to get a geek squad meme er to my home to install. The newly delivered unit is just sitting in the middle of my laundry room.
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Hello. We're sorry to hear that your first unit did not work as expected and you were unable to get the second one installed. We apologize for the inconvenience. So that you can get the best support, we recommend reaching out to Best Buy directly. We are confident that the second unit will improve your laundry experience, and please let us know if we can help in the future. All the best.- Kianna@GEA
JasonC Posted
It takes 3 hours to complete a load of laundry. The machine cannot handle a large load when drying.
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Hi - Thank you for reaching out and sharing your experience with your Profile Combo. This is a unique, innovative product - unlike any all-in-one previously made. To ensure the best user experience and ideal unit performance, make sure you connect your all-in-one using our SmartHQ app. Connecting allows you to download the latest software updates to your all-in-one, which will also optimize drying performance. We are confident doing so will improve your drying times. Wishing you all the best! Vikki@GEA
4KJOEY Posted
The best choice i could ever make from 1 units to 1 single unit game changer
CheriS Posted
2 hrs and done very nice. Will buy another so can have 2
DebbieD Posted
Wonderful washer & dryer combination. I am very pleased with this purchase. Works perfect.
ShirleyP Posted
Absolutely NO regrets. Best Buy (pun intended) I’ve made in a long time. Love it !!!
MariaJ Posted
The item is nice, but after a few weeks stated shaking and my entire house shakes too. Plus it's kind of noise when it's spinning.
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We encourage you to schedule a service appointment with GE Appliances Service by calling 1-800-432-2737 to have your Combo unit properly diagnosed and repaired as needed.
Kasunboy83 Posted
This is really a game-changer, really worth it saves time for our laundry.