Customer Ratings & Reviews

The combo unit is a nice idea and gets clothes clean, however the drying options include damp and wrinkled, or dry and wrinkled. Sometimes (2/10) I will actually get clothes that are dry enough and don’t have wrinkles. I’ve tried small, medium and large loads as well as keeping heavier fabrics in separate loads away from lighter fabrics. It’s a craps shoot that end up nullifying any time benefit from having to move a load over traditionally. The unit also randomly leaked all over my laundry room on more than one occasion. I check the lines, drain pipe, filter, etc and nothing is clogged. Then is works normally (which results in wrinkled clothes). I would suggest waiting until there is competition and the combo unit market has matured a bit before purchasing. I’d return it and buy a nicer separate set, however I’m unfortunately past the time period (it’s only been 3.5 months) even as a Best Buy TotalTech member. The capacity and dry time ratings would be great if a) you didn’t have to run smaller loads in an effort to get past the wrinkled results and b) you didn’t have to run the dewrinkle program multiple times to get the wrinkles out, if it works at all (yes, I’ve stood next to machine waiting for it to end so I could get the clothes within seconds of the cycle end). Bottom line: you’ll spend more time running multiple dewrinkle cycles and/or ironing/steaming your clothes on top of the longer cycle times the product has. Save your money and buy a classic set.

I am on my second machine. I purchased my first in October 2024. It stopped working in August 2025. At that time, it was perpetually stuck in load sensing instead of drying so the clothes would all get washed, but the water wouldn’t get spun out, and it would not dry. But worse than that load sensing will run as long as you let it. So do not do a load of laundry before bed or before you go to work because you will come home in the machine will have been running all day. It’s really helpful in the app that they tell you how many kilowatt hours you’re using in a day just puts the knife right to the heart of how useless this machine is and how it actually cost you money. That coupled with the laundromat expense is phenomenal. October 2025 GE replaced it with a new machine same model. I’ve had the machine eight weeks. It’s doing the exact same thing. GE doesn’t look at it as a continuation of the first problem they look at it as a new problem. So they’re insisting on going through the hassle of trying to find a technician in my area who will come fix it… guess what nobody will come fix it. It weighs 318 pounds and requires two people to move it so technicians will not work on this machine because it takes two of them for one job and they’re not gonna get paid for two technicians on one job.

I recently purchased the GE washer dryer combo, and I couldn't be happier with my decision! it saves space in my laundry room, but it also delivers exceptional cleaning and drying results. The energy efficiency is a huge plus, helping me save on utility bills without compromising on performance. Overall, I highly recommend this combo for anyone looking for convenience, efficiency, and top-notch laundry results. I gave it only four stars because it is louder than I thought it would be.

Absolutely amazing- I did a lot of research and video watching before my purchase and felt well informed. It was truly a great purchase for me and my family- to avoid having to wait up to switch the laundry at night and to start a load before work and come home to it dry is worth every penny.

This works perfectly for my husband and I. It is very convenient not to have to change over loads and we are saving on detergent with the auto dispense option. Drying does take a little longer than a typical vented unit, but it still uses less energy!

I am more than pleased! Besutiful, efficent appliance. This machine does it sll. My clothing comes out perfect. It even has a dewrinkle mode. Very quiet and it is good looking. Love the led lights on the panel.

My wife and I are super happy with this purchase. Space saving high-efficient and super easy to install for the do-it-yourself type like me, and easy to use and pair with your smart phone. Check the User manual (before) for unboxing. I did not and I regret it. Still got it done with ease, mind you this unit is very heavy, 350 lbs.

I have this combo for over a year now and it's amazing,i no longer have to worry about switching the laundry from the washer to the dryer. It completes the cycle in around 2 hours and the dries clothes well,never going back.

Has done a great job for us. If you overload it does struggle to dry but if loaded correctly no problem.

I like better efficiency . Don't need to warring for dryer about the clothes.

Aweome and convenient because of the no vent requirement. Laundry room is a smaller area and it saves alot of dpace only having one machine instead of two. The only downside is when drying towels or blankets it takes a while and easy to overload it to where have to do multiple srying cycles.

This is the best investment ive made. Love it you can put in load and set and its done by and waiting in the morning or whenever you are ready. Ive washed 12 loads so far. It does take little getting use to when load is done you open the door the clothes feel like they are slightly damp but they are not. When you give a quick shake they are fine. This has to do with heat pump drying. Even though i have a dryer vent i love that fact i dont have to vent this unit. The laundry room doesnt get as hot. Also these units produce less lent.

I love it! Super efficient and easy to use. Saves a lot of space in my laundry room and it makes keeping up with the laundry so much easier!

Magical! I've only had this a month but so far it works great, major time saver not switching loads and I like the fact it doesn't over dry baby clothes that shrink easily. Make sure upon delivery though the folks remove shipping bolts on back. It was shaking violently until we called for service and here it was shipping bolts still attached, Ran perfect after that. No need to vent either - which was a huge bonus for us and not needing 220 electric plug. Will be buying another for daughter's condo!

This machine does everything and it does it well. A huge plus is the auto feeder for detergent and softener. If you install the app, you have first hand knowledge of where your laundry is in it's cycle.

It does a good job washing and has some great features. The drying isn't the best, the majority of the cloths are dry but I'm finding that the cotton t-shirts are pretty damp still. Also, if you didn't buy the pedestal its not easy to clean the pump clean out. To start out, I had set up for delivery for specific day and was off work for the delivery which was suppose to be between (I think) 1 to 5. I ended up getting a call at 12 that they wouldn't be there and re-scheduled me for almost 2 weeks later. I had already taken my old washer and dryer out and I no longer had them. When I went to the store to find out what was going on, the manager told the associate that they fly their guys in (from out of town) that do the set up, and they did not fly in that day.... HMMM, interesting because the guys that set it up (below about setting up) were from town... so I was lied to. ( NOT HAPPY ON BEING LIED TO!!) So now, I had to take another day off work, and take my cloths elsewhere to wash/dry them. I had it delivered and paid for set up, however I would give the Best Buy delivery guys a MINUS -10 !! Best Buy contracts out there delivery and apparently they don't train them and let anybody just do it. First, taking it out of the box they tilted it back on the back side, and it is suppose to be tilted to the side to get the bottom of the box off (hopefully I don't have issues later on because of this). 2nd, they brought it in, and didn't hook it up right. Nothing was done correct and I ended up fixing their mess up. Just one example is they shoved water drain hose all the way down, didn't un-hook it from the back of the machine completely. They left the metal brackets that were on the back for packing on and were to be taken off. This is just a couple examples.

This product has been the best investment of our lives, being able tk just toss in a load of laundry before bed and we have a fresh load when we wake up and not have to toss it from the washer to the dryer is a blessing

This fit perfectly in our laundry area. Leaving space for additional storage was the plan. It has a balancing issue with us being in a mobile home set up like a pier and beam structure. When the Spin Cycles we going, the home vibrated a lot... If we were on a concrete slab, this probably would not have been an issue. We really like this otherwise.

No complaints, this thing runs great and it is so convenient. Only had for about a month so jury still out on longevity. Also, make sure to read the manual....you do learn alot. It is very heavy so make sure when you place this thing, its in its final position.

So far, so good. Love that it takes up less space and does a good job of washing and drying. The clothes might seem slightly damp when you remove after dry cycle, but that goes away quickly. You may get water hammering in your pipes (we did), as happens with a lot of newer appliances with solenoid valves. If so, you will need to install devices called "hammer arresters".