Customer Ratings & Reviews
- Model:
- PFQ97HSPVDS
- |
- SKU:
- 6530134
Customer reviews
Rating 4.2 out of 5 stars with 1465 reviews
(1,465 customer reviews)Rating by feature
- Capacity4.6
Rating 4.6 out of 5 stars
- Dry Time4.1
Rating 4.1 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo's ease of use and energy efficiency, while also appreciating its low noise level, large capacity, and ventless design. Some customers have noted longer drying times to be a drawback. While some found the size to be a positive, others mentioned its weight as a concern, and a few reported issues with reliability and initial odors.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Awesome machine.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Me and my wife likes it. And it is amazing that GE Belt, something like this
I would recommend this to a friendRated 5 out of 5 stars
No Fuss!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Gets the job done with no fuss, but be sure to clean the lint filter after every cycle.
I would recommend this to a friendRated 5 out of 5 stars
More time with disabled wife.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't know how I lived without it! It has cut my laundry time in half, giving more time with my disabled wife!
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Game changer! I was skeptical originally but once I used it for a week I totally changed my mind.
I would recommend this to a friendRated 5 out of 5 stars
All in one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very convenient for what I need. I can’t believe this long to get one.
I would recommend this to a friendRated 5 out of 5 stars
He All In One
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unbelievable washer/dryer combo! Load it, start it, and walk away.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - We're thrilled to learn how much you're enjoying the performance from the Combo! It truly is a game changer that makes doing laundry a breeze. Thank you for choosing to become part of the Profile family! Best wishes! -Don@GEAppliances
Rated 5 out of 5 stars
Amazing combo
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing washing machine combo love everything about I even named her Wonder Woman! Clothes come out super clean!
I would recommend this to a friendRated 5 out of 5 stars
Life changing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its hard to imagine how convenient this combo is until you experience it. This was an amazing purchase
I would recommend this to a friendRated 1 out of 5 stars
Beautiful System Unfortunately We Got a Lemon
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit arrived and installed looks great but broken. The deliver guy put it through a test wash and dry cycle. He pressed start and left. The system completed an empty wash and dry cycle in under 2 hrs. Unfortunately it is broken, it was rattling like a wrench was banging around inside during the spin cycle and the Microban gasket is wrecked. I think we got a lemon. The last time I saw a gasket like this and heard noises like that was when my old washer and dryer failed amd. I will try to update this review once I get a new and functioning unit from BestBuy.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi - We are deeply sorry to hear about the issue you had with your Profile UltraFast Combo. This is not the experience we want for you and sincerely apologize for any inconvenience this has caused. We look forward to seeing your next review as we are confident the replacement unit will work beautifully. Please contact us directly if you have additional questions or concerns. All our best! Vikki@GEA
Rated 5 out of 5 stars
Super combo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best choice i could ever make from 1 units to 1 single unit game changer
I would recommend this to a friendRated 1 out of 5 stars
Pump error messages within two days of install
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit began having pump error messages within two days of install. Best Buy promptly came back to my home, picked the defective unit up, and literally dropped a new unit off without installing it, despite I paid for install of the original defective unit. I am very dissatisfied with customer service wait times and their inability to get a geek squad meme er to my home to install. The newly delivered unit is just sitting in the middle of my laundry room.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello. We're sorry to hear that your first unit did not work as expected and you were unable to get the second one installed. We apologize for the inconvenience. So that you can get the best support, we recommend reaching out to Best Buy directly. We are confident that the second unit will improve your laundry experience, and please let us know if we can help in the future. All the best.- Kianna@GEA
Rated 3 out of 5 stars
GE 2 in 1 washer and dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It takes 3 hours to complete a load of laundry. The machine cannot handle a large load when drying.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi - Thank you for reaching out and sharing your experience with your Profile Combo. This is a unique, innovative product - unlike any all-in-one previously made. To ensure the best user experience and ideal unit performance, make sure you connect your all-in-one using our SmartHQ app. Connecting allows you to download the latest software updates to your all-in-one, which will also optimize drying performance. We are confident doing so will improve your drying times. Wishing you all the best! Vikki@GEA
Rated 5 out of 5 stars
Excellent buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 hrs and done very nice. Will buy another so can have 2
I would recommend this to a friendRated 5 out of 5 stars
Best washer/dryer ever.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful washer & dryer combination. I am very pleased with this purchase. Works perfect.
I would recommend this to a friendRated 3 out of 5 stars
GE wsher/dryer 2 in one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item is nice, but after a few weeks stated shaking and my entire house shakes too. Plus it's kind of noise when it's spinning.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We encourage you to schedule a service appointment with GE Appliances Service by calling 1-800-432-2737 to have your Combo unit properly diagnosed and repaired as needed.
Rated 5 out of 5 stars
Mrs.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely NO regrets. Best Buy (pun intended) I’ve made in a long time. Love it !!!
I would recommend this to a friendRated 5 out of 5 stars
Great Combo Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is really a game-changer, really worth it saves time for our laundry.
I would recommend this to a friendRated 5 out of 5 stars
Get yo self a Combo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an AWESOME machine GAME CHANGER get one now u won’t regret it
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there - Thank you for your enthusiastic recommendation! We're delighted to hear that you find your Combo to be an awesome machine and a game changer. Your feedback will undoubtedly be helpful to others considering a similar purchase. If you ever have any questions or need further assistance, feel free to reach out. Happy laundry days! -Kacie@GEAppliances
Rated 5 out of 5 stars
The best combo
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im super happy, no problem with my machine, the app great
I would recommend this to a friendRated 1 out of 5 stars
Wrong installation by BestBuy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product requires the removal of the shipping bracket after installation, which the BestBuy installer didn't do. The washer/dryer combo was extremely unstable when in use. We read the product manual to confirm that the installer did not install it properly.
I would recommend this to a friendBrand response from GE Answers
Posted .We appreciate your feedback. if you are having any difficulties with your Combo, we recommend contacting Bodewell, our GE Appliances team of experts at 1-833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET to have your Combo evaluated and repaired as needed. -Vikki@GEAppliances











































