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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4091 reviews

Rating Filter

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 4,091 reviews
  • Rated 5 out of 5 stars

    The Greek squad saved pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was at a loss. unable to cope with the situation . Took it in to the store. Problem solved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is the number one reason why I purchase electronics at Best Buy Stores.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1 year Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service serviced both our lap tops courteous, explained all areas serviced very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to know I'm protected now.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know the service is in place and available in case something happens to my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took computer in because didn't think I had a driver installed and they found it immediately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice staff just wish it was faster.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice product though. great sale price and the staff was knowledgable. very modern computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are very helpful and they can help my folks with the computer in case of any problems.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very helpful and courteous staff - VERY patient with customers (I watched) and each other.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for anybody that needs help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they help you and if possible, they talk you through it so you can fix it yourself at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cost of product reasonable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the extra protection. It was a no brainier to purchase this and not worry about it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The first person you get may not know the answer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically a good at home help service. However, I never get the correct answer on the first try and they are too quick at wanting remote control of the computer when they really don't need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great team of knowledgeable technicians. Worth spending the extra few $$ for this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped me download old laptop to new one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not be without it. As an older person, it helps me understand the latest technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very easy to work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is great! They spent more than an hour with me and offered other changes needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to know I have a place to bring my computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it was a good experience and plan on bringing in my other 2 computers to be checked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the techs were very informative and made me feel confident that my equipment was protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed item!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a computer novice but I am not an expert. Having experts just a call away is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel as though "Geek Squad" has my back.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad 24/7 tech service gives me "peace of mind" when it comes to problems with my "PC"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my computers!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were GREAT!! It was a great value for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have not use yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed to use this service but look forward to having a source to go to for help.

    I would recommend this to a friend
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