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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4091 reviews

Rating Filter

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 4,091 reviews
  • Rated 5 out of 5 stars

    Fixed problem on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was encouraged to challenge them and get as much value from the service as I coukd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazingly helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first experience with the Geek Squad and it has been completely satisfying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience with several of the Geek Squad. All of them were courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad analyzed and fixed my laptop in less time that quoted. Works fine now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    knowledgeable, good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, friendly, customer service. They fixed the problems with our computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the servers we got was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff worked with us well on getting your laptop fixed and got it done quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I purchased a 2 year service plan and am happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service plan is great and I had to use it almost immediately. I got great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever anybody has any kind of problem,take it to best buy. You"ll be glad you did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great experince so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 8 was a bit of a challenge, all agents contacted have been extremely helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please correct -- I paid for a 2 year subscription

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase for new users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great idea for new users. Excellent service with english speaking personnel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn't be without it any longer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ervice; timely and comprehensive. Good guidance and aadvice for your needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agents were very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very helpful when recovering data from old PC and transferring to new PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had to use yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys and gals are great-- will be asking a few things about a 'docking' station--

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Very pleased! Good value!! Agents are understanding and very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very courteous and helpful. Exceeded expectations. Already have referred the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best deal in store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    60 something? Geek squad is absolutely your answer to navigate and learn windows 8

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used on several occasions. Phone service has been exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very professional service and knowlege of products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional service and good pleased with the knowledge and turn around time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad went above and beyond to help me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the $$$. I would never buy a computer without purchasing Geek Squad support

    I would recommend this to a friend