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Customer Ratings & Reviews

Your price for this item is $139.99
The comparable value price is $299.99

Customer reviews

Rating 3.9 out of 5 stars with 131 reviews

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Rating by feature

  • Performance

    Rating 4.1 out of 5 stars

  • Storage Capacity

    Rating 4.2 out of 5 stars

  • Controller

    Rating 4.2 out of 5 stars

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Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers recognize the Geek Squad Certified Refurbished PlayStation 4 (500GB) for its overall performance, condition, and price. Many customers have reported that the system operates as intended and is in great condition. However, some customers have reported issues with the controller.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 131 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    PS4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well purchase item for the price, I recommend purchasing

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Refurbished but Not fully operative

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does good with online, but makes a loud noise when trying to run a disk, and says there is an issue. Which is a shame.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Refurbished merch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and saved 200 dollars on this purchase

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unknown if I will get my PlayStation.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot give review as I have not received the product yet and federal express told me they will not give any updates if they will ever ship the product to me. It’s been a few weeks now with no one to talk to at all.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well was refurbished but looks brand new functions properly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we had to return the item 3 times, but on the 3rd try, it came right, and works great.. customer service were exceptional in all my concerns and made everything right.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Look close at controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller had port issues which forced me to buy a new one…

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my brother and he loves it, has been playing non stop! And it was a great price definitely recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Refurbished PS4 Arrived Defective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a refurbished PS4 but the disc drive was defective and wouldn’t take in discs. The packaging was weak and I was surprised this unit was marked as refurbished. I had to return it after waiting a long time for delivery. Quality control needs improvement.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it if you want disc games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work. Couldn’t reliably read discs. Disappointed. Go for new when you can.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    ps4

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazingggg!!! Works perfectly and brought everything that was needed to connect it to the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kids love it their Christmas present!! They play everyday ALOT during the holidays. Thank you for the awesome price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system came packaged safe, secure and at the right price. My daughter loved it as a Christmas gift and has been playing it a lot since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the item purchase from yall..it was storage and received safely..even received the item early..i will always shop with best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was usef before but it was a very good price plus checked over by the squad my daughter lives it so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality snd sounds amazing I really love this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy playing PlayStation 4 we'll come back and get the five thank you for everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this system for my grandson he loves it the Ps4 works great and had very little scratches.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works just fine. I. Can finally play my favorite games.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Freezes

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezes… not worth the price.. could be better for the price

    No, I would not recommend this to a friend
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