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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.3 out of 5 stars with 54 reviews

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81%
would recommend
to a friend

Customers are saying

Customers are satisfied with the quality, functionality, and vibrant colors of these refurbished Joy-Con controllers. Many appreciate the wireless functionality and that the controllers arrived in excellent condition, working as well as new. A few customers experienced issues with the left joystick, and some reported difficulty keeping the controllers attached to the Switch. Overall, the positive feedback on performance and appearance outweighs the reported issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-5 of 5 reviews
  • Rated 3 out of 5 stars

    Eh.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was happy to see these refurbished controllers and the price to go along with them. Unfourtunalty after one use, the left controller wouldn't charge :( Not wanting to pay for the shipping to return a faulty product I'd bought online I waited till we were going to be close to Best Buy Store. The Return process went smoothly.No customer services issues,I did appreciate that, very much! I was a bit bummed they didn't have any refurbished at the store I ended up using the in-store gift cards the gave us ( for the return) towards new controllers. Don't think I'll go the refurbished route next time. for us, it wasn't worth the extra time.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Joy-con

    Rated 3 out of 5 stars

    Doesn’t work well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left joy stick doesn’t work as I wish. It keeps moving even though is centered.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Some minor issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this item with major broken/abrasive box, but the sticks were fine and usable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Eh

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They keep drifting on their own. I've sent them to Nintendo 3 times.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    One side stopped working and will disconnect

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great quality. One side stopped working and now complicates game play

    No, I would not recommend this to a friend