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Rating 4.2 out of 5 stars with 1517 reviews
JDreview Posted
Fancy and does what it says but randomly pauses Continuously. GEs response was to read the manual. Told me to clean the pump filter. I’ve had the issue since day one but even after 6 weeks of use there was barely anything in the filter. Cleaned it and same problem. GEs next response is 3rd party repairmen. No fix there either. Issue reappeared 10 minutes after they left. Return call “well order a part”. The unit comes with a smart phone app as well. No, it does not notify you that it paused the load, nor does it consistently tell you that it randomly paused the load when you check manually. I now babysit the unit downstairs with a blink camera. For $2,000 I would expect it to work for at least a matter of months before having chronic issues. There’s clearly a software or hardware problem with the unit. Now to be fair if it did not have this problem I would be a fan, but this is making more work than my old set.
Posted
We are glad to assist with your Ultrafast Combo pausing continuously. An unbalanced load or excessive lint buildup can cause the unit to do this. If the load gets unbalanced, press Pause on the control, open the door, and try to redistribute the load more evenly. If that doesn't fix it, try running the machine empty on Rinse & Spin. If the noise stops, it means the issue was caused by an unbalanced load rather than an issue with the washer itself. For more troubleshooting on this, please review the article titled “GE Profile™ UltraFast Combo Washer/Dryer - Excessive Noise or Shaking” on the GE Appliances website. You can also check out article "GE Profile™ UltraFast Combo Washer/Dryer - Advanced Cleaning of Lint Filter Compartment" for guidance with the lint filter.
If the issue persists, please continue to work with service to resolve this matter. You can reach out to our Bodewell service team at 1-833-426-3393 to schedule an appointment.
Vruasix Posted
Great product and super compact compared to separate machines. You will need a special vacuum attachment and long brushes to clean the lint trap when it gets dirty or you will lose performance or need a service call. You can get them off amazon relatively cheap. I recommend washing the lint filter under running water, vacuuming the lint chamber, cleaning the door seal of lint and emptying the bottom filter once a month (especially if you have pets or do a lot of laundry as this is recommended every 40 loads). This is easy to do and should only take you 15-20 mins once a month.
Posted
Thanks for taking the time to provide such detailed feedback. We welcome any additional insights you'd like to share. -Vikki@GEAppliances
NorD Posted
Had it for only 1 month and so far it’s great. It dries the clothes well. Other reviews say the clothes didn’t completely dry. It’s easy to learn all the features. You just have to take time to try them out. Pros: big space saver for my small washroom. Set it and forget it is nice. It just tells me when it’s done via the app. Cons: nothing so far. If you want to keep it in tip top shape you will want to clean the filter after every load. For me that’s not a problem. Also delivery and removal from Best Buy was easy and smooth.
IrmaM Posted
We are thrilled with our new washer and dryer combination unit. The convenience of doing laundry has turned into a pleasurable experience. Using the app to control every aspect of the washing process is truly incredible.
Rezilla Posted
I recently purchased the GE Profile UltraFast Washer/Dryer Combo with Ventless Heat Pump Technology in Carbon Graphite, and I couldn't be more thrilled with my purchase! This innovative appliance has transformed my laundry routine and deserves a solid 5-star rating. The standout feature of this washer/dryer combo is the one-door convenience. Loading laundry has never been easier, and the seamless transition from washing to drying is a game-changer. No more waiting around for one cycle to finish before starting the other – it's all done in one go! The built-in storage for soap and detergent is an absolute game-changer. No more guessing or measuring required. The machine knows just how much detergent to use, ensuring my clothes come out fresh and clean every time. The Ventless Heat Pump Technology is a brilliant addition, as it not only saves energy but also means I can place this combo unit in more locations without worrying about ventilation. Plus, it's environmentally friendly! In addition to its functionality, the Carbon Graphite design is sleek and modern, fitting seamlessly into my laundry room's aesthetics. If you're looking for a washer/dryer combo that simplifies laundry, saves energy, and makes your life easier, the GE Profile UltraFast 4.8 cu ft Large Capacity All-in-One Washer/Dryer Combo is the way to go. I'm extremely satisfied with this purchase and would highly recommend it to anyone in need of a laundry upgrade.
Arktech Posted
It's amazing. At less than the cost of a washer and a dryer, you get a modern, all in one, smart capable, ventless drying, high capacity machine. While run times are much longer than you would normally expect, it really doesn't matter. Pop in a load before you leave for work and when you return, it's dry and ready. Very quiet compared to our old machines. It does have a few moments in certain cycles that are a bit louder and when it's drying a low frequency hum can be heard. Not a bother for our setup, but something to be aware of. The clothes don't feel the same either. At first we thought they were still wet but no funky smell or wet film was found. Clothes smell fresh and clean, even without scent boosters or any dryer additives. Static also seems very low.
Suez Posted
Really enjoying this machine. The only thing I am trying to get used to is the smell from what I assume is having a heat pump to dry. Right now, using a non-fragrant softener and will try different one soon. Love the ease of use and automatic detergent and softener dispenser. Also ventless is wonderful!
JoeM Posted
The Combo Wsher/Dryer has exceeded expectations for our use case - empty nesters. Time, water and energy savings are great. The low temperature drying seems to leave clothing softer. Dryness is fine after cycle is complete - if not, then the unit is likely in need of service. We somehow lost our BB card. Getting help from BB finaance has been abysmal. Eleven days after reporting missing card, we are still waiting for replacement card so a payment can be made and fighting late fees. Not a good experience with financing so far.
GiovannyA Posted
Took a bit to decide to go with this unit based on reviews but Overall i have 0 complaints from the wife. Only drawback is you have to stay on top of cleaning lint filter but that is part of not needing a vent so not an issue for us.. Even tho it takes longer to wash and dry clothes wife feels like she is doing laundry less often which is crazy but my assumption would be in order for you to do another load you are forced to fold and put away what's in the washer first before you start another one rather than forget it in dryer and now is double work.. It is heavy but for only being a 110v the performance is definitely there. Bad reviews I'd say would be from not keeping up with the lint tray and regular maintenance or just a faulty piece of equipment (it happens) but like my kid says 10 out of 10 would reccomend lol
Posted
We’re so glad to hear your Combo is working out well for your family—especially with that glowing "10 out of 10" endorsement from your kid! It's great that you’ve found the performance solid, and you’re absolutely right: regular maintenance like staying on top of the lint filter is key to keeping it running efficiently. It’s also a great point about how the all-in-one design naturally encourages staying on top of the laundry cycle—it’s a small shift that can make a big difference. Thanks again for sharing your experience and for giving the Combo a shot! -Kacie@GEAppliances
Acl22509 Posted
At first i was skeptical of purchasing an all in one unit, after about 20 washes it works great. Clothes are extremely clean, just need to shake clothing out after the dryer is complete. The only concern is the lint trap, lint seems to get past the 2 layers of the filter and its hard to get the leftover lint from the trap area inside the unit. The lint will accumulate on the heat pump fins and if not kept clean it will prolong the drying time. Overall, the positive outweigh the negatives, especially with the power savings of not using the 220 dryer.
Posted
We’re thrilled to hear you’re loving your Combo and it’s working great for you! Regarding lint, we can advise the unit was designed to be able to handle any lint that may make its way past the filter to accumulate on surfaces within the filter compartment. The Combo will still operate with high efficiency, which is why we confidently offer a 5-year warranty on the heat exchanger. We do discuss how to periodically, gently clean the filter compartment in the manual (which you can view on our GE Appliances website when you look up the model number and go to the product page). You can use our Appliance Brush Set (that is part PM14X10056, which may be available through a dealer or you can contact our parts department at 1-877-959-8688) or you can use a vacuum with a slim crevice tool attachment for that cleaning. The Combo does provide notifications when the foam or lint filter need to be cleaned. The lint filter notification usually occurs every 5 cycles and the foam filter notification is generally every 50 cycles. As long as you’re following the regular maintenance suggested in the manual, the advanced design of the Combo will ensure your unit keeps working well for a long time to come!
ROBGDL Posted
Very Happy with this unit. We have run 10 loads through this machine so far. Mostly normal, 1 bulky bedding, 1 towels and the rest normal loads. For all of these loads I believe the machine performed very well. All loads have taken from about 2 hours to 2 hours 45 minutes. The only items we have had to extend drying time a little were when we had Jeans in the load. I would highly recommend this unit for anyone. Love the App and the notifications received. Also, the Smart Dispense seems to work very well and it is great not to have to measure out detergent and softener every load.
FantasyBrat Posted
This thing came in and stunk up our laundry room and kitchen for 3 days. We had to turn on the exhaust fans and open the garage door & kitchen window to help air it out. Also ran a few loads. The unit does clean the clothes very well. It is odd and takes time to get used to the drying. It comes out humid and "feels wetish", but is not and needs a minute or two to air out before being fully dry. My Biggest complaint is it came with a small dent bu Best Buy is not willing to do anything about it. Also again, make sure to air it out or run some loads before use because it sinks. All in all...if you want to save space, and you like the idea of no longer using the dryer vent, I'd say it's a potential buy. Saves space and cleans clothes well from what I can tell and all the features are great too.
James Posted
First of all the only 1-star reviews worth anything are those that had actual breakdowns and had to deal with support, I don't doubt their troubles. The rest just didn't seem to know how to use the machine and didn't bother researching what they were buying. I removed one star due the the fact we have to modify the lint filter ourselves so that lint doesn't get all over the heat pump coils but it's easy to do just look on YouTube. It is set it and forget it. I put my laundry in, normally just do a quick run, sometimes normal or bedding. but always make sure to turn on "more dry" and "wrinkle control".A few hours later I get a notification my laundry is done. Things may feel a bit damp but it is just humid, one shake and they are dry.
Daniel Posted
There are MANY 4-5 star reviews, and understandably so - there is lots to love about this machine. However, I rate it 3 stars and sadly chose to return it primarily because of DRYING and WRINKLING. I’ll explain why, and you can decide for yourself whether the pros outweigh the cons. CONVENIENT - No question, there are enough great reviews about how convenient this unit is. I love having a dryer that automatically takes over after the wash cycle completes. CONNECTIVITY - I don’t connect my appliances to WiFi and thankfully, this washer does not require WiFi unless you want to download different wash programs. The buult-in programs are plentiful. CYCLE SPEEDS & CLEANING PERFORMANCE - I coupled these because a medium sized “Normal soil” load will take about 2 hours and 20 minutes start to finish, close to advertised. However, it’s very important to note that the Normal soil setting washes well enough only for slightly dirty clothes. After having washed dozens of loads in this machine, bedding, towels, and anything that is slightly above moderately soiled such as stains of any kind, construction work clothes, and dingy whites absolutely require the “Extra heavy” soil setting and often the pre-wash setting as well. Otherwise, the clothes and stains simply will not be cleaned well enough to your satisfaction. This is to be expected, but be aware that this dramatically increases the cycle times (+ 45-60 mins.). DRYING - As many other reviews have stated, the dry times are VERY long. Especially for heavy items- they do not come out fully dry (Towels, Denim, Bedding, Hoodies). Though, light-weight clothing such as T-Shirts, undergarments, and workout gear dry just fine and in less time. Yes, shaking them out or laying/hanging as GE support have suggested does help to dry the remaining dampness over time, but my expectation and requirement is for the unit to dry to completion on its own. This dryer falls short for the items listed above. WRINKLING - This is by far the oddest and most dissapointing thing about this unit. With a traditional vented tumble dryer, if you remove your clothes right away, they won’t be wrinkled and you can avoid ironing most articles. However, with this unit, clothes AWLAYS come out very wrinkled no matter how quickly you remove them. The Wrinkle Care option makes no difference. Perhaps a side effect to the ventless heat pump? I don’t know why it is, but expect to iron more often with this unit.
Posted
Thank you for taking the time to leave your detailed feedback with us. For drying performance, we do recommend that you ensure that the pump filter is cleaned, that you're not overloading the unit, the drain isn't clogged, and that your software is up to date. Please use article "GE Profile™ UltraFast Combo Washer/Dryer - Finding the Software Version ID" on our GE Appliances website for assistance with this. Software updates may help with wrinkling issues too! Should the issue persist, please schedule service by calling our GE Appliances Consumer Service at 1-800-432-2737 so we can assist you in the best way possible.
EmilyC Posted
LOVE this washer/dryer combo. Agree with other reviewers that it may not come out as dry as a stand-alone dryer, but I just always use the "more dry" setting and never have an issue. Love that it saves space, no vent hook up needed, and what is better than all-in-one. Getting so much more laundry done and so much relief just throwing load in and not thinking about it for awhile lol. Also great capacity considering it's one unit. I was previously not able to wash my King size comforter at home but now I can!
deano Posted
I recently invested in the GE Profile 4.8 cu. ft. UltraFast Combo Washer & Electric Dryer, and it has proven to be a game-changer in my laundry routine. This appliance combines the efficiency of a washer and the convenience of an electric dryer, making laundry day a breeze. Performance (5/5): The UltraFast technology lives up to its name, providing impressive washing and drying speeds without compromising on cleanliness. The washer's 4.8 cu. ft. capacity is more than sufficient for my family's needs, and the electric dryer efficiently tackles the laundry load with precision. Versatility (4/5): The combo design is ideal for those with limited space, combining two essential appliances into one. However, it might take a bit of time to adjust to the smaller load capacities compared to standalone units. Nevertheless, the convenience of having a single unit that handles both washing and drying outweighs this minor drawback. Ease of Use (5/5): The intuitive controls and a user-friendly interface make this combo washer and dryer a joy to operate. The variety of wash and dry cycles cater to different fabric types and soil levels, providing flexibility for all laundry needs. The inclusion of a steam-cleaning option is a nice touch, ensuring garments come out fresh and wrinkle-free. Design and Build (4/5): The sleek and modern design of the GE Profile unit adds a touch of sophistication to my laundry area. The build quality feels robust, and the door opens wide for easy loading and unloading. However, the unit can be a bit noisy during certain cycles, which may be a consideration for those with living spaces close to the laundry area. Energy Efficiency (4/5): The Energy Star certification assures me that I am making a conscious choice towards energy efficiency. The washer's ability to extract more water during the spin cycle helps reduce drying time, contributing to overall energy savings. In conclusion, the GE Profile 4.8 cu. ft. UltraFast Combo Washer & Electric Dryer has exceeded my expectations in terms of performance, ease of use, and space-saving design. While there are some minor considerations, the overall efficiency and convenience make it a worthwhile investment for anyone looking to streamline their laundry routine.
CatherineC Posted
I have only had this combo for a few weeks so far, and was most worried about not being able to wash a load and dry and load at the same time (large family). It has not been an issue. Further, I am finding the convenience of not having to wait to switch loads from washer to dryer to be adding efficiencies to my day. I still have a lot learn regarding the app and settings, but so far I’m really glad I purchased this machine. Ventless was the primary reason we went with it - but every other feature is paying off.
Posted
Hello- Thank you for your review! We are thrilled that you are loving all the features and that our new Ultrafast unit has brought convenience to your home! To get the most out of your unit with the app, you will want to make sure that you have updated to the current version of the Smart HQ App. If you have SmartHQ app issues in the future, you can call the Connected Home Support Line at 1-800-220-6899, Monday-Friday 9am - 11pm ET, Saturday- Sunday 9am - 3pm ET, or email connected@help.geappliances.com. Let us know if you need anything else in the future. All the best! Dianna@GEA
TomM Posted
We've been using the Washer/Dryer Combo for about a month now and it's met all our expectations. We wanted a unit that is easy to use without overly complicated controls, large enough to handle king size comforters, has an extra rinse cycle, doesn't take up as much room as a traditional washer/dryer pair, and does it all without having to move laundry from the washer to the dryer. We had been considering stackable units but this is a much better option for us.The ventless heat pump technology for drying actually works better than we expected. Strongly recommend this unit.
Posted
Hey there! We are so glad to hear that this unit checked all your boxes. The fact that you don't have to remember to change over your laundry is a true game changer. If you ever have any questions please reach out. Thank you for joining us in the future of laundry! Julia@GEAppliances
MoniqueJ Posted
I was a little worried about this because it's a big purchase and I've had read some reviews with concerns on the drying time and drying efficiency, but it's been great so far. I do laundry once or twice a week and not very large loads. You can't expect clothes will come out burning hot because it's whole different drying method but it definitely does the job. The machine is quiet and a medium load takes about 1:20-1:30 to wash and dry. Just pay attention to the maintenance it requires and should be goofld. I'm happy with my purchase.
Britt Posted
Amazing machine. I will not go back to the standard individual washer and dryer. This is perfect for condos or laundry spaces that require stack or compact machines. Perfect for any house also. It washes clothes clean and dryers amazing without cooking your clothes like conventional dryers. The heat pump system works. I love that it's ventless and runs on a 120v outlet. The app works great and keeps you informed of the status. We love this machine.
Posted
Hey there - Thank you for taking the time to share your positive experience with the GE Profile UltraFast Washer/Dryer Combo. We are delighted to hear that you are satisfied with its performance and features, and your feedback is greatly appreciated. We're thrilled that the machine has been such a valuable addition to your laundry routine. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing GE Appliances, and we look forward to continuing to meet your appliance needs. -Kacie@GEAppliances