Customer Ratings & Reviews

I recently purchased the GE Appliances heat pump washer/dryer combo, and overall, I am impressed with its performance and energy efficiency. The unit efficiently combines washing and drying functionalities, making it a convenient addition to any household. However, there is one significant drawback that has impacted my overall satisfaction with the product. The main issue lies in the lack of adjustable drying temperature. As an owner of delicate cotton and wool garments, I had hoped that the heat pump technology would deliver lower drying temperatures to prevent fabric shrinkage. Unfortunately, after conducting infrared thermometer measurements, I found that the average drying temperature hovers around 159°F, posing a risk to my delicate clothes. Despite selecting the Delicate cycle, the drying temperature remains consistent with other cycles, rendering it unsuitable for handling delicate fabrics. This limitation defeats the purpose of having a washer/dryer combo, as manually running the drying cycle separately negates the convenience it promises. In comparison to conventional dryers that offer temperature settings, I find it disappointing that this modern unit lacks this basic feature. Customizable drying temperatures would enhance the appliance's versatility, catering to various fabric types and individual preferences. Despite this major drawback, the unit's efficient operation, energy-saving capabilities, and seamless integration of washing and drying processes cannot be overlooked. However, the inability to adjust the drying temperature significantly impacts its suitability for delicate clothing items. In conclusion, the GE Appliances heat pump washer/dryer combo offers impressive performance but falls short in addressing the critical issue of adjustable drying temperatures for delicate fabrics. I urge the company to consider incorporating this essential feature through a future software update to meet the expectations of discerning customers seeking a comprehensive laundry solution.

This machine doubled the storage space in my laundry closet. Living in a condo, this was one of the best upgrades I've made to my place. Not only is it a great space saving pption, but its quiet and energy efficient. I love being able to throw in a load of laundry before going to bed and waking up to a dry pile of clothing waiting in the machine. I was one of those people that would forget to move the laundry over from the wash to the drier, now I no longer have the need to worry about that. All of the parts are easy to maintain and easy to clean. The machine is connected to my phone and will send me a reminder if detergent needs to be added or if something needs to be cleaned and maintained. This is like a step into the future.

Took a bit to decide to go with this unit based on reviews but Overall i have 0 complaints from the wife. Only drawback is you have to stay on top of cleaning lint filter but that is part of not needing a vent so not an issue for us.. Even tho it takes longer to wash and dry clothes wife feels like she is doing laundry less often which is crazy but my assumption would be in order for you to do another load you are forced to fold and put away what's in the washer first before you start another one rather than forget it in dryer and now is double work.. It is heavy but for only being a 110v the performance is definitely there. Bad reviews I'd say would be from not keeping up with the lint tray and regular maintenance or just a faulty piece of equipment (it happens) but like my kid says 10 out of 10 would reccomend lol

Works amazing, the only downsize is that you have to do maintenance often to ensure the machine runs properly. I would also suggest getting the brush cleaning set from the company directly. But other than that washes and drys my clothes really well. If you have a large load you might need to add a little more drying time, which I don’t mind because I love when my clothing is hot when it comes out the dryer. I also love the fact that I don’t have to move my clothes from the washer to the dryer, very convenient.

The GE Profile UltraFast Washer & Dryer Combo presents an innovative option for those seeking efficiency and convenience in their laundry routine. With its compact design and ventless heat pump technology, it certainly stands out as an ideal solution for small spaces or apartments where traditional units can't fit. However, while the concept is promising, there are a few aspects that potential buyers may want to consider before making a purchase. Pros: Space-Saving Design: One of the most significant advantages of this combo unit is its compact size. It offers the functionality of both a washer and dryer without occupying the footprint of a conventional dryer, making it perfect for tight living conditions. Ventless Technology: The ventless feature is a game-changer for anyone who has struggled with installation limitations. Without requiring an external vent, this appliance can be placed anywhere there's a power source. Low Power Requirements: Operating on just 120 volts or 15 amps makes this model very accessible for a wide range of homes, ensuring that it can be installed without extensive electrical modifications. Adaptive SmartDispense Technology: This feature is particularly noteworthy as it automatically dispenses the right amount of detergent based on the load size. It simplifies the laundry process, ensuring optimal cleaning with minimal effort. Cons: Drying Efficiency: Unfortunately, the drying functionality of this combo leaves much to be desired. Despite the load size, it seems unlikely that clothes will emerge completely dry. This may require a second drying session or the use of an alternative drying method, which detracts from the unit's overall convenience. Noise Level: Users should be prepared for a fair amount of noise during operation. While some level of sound is expected from any washer/dryer, this model could be disruptive in quieter homes or apartments. Fragile Lint Collection Mechanism: The lint trap is essential for maintaining performance, yet its fragile construction could lead to issues. There are concerns about durability and the potential for it to break if not handled carefully, which could affect efficiency. Weight: The appliance is considerably heavy, making relocation a daunting task. Once placed, it may be challenging to move it again without assistance, which is something to consider when choosing a laundry setup. Conclusion: Overall, the GE Profile UltraFast 4.8 Cu. Ft. High-Efficiency Smart Combo Electric Washer & Dryer is an intriguing option that balances space-saving design and innovative technology. However, it’s clear that there are several areas, particularly the drying capability and noise level, that need improvement. For those who can manage the limitations and appreciate the features it offers, it can serve as a functional addition to their home. For others, however, it might be worth waiting for subsequent versions where these issues are resolved. If you don't believe me after reading my review . . . do yourself a favor and go to the closest Best Buy Outlet near you and you'll find a large number of these appliances being sold there due to all of the consumers that have returned this washer/dryer combo for the same reasons that I have indicated above in my review.

I love the large capacity and the fact that i dont have to be here to move laundry from the washer to the dryer! Just throw in a load before bed or before heading to work, and it’s clean and dry by the time i wake up or get home! The only issue i have with this is that when washing a bulky item such as bedding, it takes multiple drying cycles to get it dry.

I have this washer and dyer for about three weeks now. I am so impressed with how well it washes and will dry my cloths. Sometimes the cloths are still damp it does depend on the size of load. I have a King bed and washed my comforter a couple of times. Its always clean and dry. I am very happy with this unit, I am in a basement and it had hook ups for a washer not a dryer, this all in one takes care of that.

The best purchase we've made in a washer dryer machine. Easy to use and sophisticated, the washing and drying quality is unbeatable, top-notch construction and its application is among the best. I highly recommend it.

The only problem I see is the clothes come out kind of wet, but if you apply extra dry time it solves the problem.

Still amazed that one unit can both wash and dry. Definitely saves on space. The one drawback is that unlike with a separate washer and dryer, you cannot start a second load while the first is drying. Thus, laundry seems to take a bit longer, but overall we are happy with our purchase,

I recently purchased the GE Profile UltraFast Washer/Dryer Combo with Ventless Heat Pump Technology in Carbon Graphite, and I couldn't be more thrilled with my purchase! This innovative appliance has transformed my laundry routine and deserves a solid 5-star rating. The standout feature of this washer/dryer combo is the one-door convenience. Loading laundry has never been easier, and the seamless transition from washing to drying is a game-changer. No more waiting around for one cycle to finish before starting the other – it's all done in one go! The built-in storage for soap and detergent is an absolute game-changer. No more guessing or measuring required. The machine knows just how much detergent to use, ensuring my clothes come out fresh and clean every time. The Ventless Heat Pump Technology is a brilliant addition, as it not only saves energy but also means I can place this combo unit in more locations without worrying about ventilation. Plus, it's environmentally friendly! In addition to its functionality, the Carbon Graphite design is sleek and modern, fitting seamlessly into my laundry room's aesthetics. If you're looking for a washer/dryer combo that simplifies laundry, saves energy, and makes your life easier, the GE Profile UltraFast 4.8 cu ft Large Capacity All-in-One Washer/Dryer Combo is the way to go. I'm extremely satisfied with this purchase and would highly recommend it to anyone in need of a laundry upgrade.

I had high hopes, sold my wife on this, but unfortunately it has not lived up to its promise. 1. It has never been balanced, it's is on a pedestal and we just can't get it to balance. 2. The tech is pretty amazing, smart machine and the auto-dispense of detergent and fabric softener is very handy. 3. Not meant for a large family, you would need multiple and that would be an expensive laundry room. The machine just doesn't dry effectively enough to score higher than a 3. 4. It would be perfect for a person living alone 5. Lint handle broke, weird design. 6. Even with the best plan you pay at least $105+- to get a technician out. Not terrible, but didn't expect that fee.

It's amazing. At less than the cost of a washer and a dryer, you get a modern, all in one, smart capable, ventless drying, high capacity machine. While run times are much longer than you would normally expect, it really doesn't matter. Pop in a load before you leave for work and when you return, it's dry and ready. Very quiet compared to our old machines. It does have a few moments in certain cycles that are a bit louder and when it's drying a low frequency hum can be heard. Not a bother for our setup, but something to be aware of. The clothes don't feel the same either. At first we thought they were still wet but no funky smell or wet film was found. Clothes smell fresh and clean, even without scent boosters or any dryer additives. Static also seems very low.

We love this thing. It gets our clothes clean. It’s convenient and easy to use. I have the app so it alerts me when a load is ready to remove. With dogs in the house, we run the pet hair feature with every load. If you use the pet hair feature, don’t put any dry detergent or oxy in the drum with the clothes—use the dispenser drawer. The pet hair feature blows air through the clothes, sending pet hair and any loose dust or detergent powder through the lint filter. Our first load with oxy in the drum left all the oxy caked in and around the lint filter. Lesson was learned, instructions were read and followed, problem solved. We have yet to run every feature, but the ones we have used have worked well.

After two years it’s been great but it has slowly begun not yo dry as well as it did new and maintenance is key to keep it in tip top shape.

I love that I don’t have to switch my laundry from washer to dryer. Live that I do not have to add detergent and softer every time since it has the holding tanks for both. This is amazing.

DO NOT BUY!!!! I have had the washer-dryer combo for eight months, and my initial experience was quite positive. For a family of four, we utilized the unit twice daily, and it consistently delivered clothes that were about 98% dry. A quick shake would often make them feel completely dry. We diligently maintained the machine by cleaning the filter after every load and adhered to all manufacturer guidelines. However, as time went on, the unit began requiring extra drying cycles. Then we encountered an error code so reach out to customer service. The first technician who came to our home was unfortunately unprofessional and dismissive. He even implied that our drying issues were due to a dirty filter, despite my efforts to show him that it was spotless. His focus on unrelated personal anecdotes was frustrating, leaving me feeling unheard and unsatisfied with the visit. After his departure, I attempted to run another small load—only to find it still wouldn't dry properly. The next morning, I contacted customer service again, expressing my concerns about the technician's behavior and competence. The new technician, was a stark contrast to the previous one. He quickly diagnosed the issue as a problem with the heat pump and ordered a replacement part. Unfortunately, the holiday season caused a delay, and it took nearly two weeks for the part to arrive. When the heat pump was finally replaced, the technician put in substantial effort, working diligently for about three hours. However, to my disappointment, the clothes still didn’t dry properly. After reaching out to the company once more, they said we needed another technician visit to confirm that the unit was unrepairable. Well, The technician came out once again, but encountered some communication difficulties with the engineer, which was further frustrating. The engineer was quite rude to the technician. The engineer said we must replace the communication board to the heat pump so they could run a diagnostic so now we are waiting for that part to arrive and we are left without a working washer-dryer combo for over a month, relying on a laundromat. Overall, while the idea behind this unit is fantastic, my experience has been far from satisfactory. Save yourself the trouble—look elsewhere for a more reliable option!

Very Happy with this unit. We have run 10 loads through this machine so far. Mostly normal, 1 bulky bedding, 1 towels and the rest normal loads. For all of these loads I believe the machine performed very well. All loads have taken from about 2 hours to 2 hours 45 minutes. The only items we have had to extend drying time a little were when we had Jeans in the load. I would highly recommend this unit for anyone. Love the App and the notifications received. Also, the Smart Dispense seems to work very well and it is great not to have to measure out detergent and softener every load.

There are MANY 4-5 star reviews, and understandably so - there is lots to love about this machine. However, I rate it 3 stars and sadly chose to return it primarily because of DRYING and WRINKLING. I’ll explain why, and you can decide for yourself whether the pros outweigh the cons. CONVENIENT - No question, there are enough great reviews about how convenient this unit is. I love having a dryer that automatically takes over after the wash cycle completes. CONNECTIVITY - I don’t connect my appliances to WiFi and thankfully, this washer does not require WiFi unless you want to download different wash programs. The buult-in programs are plentiful. CYCLE SPEEDS & CLEANING PERFORMANCE - I coupled these because a medium sized “Normal soil” load will take about 2 hours and 20 minutes start to finish, close to advertised. However, it’s very important to note that the Normal soil setting washes well enough only for slightly dirty clothes. After having washed dozens of loads in this machine, bedding, towels, and anything that is slightly above moderately soiled such as stains of any kind, construction work clothes, and dingy whites absolutely require the “Extra heavy” soil setting and often the pre-wash setting as well. Otherwise, the clothes and stains simply will not be cleaned well enough to your satisfaction. This is to be expected, but be aware that this dramatically increases the cycle times (+ 45-60 mins.). DRYING - As many other reviews have stated, the dry times are VERY long. Especially for heavy items- they do not come out fully dry (Towels, Denim, Bedding, Hoodies). Though, light-weight clothing such as T-Shirts, undergarments, and workout gear dry just fine and in less time. Yes, shaking them out or laying/hanging as GE support have suggested does help to dry the remaining dampness over time, but my expectation and requirement is for the unit to dry to completion on its own. This dryer falls short for the items listed above. WRINKLING - This is by far the oddest and most dissapointing thing about this unit. With a traditional vented tumble dryer, if you remove your clothes right away, they won’t be wrinkled and you can avoid ironing most articles. However, with this unit, clothes AWLAYS come out very wrinkled no matter how quickly you remove them. The Wrinkle Care option makes no difference. Perhaps a side effect to the ventless heat pump? I don’t know why it is, but expect to iron more often with this unit.

The GE Profile UltraFast Combo Washer/Dryer is a game-changer for anyone looking to streamline their laundry routine while saving space. This all-in-one unit combines powerful washing and drying capabilities into a sleek, compact design, making it ideal for apartments, small homes, or anyone seeking convenience without sacrificing performance.