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Customer Ratings & Reviews

Your price for this item is $699.99

Customer reviews

Rating 4.4 out of 5 stars with 9 reviews

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78%
would recommend
to a friend

Customers are saying

Customers love the Geek Squad Certified Refurbished Motorola Edge 2021 for its great sound quality. Many reviewers mentioned the phone's excellent camera, saying it takes great pictures.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-9 of 9 reviews
  • Pros mentioned:
    Expandable storage, Good volume

    Rated 5 out of 5 stars

    Great phone for great price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is great. Came in good condition, but missing the box. It is snappy and most importantly, has tons of storage.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi TwoOhFive, We are so thankful that you gave us a positive rating, and we're happy that you're satisfied with your purchase. This phone has all you need for the price and great specifications. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en -Belle MotorolaMobility

  • Pros mentioned:
    Long battery life
    Cons mentioned:
    Slow charging

    Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good phone. Battery life lasts a long time but takes a while to charge

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We are delighted to receive your positive feedback, Bethany. It brings us great joy to know that the phone is functioning as expected and that you are satisfied with your purchase. Please do not hesitate to reach out to us if you ever require any assistance. You can also visit our official community page at https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en -Belle MotorolaMobility

  • Pros mentioned:
    Good volume

    Rated 5 out of 5 stars

    Motorola

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone, good volume excellent camera for taking pictures

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your wonderful feedback, HowardD. We're thrilled to hear that you're enjoying the excellent volume and camera capabilities of your Motorola phone. It's great to know that it's meeting your expectations for capturing memorable moments. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Motorola

    Rated 5 out of 5 stars

    Beautiful Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know what to say but Motorola is the best and will always be Motorola guy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice little phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price. Super easy to use. Has good coverage as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone for girlfriend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She really likes the speed and responsiveness of the phone.

    I would recommend this to a friend
  • Cons mentioned:
    5g connectivity, Customer service

    Rated 3 out of 5 stars

    Motorola no post support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved same phone diff spec but latest update bricked 5G to LTE. Been a Motorola loyalist back to well before Lenovo. Anyhow what's up with ignoring a patch? For price points Moto good Android. Bad update and support so buyer beware of that reality. Poor to no service. The answer they gave was just factory reset. Seriously it's a joke. Still not a bad phone. Send a new update and unbrick 5G you monitor these forums more than your own feedback inbox. Thai was your co flagship phone and you just ignore us. No way I'm forling iPhone money for a moto if you don't do better. Yes bought the edge at Best Buy...this is Motorola not a best buy issue. BB is great.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, Techeater. It is something we'd like to know more about and get things right, as we stand by our product. Kindly write us an email at [email protected] and tell us more about what happened. We will surely help you there. -Belle MotorolaMobility

  • Cons mentioned:
    Screen size

    Rated 3 out of 5 stars

    Not 6.8 inch screen kind of let down

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hoping it was the 6.8 inch screen it was claiming but it's like 6.5

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Randy, Thanks for bringing this to our attention and we're sorry for the inconvenience. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at [email protected]. We'll be there to help. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola edge 2021

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and soo much more!! Nice large and clear display and super fast!!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MotorolaEdge2021, Thanks for the awesome review and for being our valued customer. We’re so grateful for the trust you’ve placed in us. If you're interested, we'd like to hear your story and share it with other Edge (2021) users here: https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en. -Rizza MotorolaMobility

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