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ThomasR Posted
This compact combo washer/dryer does a great job. However, the combined washing and drying cycles take longer than conventional washers and dryers. Since everything is combined, you lose the ability to wash AND dry separate loads concurrently. It's OK for just one or two people, but would not be very practical for a larger family.
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Hey there - Thank you for sharing your feedback on your new UltraFast Combo. We're glad to hear that it's doing a great job for your needs. Your point about the longer combined washing and drying cycles and the limitation of not being able to wash and dry separate loads concurrently is noted. Your feedback helps us understand the user experience better, and we appreciate your input. If you have any other concerns or need assistance in the future, please don't hesitate to reach out. We're here to help. Thank you for choosing GE Appliances! -Kacie@GEAppliances
Saduser Posted
While the concept of this machine is intriguing, it has not been a reliable laundry appliance for us. We are constantly maintaining it, and yet have had 4 service calls in less than 20 months of owning it. The water pump had to be replaced, the drying mechanism was also replaced, and their was a lint issue which caused them to come out another time and completely tear the machine apart to properly fix it ( it takes 2 service techs to do it). Now our motor needs replaced, along with some other components. Very disappointing. We are scrapping it altogether and currently reading reviews for reliable laundry appliances to replace it.
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Thank you for sharing your experience using our Profile Combo. We are sorry to hear about the issues you've had with the unit. If you still have the Profile Combo, we encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers, service history and a copy of your review so we can research your situation. -Vikki@GEAppliances
SleeptightP Posted
Loving my new combo, I don't have to worry about running home while out and about to switch over my laundry. It lets me know when the when the liquids are running low.
Wiki21 Posted
We really love this washer dryer combo. Its quiet saves space and doesnt need to be vented. There is a bit of a learning curve to use but once you learn its a breeze.
CourtneyG Posted
This thing makes my life so easy. It uses less detergent which saves some $ and it’s so nice to be able to start it while I’m at work to make sure my laundry is ready by the time I get home. While at times it sounds like a jet engine taking off, it’s overall quieter than my old gas stacked washer and dryer. It was so easy to install and the sensor dry is pretty spot on. Not to mention, I never thought I’d be so taken aback by how beautiful a laundry machine looks!
Kaykay Posted
We love the product! Only downside to it is doing heavy loads/ or really bulky bedding it doesn’t always get it dry on the first go. Have to run just the dryer side twice. Otherwise it works great! We love it. Takes up less space in our house and don’t have to worry about moving stuff over to the dryer. Low on electricity cost too.
Aria Posted
It can be a very nice washer but i feel like its not there yet. Everytime i open it to take clothes out it drops water from where the spout is. Also it takes forever to dry and if i add one too many clothes it takes several drying cycles to dry. For the cost i dont think its worth it
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Jade Green
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We'd like to offer some tips that can help with the drying performance you are noticing. We first recommend checking to make sure that your combo is connected to your network and that any available updates have been downloaded from the SmartHQ app. These software updates can optimize your combo's performance and address any potential drying issues. We also recommend checking to make sure the drain hose isn't kinked or clogged, make sure nothing is pressing against the drain hose or pinching it. You can view additional troubleshooting by checking our article titled "GE Profile™ UltraFast Combo Washer/Dryer - Clothes Not Dry When Drying Cycle is Complete" on our GE Appliances website. For the drips of water, check the leveling of your combo, making sure it is level front to rear and not leaning more forward, where gravity keeps water in the p-trap and hoses of the dispenser area, right above the door opening. The water is there to prevent air flow from going up the p-trap hose during the dry cycle.
PatienceD Posted
Amazing! We have 14 people that live in our house and this has been so much better because we don’t have to worry about forgetting to put the clothes into the dryer. I will say if you’re gonna cram it full of clothes, expect a longer drying time, and I did read reviews to see that sometimes when the dryer is done, the clothes, feel wet but if you pull them out and shake them they’re actually not wet, I love the automatic detergent dispenser. I will definitely be looking for another one on a special deal.
Judson Posted
I bought this unit hoping to save some space while sacrificing a little bit of convenience. Boy was I wrong! This beast was a surprising miracle device that has tech that will change laundry day forever. Yeah, it takes 2 hours per load, but i'm not stuck at the house for 2 hours to switch machines. I can wash and dry a load and NOT be stuck waiting to swap machines. Thats a HUGE window that allows me to head out and get lunch, shop, etc. When I get back it's washed, dried and ready for round 2 (or 3). A side note, do NOT try and save a buck and install it yourself, this thing is HEAVY.
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Hi - Thank you for taking the time to share your first-hand experience with your Profile UltraFast Combo. We are delighted to hear that you are pleased with its performance and features. We do recognize how important your time is and love that you're able to spend it doing what you want to do. Please let us know if you have any questions or concerns as we are always happy to help. Kind regards - Vikki@GEAppliances
Joc830 Posted
Bought this for my small apartment and I’ve never felt more happier to do my laundry than now. I can put my clothes in before work and come back and everything is nice a dry. At most it take 3 hours to wash and dry, but that’s still half the time than when I had another washer dryer combo. And the auto softener/detergent dispensers are the best features, just load up the liquids and it uses the proper amount every single time. There’s a lot I can go on about, the app feature, the easy maintenance, electric efficiency, etc… This may seem a bit pricey but for what it’s worth, it’s a life changer.
DeiaundraJ Posted
The item was ok. Too much maintenance and care to keep from having a mildew smell. Dry time takes forever and still have to restart it. Used item . Returned due to smell
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We are sorry to hear that you returned your Ultrafast Combo due to the smell. There are a number of possible causes for this, such as a new machine odor, detergent issues, or lint in the drain pump. You can refer to the following article for more information here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=000064486
Your comments regarding the unit are important to us. We will be sure to share this feedback with our team.
EmilyM Posted
I was, as I always am, skeptical of new technology. However, I am pleasantly surprised with this machine so far. I've run about 30 loads and cant find a con, only pros. I was worried because I dont dry all my clothes, no problem, there is a wash only option as well as a dry only option. I also love throwing the clothes in the machine every-night for the family and not having to remember to move it to the dryer. Just one button and the clothes are dry. Love doing this at night and waking up to clean dry clothes. Since you dont need a dryer vent (magical)-you can place it anywhere. Even in your walk in closet (dream come true). I also am impressed with how much detergent and softener this machine can hold. No more messy bottles. And since it uses just the right amount- I am saving money on detergent. No More Waste. I was also skeptical about the microban ring around the front load as my old one use to get moldy dirty and mildewish. But since this dries too- the microban ring stays dry and mold free. It does collect some lint every 12 washes or so but its super easy to remove now. Really awesome invention. I'm glad I bought it and wont be going back to buying separate washer and dryers ever again. Also, I was not paid for this review. This is just my personal experience after buying this at the suggestion of my best buy salesman. We are a house of 4 humans, a service dog and a cat and its working great for us.
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Wow, we sincerely thank you for your stellar review! It is wonderful to hear that our revolutionary Ultrafast Combo is making such an impact in your home and that it helps your family wake up to clean, dry clothes. Thanks for choosing GE Appliances for your home and feel free to reach out anytime if there is anything we can assist with. Have an amazing day! Lauren@GEA
Yuman Posted
Needed extra space in laundry room. I was looking at the GE all in one for some time. I finally committed. I really got it for the space but man this machine exceeded expectations. Laundry comes out dry as long as you clean the lint filter after every wash. Clothes come out smelling clean and soft. Its quieter than our last washer and dryer. Again no issues so far I would recommend.
JustinM Posted
Absolutely amazing so easy and customizable! Very easy to maintain! I’ve had mine for 2 years!
Simm Posted
Having a child and busy lives, this makes laundry so simple.. no having to dispense detergent and no more forgetting clothes in the washer. We were able to put it in a closet with a simple outlet and water/drain hookups, no venting needed, no 220v (which would have required $400 of cable alone, not including labor)
LISAC Posted
This is the best combo yet…I love the fact that I don’t have to switch the laundry from one machine to another. I can even operate it from the app…even when I’m away from home…
JeremyW Posted
Pros: -No laundry switching (really the best feature) -Auto soap/softener dispenser (you don't have to mess w soap for a month -Phone/watch app will alert you when the load is done so clothes don't sit and get wrinkled (very nice feature) - Takes up less space than two units - Uses 110v instead of 22v (energy efficient) - Does not require dryer venting Cons - Definitely louder than my previous washer/dryer set - Because it doesn't vent outside the room it is in will be warmer than if it were a typical dryer. I live in Florida so this is a factor (not a deal brreaker)
BevTX Posted
I wanted to love this machine and it has many pluses but ultimately I returned it after 2 months simply bc of the length of time it took per load. I loved how little soap it used and how clean everything came out. Loved the size load I could run with room to spare. 3 sets of queen sheets no problem. However, one load took an average of 3 hours to wash & dry and if clothes had any polyester in them they were far from dry. The concept is awesome and I loved having the extra room in my laundry room but seeing that I run 3-4 loads a day it wasn’t the best for this household.
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We're sorry to hear that you returned your Combo. We appreciate the valuable feedback, that we'll be sure to pass along to our design team. We hope you allow us to work hard to earn your trust again in the future.
Britt Posted
Amazing machine. I will not go back to the standard individual washer and dryer. This is perfect for condos or laundry spaces that require stack or compact machines. Perfect for any house also. It washes clothes clean and dryers amazing without cooking your clothes like conventional dryers. The heat pump system works. I love that it's ventless and runs on a 120v outlet. The app works great and keeps you informed of the status. We love this machine.
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Hey there - Thank you for taking the time to share your positive experience with the GE Profile UltraFast Washer/Dryer Combo. We are delighted to hear that you are satisfied with its performance and features, and your feedback is greatly appreciated. We're thrilled that the machine has been such a valuable addition to your laundry routine. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing GE Appliances, and we look forward to continuing to meet your appliance needs. -Kacie@GEAppliances
Joel Posted
Amazing product. The power cord uses a normal outlet and as long as you have a hookup for hot and cold water and a drain, you could hook it up in any riom in the house. Its very quiet, notifies you by phone when your load is finished if you need to leave it unattended, smart dispenses fabric softener and detergent as needed so you all you have to do is load the clothes, hit start and forget it till youre ready to pull them out.