The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-29 of 29 reviews
Rated 5 out of 5 stars
Nintendo Switch
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great fun for everyone! Truly a great console couldn't ask for better!
I would recommend this to a friend
Rated 5 out of 5 stars
Pound for pound best deal
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing quality and just like new. The item is clean and the screen is perfect!
I would recommend this to a friend
Rated 5 out of 5 stars
Nintendo switch OLED
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Refurbished but works like it’s brand new! My 7 year old loved it for his birthday
I would recommend this to a friend
Rated 5 out of 5 stars
Great buy
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product. Games play with ease using this one
I would recommend this to a friend
Rated 5 out of 5 stars
Great refurbished purchase!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent refurbished condition, with original box
I would recommend this to a friend
Rated 5 out of 5 stars
Nintendo switch
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This reviewer received promo considerations or sweepstakes entry for writing a review.
For being a open box it is in great condition. I won't really recommend it. I am very happy it
I would recommend this to a friend
Rated 3 out of 5 stars
Great condition except charger
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Got a certified one but the charger does not work other then that the console was in great condition atleast
I would recommend this to a friend
Rated 1 out of 5 stars
Poor customer service communication
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I would give less than 1 if it was an option. The item arrived was dirty, I contacted customer support who asked if I wanted to keep it at a discount or receive a new one. I asked what cost a new one would be and was told no additional charge. It was to be sent to the local Best Buy for me to go to customer service to pick up. I called to verify it was there to be picked up and was told there was an issue , it arrived damaged. Later found out that was untrue, I had been given the wrong information and that Best Buy could not/would not honor it. Talked with manager. Long story short, returned the item. Got my money back and am very disappointed with the disconnect of online communication verses in store communication regarding customer service. I wasted much time on this and had to ask for an apology.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Irritated to say the least
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Tried to purchase two Geek Squad certified nintendo switches for my granddaughters, which online said they were in stock.. that was back in September, i did pick one up because i was told the other was gonna be a little late.. here it is the middle of October and SEVERAL phone calls to customer service giving me different stories of when and where the missing switch was.. today is October the 14th, 2025 and I was told today that there is no switches in this country to fulfill my order... this is not a very good look for Best Buy, which having the word "Best " in your name is very questionable.. I've always been happy with this store, but what is going on now seems to be a bad joke