Customer Ratings & Reviews
- Model:
- 12723
- SKU:
- 2622015
to a friend
Customers are saying
Customers are pleased with the Smart Lighting Control In-Wall Add-On Switch, highlighting its ease of use and compatibility with smart home devices and various GE smart switch models. However, some customers found the wiring to be a challenge, particularly the requirement for a neutral wire and the difficulty in figuring out the wiring for a 3-way switch setup.
This summary was generated by AI based on customer reviews.
4 Way Switch Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two of these to work with another GE smart dimmer switch to have a 3 switch setup in our basement. The two add-on switches can even dim the lights when paired with a dimmer.
I would recommend this to a friendAdd on
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are "add on" switches. Keep that in mind when purchasing.
I would recommend this to a friendGood Product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product did not suit my needs. so i returned this back.
I would recommend this to a friendPerfect add on for 2 way switch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice brand and works perfect with the GE smart siwtch
I would recommend this to a frienddid not work with my Echo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It did not work with my Echo. i had it installed by an electrician, but it would not work.
No, I would not recommend this to a friendBrand response from Tech Support
Posted .Hi Smarple, thank you for reaching out to us regarding our GE Smart Lighting Control In-Wall Add-On Switch. We are very sorry to hear about your recent unsatisfactory experience. Our mission is to provide complete customer satisfaction and quality products that deliver the expected performance. We would love to work with you directly to resolve the issue, so you can enjoy our products to their full potential.
Unfortunately it appears that an add-on switch was installed instead of the primary. As described in our product listing, this product requires a GE In-Wall Smart Switch for 3 and 4 way installations. This is because this unit does not have a wireless radio and cannot work by itself. The Smart Switch will allow you to wirelessly control and schedule lights and other devices with your Amazon Echo along with a hub like SmartThings, Wink, or Iris, to name a few. As the manufacturer, it is our goal to provide the customer with optimal satisfaction so our viewers reflect the best feedback possible in our Support Team and the product itself and alleviate misinformation. Once you determine that the issue is not with our product, we would appreciate your feedback and update at that time.
If you have any other questions, please contact our Support Team at 1-800-654-8483, press option 2 and provide them with your personal ticket number 277590. You can also email us at [email protected] and include your personal ticket number in the subject line
- Pros mentioned:Compatibility
Easy installation and set-up with longevity
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've installed a bunch of these across our house as a replacement for 3-way switches, and they work incredibly well. It requires you to have a hub (I've used SmartThings) for the initial switch. But this has worked great as the power used is low compared with units that don't need a hub, and all the units have lasted over a year with no issue. In comparison, our Leviton with add-on runs warm/hot and needs to be re-added to our network every month or two. The thing that is mentioned is the need for a neutral line. They definitely need this is a neutral line. I tried using the ground, but it didn't work. In one installation, I needed to run a separate neutral when the box didn't have one. Once that was done though it's easy. All you need on this box is the red traveler, ground, and the neutral line. The load and other traveler (if they're in the box) get connected to each-other to power the circuit. I couldn't be happier with this unit.
I would recommend this to a friend - Pros mentioned:Ease of use
Great switch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great little add on switch to go with the master switch. The set up is easy if you have a neutral wire already in your wall where you are wiring the switch. I have had some little issue using with the google home where they don't talk to each other. But I think that more on google switch. All in all its what you need if you have the master switch and a 3 or 4 pole connection.
I would recommend this to a friend - Pros mentioned:Compatibility
Great switch, but PAY ATTENTION!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Several of the reviews for this switch are not for the add-on, but for the full smart switch. THIS IS THE ADD-ON SWITCH! It has no smart capabilities itself, but it allows you to use a smart Z-wave or Zigbee GE switch in a 3-way switching environment. With that clarification out of the way, the add-on switch does exactly what you'd want it to do. The install is easy, and the switch is compatible with both the Z-Wave and Zigbee models of GE's smart switches (On/Off, Dimmer and Fan Control). Unlike the full models, the add-on only features terminals for the Neutral, Traveler and Ground wires. The rocker paddle stays in a neutral position, and hitting the top or bottom of the paddle toggles the connected smart outlet to perform as programmed.
I would recommend this to a friend Doesn't work with Xfinity
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While the single in-wall switch and dimmers work fine with Comcast Xfinity the add-ons don't. I have a single dimmer installed and it works fine. I tried another light with 3-way switches and I got them wired fine and working manually and the touchscreen sees it but when it starts paring it comes up with an "Unsupported device" message.
I would recommend this to a friend
