Customer Ratings & Reviews

Did not come in original box, just the box that it was shipped in. It was in excellent condition and works as it should.

Works great!! A gift for my grandson, he says its better online with extra space it has.

Very nice and worth for the price, the product is awesome

I could barely tell it's refurbished, besides some very slight scuffs/smudges and the fact that it was packaged up in a plain box. Cables seem brand new, everything works.

I absolutely love my PS5 game station — the graphics are insane, the gameplay is smooth, and it’s hands down one of the best gaming systems out there. That said… it’s also a total waste of time. Once you turn it on, say goodbye to productivity because you’re not getting anything else done. If you want incredible entertainment (and don’t mind losing track of a few hours), I highly recommend it!

Great product for being used we love it! No problems runs like a brand new item

Everything seemed to work fine until I tried setting it . The Ethernet jack does not work. Really was looking forward to this

Had all the contents like the PS5, Controller, Charger, stand, and HDMI cord. The problem is they sent one without the disc slot and it is too much of a pain in the aşş to return and wait for another. Was supposed to come with a disc reader according to pictures and description. Carless employees are packaging these. Will not be buying from Best Buy online again

I had a great experience ordering my PS5 from Best Buy. The checkout process was smooth, and I appreciated the clear updates about my order status. Shipping was quick and the console arrived in perfect condition, well-packaged and secure. The staff (if in-store pickup) were helpful and made the process easy. Overall, Best Buy made getting a PS5 stress-free, and I’d definitely recommend them for big tech purchases.

Received a spiderman playstation but was not told it would be that model and the controller is broken

Excellent machine with sleek design and robust controllers! My 3 dog’s have never been so excited to sit on my lap!

Good reverb. Everything works as expected. No issues so far.

The controller that came with it was a bit to used and sometimes unresponsive but overall grate for its price

Great expierence, prepared well and in a timely manner. System works great as does the controller

Great buy other then how it came in a plain box, other then that it works great!

I actually am pleasantly surprised that this came with a controller, charger and HDMI cable! And it loaded up like it was fresh out the box! I know that sounds silly to say it’s perfect but it literally was.. it scratched my TLOU 2 gaming itch

Works perfectly and everything was intact i recommend

Really great product. The quality and picture are amazing.

Great condition, had no issues especially with it being geek squad certified

It showed up a little beat up with some tabs on the covers broken, but it works great and does everything it's supposed to