Customer Ratings & Reviews

Geek Squad service reps are very helpful and professional. They are available 24 hours a day which is super helpful.

Geek squad is great. When ever you have a problem they are there to help. Especially when your kid is away at college

Technology is a bit scary at my age, as I didn't grow up with it. The Geeksquad is so willing to help! What a relief!

Every time I contact Geek Squad, they are extremely helpful and polite. They always seem genuinely happy to help me!

I have not used this for the new computer yet But the geek squad has always been great to deal with on other items.

I have had very positive experience with the Geek Squad. They are very knowledgeable and I will continue to use them.

Called in for MAC address to add to my home wifi but agent couldn't halo me so after 45 min he made me appt for geek squad at store. Upset because didn't want to leave home. Told my husband & he found it in 19 min. Whatever :-/

Great product to have, it will save all time you have put working with your computer and not having to loose all that

Having this is very comforting. To know you have the best in tech support at any time of day or night is priceless.

My first time to purchase Geek Squad support. They are really great to work with even when the problem is my fault!

They made sure everything was correct before calling and having me pick up my computer. Very professional service.

The geek squad is very helpful in helping me fix any computer issues I have. Well worth the price.

Had setup problems with new laptop and using it. Geek squad helped a lot to ease setup and demonstrated how to use it.

24/7 coverage is so GREAT as I do my business from home at all hours of the day. Don't even have to get dressed up!

Took in my hard drive to get virus removed and they completed the job within a week. Friendly, knowledgeable staff.

I have had Best Buy's Geek Squad fix two different computers. Both times I was very satisfied with their service.

Great service for computers; quick turnaround and quality work; really like that service covers multiple computers

Very friendly, helpful, and knowledgeable staff. Geek squad went the extra distance to help me out with my problems

When they are busy it seems to take a while, however the friendliness & overall satisfaction with the crew is high.

Overall service was good. Problem was rectified on first visit. My only complaint is the amount of time it took to locate my computer. It took over 20 minutes to locate it !!!