Customer Ratings & Reviews

We have had this washer dryer combo 1 year 1 month. This past month things have been breaking more often now that we are out of warranty. Even when this combo is working properly (fort the first 3 months) it doesn't dry clothes all the way and they always come out wrinkled. No matter the load size or if you pull clothes out immediately. I have to iron or stream nearly every item i wash. It would take you less time to just do things traditionally and switch things to the dryer yourself. Now it's not drying at all even though i clean the filter religiously. Which I've never had to do with a traditional dryer. Like i clean it with a vent brush and vacuum. Lucky for me i have a washer and dryer in my basement from the 80s that still runs so i can keep up with laundry until a repair person cones and changes me an arm and leg to fix it.

If I could go back 3 weeks, I’d just buy two separate units. Honestly my number 1 complaint is the instability. This thing is so heavy and nearly impossible to get balanced. I have it perfectly level and all feet firm on floor and yet it still sounds like it’s going to walk away (and no, I didn’t mistaking leave the large rear bolts in). It’s nice to not have to use dryer sheets, but instead you have the inconvenience of cleaning a very obnoxious lint trap. It’s something that you pull out vertically so all of the lint starts pulling off INSIDE the unit before you can get to it. The clothes are never dry…. Which isn’t the end of the world if you just always use the “more dry” feature, but this means EVERY load will take almost 3 hours to run. Staggering loads in two units was definitely faster. I like that it has a self dispensing detergent container but this is a feature on ANY other modern washer also, so really not worth it. It’s noisy…. Very noisy…. Aside from the awful vibration, it is just a loud machine. And the dry mode has an awful high whine to it that makes it annoying to hear. Lastly DO NOT buy from Best Buy. They literally are scamming their customers into purchasing their expensive club card to get a (normal) 60 day return window. The return window on this is only 14 days! Such a stark contrast to any other stores that sell appliances. DO NOT purchase a pedestal. I got the smaller one and the above complaints were all heightened. It’s horribly too heavy and unstable to have on a pedestal, it shakes 10x more. But note my issues above are even true without the pedestal. Returning it to the store on day 15 left me with a store credit unfortunately because of their awful 14 day return policy. I used to purchase things all the time at Best Buy but their policy for returns and lack of care just makes this a non starter moving forward. Patronize someone else.

For a family of five, this machine has definely lived up to the hype. The convenience of throw and go cannot be overstated. Gone are the days of walking into a musty load of washed clothes, only to be rewashed and rewashed and rewashed. Our basement has more space than ever and we also have an unused dryer circuit. Delivery from best buy was fast and professional, preparing connecting and hauling away the old appliances. The price was amazing and the job was spectacular.

So far so good the only thing is that it does take awhile, I know it’s doing both washing and drying but I’m used to quick wash cycles that last like 30-45 min and then dry time also like less than 30 min but this washer even on quick cycle it’ll say like 1hr and 30 min and I guess with the sensors sometimes it might take longer but besides the time it takes to wash I have no complaints

Has done a great job for us. If you overload it does struggle to dry but if loaded correctly no problem.

I have this combo for over a year now and it's amazing,i no longer have to worry about switching the laundry from the washer to the dryer. It completes the cycle in around 2 hours and the dries clothes well,never going back.

This thing is nice since we don't have to switch machines to dry. Takes some getting used to but now I don't even have to shake the clothes. I recommend looking up some videos on sealing around the lint filter before buying or using.

This machine does everything and it does it well. A huge plus is the auto feeder for detergent and softener. If you install the app, you have first hand knowledge of where your laundry is in it's cycle.

This thing is amazing! We had a Samsung front load washer and dryer that were still in good shape, but needed something for our guest house where our two oldest boys live. We decided to give them what we had and get this combo unit because the reviews were so good. We were NOT disappointed! I would like if the dry cycle got the clothes a little bit more dry in the default setting, but the More Dry button gives me clothes that are perfect when the cycle is done. If you’re like us, and wind up washing a load of clothes two or three times because you keep forgetting to move them to the dryer, this is the unit for you! Now, I just slap the clothes in, start it, then come back later when they’re finished. The auto dosing function for the detergent and fabric softener is awesome too! It just figures out how much clothes are in there, then adds what it needs to get everything clean and smelling fresh. I decided I must be old now, because I really feel like this is the best purchase I’ve ever made. I’m not getting paid for this review and we bought the unit ourselves, so this is a fair review. We’ve only had it around a month, so I’ll update if anything changes, but so far, I wouldn’t dream of buying anything else again.

So the machine does a great job of washing and drying all by itself. In 2-3 hours you uave clean dry cloths. The maon problem is with the lint trap. Lint constantly gets by the filter and atarta blocking the coils on the heat pump. After a frlew months the dryer portion will stop working properly. Its a know issue. We ended up getting the lg washer combo that uses a different lint trap design. It also washes the coils out every load so it eliminates the issue the GE has.

We have had this product for nearly a year and so far have had minimal issues. Pros: Serious space saver! No more mildew-y clothes, when you forget them in the washer for 2 days! Auto-dispensing detergent & softener, great for families who don't want to waste product. Cons: Hard to clean lint housing Seal around door can build up with hair/lint easily. Needs more frequent maintenance if you have animals.

Amazing machine. The only thing which is NOT A problem. But to wash one load now takes a bit longer because the drying at the same time. BUT LOVING the efficiency.

This is the best washer and dryer I have ever owned! The first things I washed were 2 king size blankets. They were washed and dried in less time than separate units. I was extremely impressed. I would recommend that when you have it delivered, have them take it out of the box. It's nearly impossible to pick it up off the bottom of the box. It weighs over 300 lbs. I had to spend $50 on lifting straps to pick it up over a massive Styrofoam hump Other than that, it's an awesome machine!!!

The item was ok. Too much maintenance and care to keep from having a mildew smell. Dry time takes forever and still have to restart it. Used item . Returned due to smell

I love this all in one. It’s great for my back problems not having to transfer from washer to dryer. Takes about 3 hours to wash a heavy load I will say if you separate your clothes and do multiple loads of laundry, it may be beneficial to look at two separate units as it does drive a little slower than the traditional dryer, but it does dry well

Haven’t had this that long but I absolutely love it. I love not having to switch clothes into a dryer, I love the auto detergent dispenser, it holds a lotttt of liquid. Pretty heavy but still compact and fit into my closet space. Clothes have come out dry mostly every time if it needs a little extra time just press “more dry” its simple. Highly recommend.

I am a thorough researcher. I believe you get what you pay for. This is not an inexpensive washer and dryer, so I wanted to make sure it was the best all-in-one unit. I read hundreds of five star reviews on this washer dryer combo and was convinced that there wasn't a better unit available. We've had it now for about a month. In the first week we had it. My wife told me she did 17 loads of wash lol holy smokes! I'm not that ambitious, but I have to tell you I love the convenience of throwing my gym clothes in the washer and pulling them out ready to go. This is super helpful to me also, because I've had 11 knee surgeries, back, neck, and ankle surgery and the additional bending, transferring the wash to the dryer wasn't great. Filter is super easy to clear. Great capacity, king size comforters and sheets no problem. Does a really nice job cleaning too. 5/5. Best Buy was great to deal with also, easy delivery, good sale price and 24 month interest free financing on our Best Buy credit card. Always like to work with other peoples money. Hope this helps!

Absolutely amazing so easy and customizable! Very easy to maintain! I’ve had mine for 2 years!

This washer is the coolest appliance I’ve ever purchased, It has a very large drum. It automatically transitions to the correct drying cycle after the wash is done. The controls are high and easy to use. The detergent and fabric dispenser holds up 32 loads and sends a notification to your phone when it needs to be refilled.

So I have a whole story here. I got one of these becasue I live in a space confined condo. It worked like a champ. Most loads are 2-3 hours - even with a ton of towels and other stuff. Then the LG came out with a similar product and because the brand is sexier, and it's 9 inches shorter for more space savings I tried that. This one is just much more reliable than the LG. LG has a more compact unit and the software is slicker but I may have had a dud. It would not dry. I LOVE the GE unit, I feel bad for straying to the sexier unit and not sticking with what was working well. I'd love for GE to reduce the height in the next versiuon and add some bells and whistles like LG has in the software. Other than that- it's perfection.