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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 7 pm
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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4091 reviews

Rating Filter

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 4,091 reviews
  • Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience with all the geek squad members and have not had a problem with my equipment since taking it to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with 2 of my computers. Geek Squad found the problems and in a matter of only a coupe of days had them resolved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great to have it a a great price and you can use it on three differant pc or tablets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the experience was very positive. Tech was knowledgeable of Windows 8, Apps and Charms and how to access Media Player

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No one beats Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has all the help and answers you need, and with 24/7 support you never have to worry about being left without help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    grete computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is wonderfull. I am 82 and I am finding the lap top a wonderfull new experiance . i The geek squad is working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Friendly and no pressure to buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought my computer in for repair and given several choices with no pressure to buy. All the options made it an easy choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by skilled and friendly technicians. They offered up solutions to unique and complex problems. Thanks Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech support installed everything and set up all the software for me. It was great to have questions answered in layman terms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always does a great job when you need to use them. They are very knowledgable and friendly when dealing with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad very reliable. Always get good support.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All contacts with Geek Squad have been very good. They are very knowledgeable, professional, friendly, efficient and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    have used and found it helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had to call on the Geek Squad and found them to be able to resolve my issues. Friendly and very professional and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service for 3 devices.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best deals I know of. Can be used for up to 3 separate devices even if the device was not purchased at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and offers protection for clumsy people who tend to break things easy. this is why we CAN have nice things! yay!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased tech support and internet security for my Dell computer. I was called after about a week and was told it was ready to go. They handed us our computer with the Kaspersky package unopened. They had not loaded it yet. We waited for over an hour for them to do this. We had to leave so we came back the next day and picked it up. There was no explanation of what they did, or if there were any problems with our computer they detected. They just gave it to us and sent us on our way. I did not feel this was what I paid $200.00 for.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is very helpful and nice. They explain everything for you so there is no need for troubleshooting any problems. They help install the webroot system for my pic which was great because I have a hard time doing things like that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have knowledgeable people remotely fix my computer issues. It is a great service and worth the price. Thanks so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great group of people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has been a life saver for me several times. I would suggest to everyone to have them by your side

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer help ASAP!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that I have a person I can reach out to when I have computer problems. My productivity has increased greatly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you need help the Geek squad is there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took my computer in for a check up and Armando was a great help. He explained things to me that i never knew. Thank you Armando.

    I would recommend this to a friend
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