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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 199 reviews

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85%
would recommend
to a friend

Customers are saying

Customers appreciate the sound quality and the generally excellent condition of the Geek Squad Certified Refurbished Beats Solo 2 On-Ear Headphones. Many also find them comfortable and praise the price. However, some customers experienced issues with functionality and noted that the headphones were not wireless as expected. A few reported problems with one side of the headphones not working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 199 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    THE headphones every teen wants

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You should have seen the look on my teen's face when he got these for his birthday! And the look on his sister's and cousin's face of envy. They took turns and the beats were a hit!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really LOVED my Beats headphones. I had always wanted a pair but never had the guts to purchase them. These were an open box and I used reward points so it worked out great ;) The rose color is super cute! The only issue I have is that it can be a bit tight on my ears when my hair is up a certain way. Besides that, I am so happy I made this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter, but I personally compared them to others that I own and I think this headphones have a better sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and notice cancellation. Nice color for headphones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones nice color plays perfectly bass is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love Em.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these as an open box item. They work great. I took them on the plan and I couldn't hear any of the background noise.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Great Open box value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product arrived in as new condition and works perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Pretty color. Great price. No hassle.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My daughter loves these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my daughter because she was always losing her earbuds. She absolutely loves them. She says the sound is so great and they're very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love my beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have the best sound, and they are great for watching movies on the iPad! They were purchased as open box. But they were in brand new condition!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had Bose headphones in the past which repeatedly broke after a matter of a couple of months. The sound quality was good but not near as good as this pair!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    What a deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved a few bucks when I bought the open box headphones. They arrived in great shape. My daughter loves them. Great sound and overall quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed with the sound quality of these headphones. It is the best quality that I've ever experienced in a set of headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Perfect Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this open box item for our teen daughter. They were in perfect conditions (no sratches) worked perfectly, and for an awesome price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were Brand New not like new. The only thing missing was the plastic wrap. The sound and clarity of the highs and bass are amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    very comfortable great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent condition for being a open box item would defenetly would recommend shoping and getting that great open box item dicount

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    They are awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound on these headphones are awesome I really like them they are Very Nice I use them when I go workout And they look great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeded expectations all around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been looking for a decent deal on Beats for my son for awhile, finally found one in this open box offering from Best Buy. I was a little skeptical but decided to give it a go based on reviews from other users. The headphones exceeded my expectations, they were like brand new and fully functional upon testing. They came in the original box (description states they may not), and professionally packaged. Id definitely recommend Best Buy open box transactions to others looking to cut costs.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My husband loves them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband would use my sons mxrs while he mowed the yard, now he has his own! Great sound quality, good price!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of best buys deal of the day and I got these headphones for $100 off. Headphones work great

    I would recommend this to a friend
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