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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4091 reviews

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86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 4,091 reviews
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed repair once and got a good solution. I used a cheap no-contract phone while it was being repaired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Support and well worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my parents new computer, they absolutely love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love if anything I dont understand I can call or take my tablet in they will answer any questions I have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tech service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech support agents are polite very helpful in every way. Had questions the agents had answers. GREAT!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot came with my purchase of a new laptop. Best buy did all the set up for me and the service was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agents met my expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate being able to speak to someone at the local best buy store or online or by phone if necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop (first one)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the hang of it, not very computer wise. Learning the operation will take time, but going forward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I found the Greek Squad to be very reliable and th

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek Squad is the technical support you need when you can't overcome service issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment. Able to use this on three different items whether you purchased them at Best Buy or not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thought the agents were very helpful and friendly. They fixed my computer and answered all my questions...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Havent had to use GS yet... that a great thing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had to utilize GS yet for my new pc, but thats a great thng! I love the 24/7/365 computer assist!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    queek quad is very cherish service for customer make happy .. very wonderful friendly queek quad service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. Can be used on 3 different computers, no matter where they were purchased. Super fast service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    outstanding service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OUTSTANDING SERVICE VERY OUTSTANDING SORRY i GOT NOTHING MORE. WHAT ELSE CAN I SAY.....GEEK SQUAD IS GREAT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great resource

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful with any questions that I may have! Also there hasn't been a long line I've had to wait in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    agents know their stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not computer literate...agents understand and are very helpful with walking you through the process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't buy without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never thought I would need it but bought it anyway! Great support!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brought my computer in for check up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a really good job on my computer. Its much faster and they worked out all the bugs that was on it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Easy to set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I've found that it was easy to set up and did a couple of scans on my computer. I don't like having to go inside the program to tell me that it has updated or the asking me if I want to renew for next year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new windows 8 hp computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad handled my problems with my computer. They were courteous, professional and "got the job done".

    I would recommend this to a friend
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