Customer Ratings & Reviews

No more to add. Completely satisfied, what more can I add. The rep was thorough in his explnations and presentation fo the product.

I had a problem awhile back with my computer & the lady was very nice & solved my problem in no time. Glad I got this service.

This is the second time I have gotten this program. it has saved by bacon on several accounts and the support personnel a great.

Did the work got the computer home and it worked fine. They did it overnite, which was faster than i thought it would be done.

Have had Geek Squad support for previous purchases - would recommend. Always supportive and take time to answer all my questions.

Best at fixing things and working over the phone. Will spend all the time you want untill you understand . Over all good stuff !

overall the guys know whats going on,very friendly and helpful and you can call them and they can even help you over the phone.

I'm incredibly grateful I decided to purchase this service. I was able to fix two additional computers under the same warranty!

I am glad that I have the Geek Squad at my disposal to solve my problems. The 2 year plan is looking like it will be a bargain.

having slowdown problems on two computers in two different locations; on line fixed both.

took my computer to Geek Squad at Best Buy for a virus and they were very informative and resolved my issue is a timely manner.

Professional understing of the problem with my computer and ability to solve the problem.

Although it turned out that we already had existing coverage, we would not be without tech support coverage on our computers.

Im not that computer savvy and knowing if i ever encounter a problem with my laptop i will have help. Plus agents are friendly.

Geek Squad Tech Support has been helpful in the past. So far with my MacBook, I haven't found it necessary to use the service.

I was pleased with the timely service and the thoroughness of the job that was done.

Very happy with this purchase. Agent was easy to understand and very helpful. Worth the price. I should have bought it sooner.

Great in-home assistance for connecting devices. Convenient 24 hour assistance, Easy to understand customer service assistant.

They are very friendly and have a high level of knowledge. They are also very understanding of the 'less knowledgable' people.

These individuals go out of their way to help in any way they can. Very understanding.