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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4091 reviews

Rating Filter

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 4,091 reviews
  • Rated 5 out of 5 stars

    1st time user of service, I'm glad I did

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, normally do not buy extended warranty etc., but windows 8 is a large learning curve

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing I ever purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This paid for itself the first time I used it. My problem was solved even though it took an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the peace of mind that the Geek Squad gives me. I buy protection for all of my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use this several times with minor issues and they have always been very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just a great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They solved my problem and if I have another problem arise, I know I will get my moneys worth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Folks transferred all files

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable folks that want to help you and get you out the door, back up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great expertise - answers questions clearly for me since I'm still somewhat of a novice techy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They kept me informed at all times about my computer and what they were doing. Very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service....Great People

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product and service. This is the route to go when your service agreement expires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea for dumbies like me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great idea for computer dummies like me. everyone should think about signing up for geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the Geek Squad!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have always fixed my problems and I will continue to renew my membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help for first time computer users!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is an excellent investment for people that have very little computer knowledge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't believe what a life saver the geek squad is. I should have gotten this service sooner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did some research and found the solution to my problem. I appreciated his diligence

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it for online or phone support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service was only good for taking off Windows 8 and installing Windows 7 by the in store folks. All of my contact online and by phone was a nightmare! Agents were friendly but it took way too much time, never resolved my issues and made some things worse. Even some of the instore services I used were not done correctly and I had to pay a contractor separately to come to my house to fix what they had messed up. Will never purchase this service again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    competent, polite techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciated quick attention, thorough analysis of issue, additional information about my unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Support is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a membership with the Geek Squad - Tech Support and have been pleasantly pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALWAYS GREAT SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THE GEEK SQUAD. THEY ARE ALWAYS SO HELPFUL AND DEPENDABLE. ALSO GREAT CUSTOMER SERVICE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It covers the diagnosis of computer and repair of the first computer listed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has excellent customer service skills and very knowledgeable technical skills.

    I would recommend this to a friend
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