Customer Ratings & Reviews

I picked this ps5 up at the store due to the other reviews. Now the box storing the ps5 is not the original box however it is protected with hard cardboard forming its shape with ibubble wrap encasing the system. The box did state fragile. I have had this system for 1 month. Not any real notice Cosmetic damage and everything functions as it should. It comes with a 10 day warranty then a 12 month warranty with PlayStation direct

Great product…………………………………………………………………………………………………

Did not come in original box, just the box that it was shipped in. It was in excellent condition and works as it should.

Works great!! A gift for my grandson, he says its better online with extra space it has.

Great Console, this is the first time I get a chance to play with PS5, actually this is my first game console and I love it, Graphics are great and the amout of games available is awsome,

I could barely tell it's refurbished, besides some very slight scuffs/smudges and the fact that it was packaged up in a plain box. Cables seem brand new, everything works.

Very nice and worth for the price, the product is awesome

All good but the controller they gave me wasn’t working

I absolutely love my PS5 game station — the graphics are insane, the gameplay is smooth, and it’s hands down one of the best gaming systems out there. That said… it’s also a total waste of time. Once you turn it on, say goodbye to productivity because you’re not getting anything else done. If you want incredible entertainment (and don’t mind losing track of a few hours), I highly recommend it!

Great product for being used we love it! No problems runs like a brand new item

We bought this refurbished PlayStation 5 for my daughter because it was a great deal for the money. It’s been working great for over a year without a single problem.

Everything seemed to work fine until I tried setting it . The Ethernet jack does not work. Really was looking forward to this

Had all the contents like the PS5, Controller, Charger, stand, and HDMI cord. The problem is they sent one without the disc slot and it is too much of a pain in the aşş to return and wait for another. Was supposed to come with a disc reader according to pictures and description. Carless employees are packaging these. Will not be buying from Best Buy online again

I had a great experience ordering my PS5 from Best Buy. The checkout process was smooth, and I appreciated the clear updates about my order status. Shipping was quick and the console arrived in perfect condition, well-packaged and secure. The staff (if in-store pickup) were helpful and made the process easy. Overall, Best Buy made getting a PS5 stress-free, and I’d definitely recommend them for big tech purchases.

The controller that came with it was a bit to used and sometimes unresponsive but overall grate for its price

Works well doesn’t even look refurbished came with everything I needed.

This Play station 5 is the best I’ve ever seen everything is so good

Good reverb. Everything works as expected. No issues so far.

Great expierence, prepared well and in a timely manner. System works great as does the controller

Excellent machine with sleek design and robust controllers! My 3 dog’s have never been so excited to sit on my lap!