Customer Ratings & Reviews

I would think twice about buying this microwave. I went for it because of the GE brand and price. It is six months old and now starts running when you open the door. It is still under the 12 month GE warrantee and they are sending someone out it 4 days to look at it. They said they would either replace it or fix it, we'll see. If I had to guess they will fix it and then the problem will resurface after the warrantee expires. :(

Sad that we purchased 14 mos ago but just got around to installing 6mos ago and it has died. But since it is now out of manufacturer warranty, all costs are out of pocket. Avoid this brand, it is defective. The heating tube is out, the table turns and all other functions work but it won't heat your food items.

Great little micro. installs easy. very quite. has plenty of cooking options .

Looks great in my kitchen, easy to use...still learning all the shortcuts.

This purchase was a surprise for my wife and she loves it. The microwave is very simple to use, even my eight year old can cook anything he wants to in it. The unit is lightweight and easy to install. It is large enough that it will of course require 2 people to install. We are very happy with the purchase.

This is a very good unit for the price point. I would recommend having it professionally installed.

This microwave heats really well. However, the motor is so incredibly loud even when the vent is turned off. The microwave vibrates the entire time it is in use, but it is really bad when it first starts up. I never use the vent as it sounds like a 747 is landing in my kitchen. Not a good choice in microwaves. Spend a few extra dollars and get a better model.

Product heated only internittently starting on the 2nd day. Service was scheduled for one week later. One week later service verified it didn't work, but didn't have part so he rescheduled for the next week. Part never arrived so they canceled me amd stated to call them when the part finally arrived. Hopefully it's not too late to return it to Best buy for full refund.

The microwave looks great in our kitchen and cooks the food well so my complaints are minor. However, we were unable to test the microwave out first and are surprised by how noisy it really is. Also, I like to press the +30 sec button and with this microwave you can not press it right away you have to wait a short time before you can add the 30 seconds.

Good product for the money. Easy to install. Completed installation in one and a half hours.

We purchased this microwave as a replacement to one that we had for many years. It cooks evenly, matches our white appliances wonderfully and was easy to hook up. We are very happy with the price we paid and the outcome of our purchase :).

This has been such a wonderful microwave. The microwave that was over our stove went out, and we replaced it with this GE/Stainless, and it was the best choice for our entire family! It has many great features that you would normally only get from a higher end model. Great product at an even Greater price!

We have had this microwave for 2.5 years. Came home today and the key pad has shorted out and needs service. Parts and $69.99 visit alone is more than the unit and this is before we pay labor. My father worked for GE for 37 years and we have been loyal to the brand. No More! I will take my chances on another brand.

Excellent price, easy to install and operate. Looks great - love it!

The install was a little more difficult since we had to drill through a tile backsplash. Besides that factor installation was a breeze. Every aspect works fine but the exhaust fan is a little on the loud side. We are hoping that it will go down with some use...

This product has been broken since we took it out of the box and plugged it in. The internal fan turned on when we plugged it in for the first time and never turns off so I have to keep it unplugged except when it needs to be used. The turntable was also broken when it arrived. We have had GE Service out here twice to fix it and it still doesn't work properly after replacing the motherboard. My last microwave lasted 12 years and was only replaced so it would match my new range and dishwasher. Now I miss my old one all the time. DO NOT BUY THIS PIECE OF JUNK!!!

looks great, but performance is below par. too noisy, it takes a while to heat up a cup of water........

Only 1 year warranty. Manufacturer offered no assistance in repair or replace and not cost effective to repair. Sad that manufacturers are not required to provide better warranties for their products. Spent about $250 for it 2 years ago, now faced with spending another $250-$300. It won't be a GE product in any form!

A $400 microwave should last more then a year. The unit blew my circuit breaker. After I reset the breaker the unit would not turn on. This unit was used to reheat on rare ocassions. I probably got 24 hours of use out of it and now GE wants to charge $100 to have some one come out and look at it.

After 13 months, right outside of the 12 month warranty the keypad quit working, rendering the microwave competely useless. GE's solution was to call a repairman to fix the keypad. The keypad costs as much as the microwave, none of it was worth the money. It is now a dry storage box.