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Customer Ratings & Reviews

Your price for this item is $139.99
The comparable value price is $299.99

Customer reviews

Rating 3.9 out of 5 stars with 121 reviews

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Rating by feature

  • Performance

    Rating 4.1 out of 5 stars

  • Storage Capacity

    Rating 4.2 out of 5 stars

  • Controller

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

71%would recommend to a friend

Customers are saying

Customers recognize the Geek Squad Certified Refurbished PlayStation 4 (500GB) for its overall performance, condition, and price. Many customers have reported that the system operates as intended and is in great condition. However, some customers have reported issues with the controller.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 121 reviews
  • Rated 1 out of 5 stars

    Refurbished

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console won’t even turn on anymore. I’ve tried everything

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came without cable connector.box was damaged.i return it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the PlayStation and the PlayStation was dirty it was not good that's why I returned it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ps4

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came wtih alot of scratches and also broken very bad product

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift and turned out to be a good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, works great. The controller that came with it has a button that sticks but I ordered another controller and this time I opted for the insurance repair or replacement plan. I definitely recommend the insurance plan.

    I would recommend this to a friend
  • Cons mentioned:
    Controller

    Rated 1 out of 5 stars

    Stupid

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They gave me a crusty controller and the PlayStation didnt even work. Don’t recommend buying this, its not worth 160 dollars

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality everything works very well especially for a preowned product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    XMAS GIFT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    KIDS ARE VERY PLEASED WITH IT PLAY IT ALL DAY THANK YOU

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good and runs wonderful and nothing messing up

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation 4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great no issues and happy with purchase !!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pre-owned PlayStation 4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the product. Kids love playing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad shwed me the best experience welcoming me to the store and treated me with da upmost respect and made sure i found what i was there for. Great hospitality geek squad #1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wrong cable inside

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They put a difrent cable instead of the DHMI i had to buy a DHIM cable because the one you guy's give me wasn't the right one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son. Works great, everything is as stated. Will probably upgrade the remote button seems to stick a little.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would not turn on, tried on multiple tvs. Had to return it. I read multiple reviews saying the same thing but I took a shot to order it and ended up not working like everyone said.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    PS4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it thank you so much I love to play it and so do my brothers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so great! I am really impressed by this purchase and things ever since.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Console did not work.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Console did not work. I returned it. Now I see what Geek Squad certification is worth. The return was quick and simple.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was in horrible condition. Missing a cable and had someone’s name written on the top of it. The controller is in worst shape.

    No, I would not recommend this to a friend
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