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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4091 reviews

Rating Filter

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 4,091 reviews
  • Rated 5 out of 5 stars

    know what there doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't used geek yet on this computer but have in the past

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    glad I brought my computer to you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    will recommend Best Buy to anyone looking for computer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend for anyone who is intimidated by technology

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellence in every aspect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give this product a rating of Outstanding in every aspect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent repair service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent initial counter help and excellent repair service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything is fine glad I didn't have to go in to many times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employee who assisted me was very friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Availability of Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the availability of tech support when I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compter Repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped get my computer up and running like new again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worries, They were there when I needed them.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No worries, day or night they were there when I needed them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer working good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    im very happy with best buy have bought many items from them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    extremely incompetent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My initial experience with the geek squad was horrible. I was contacted almost daily with an "update" on the progress of my computer fix, but it was all inaccurate information. I was notified three times that the repair had been fixed and to pick up the computer. Each time I tried to retreive it I was told that nothing had been done and that my computer was untouched. Finally, responding to the last call to pick it up, I demanded to see a manager to ask for a refund and my still disabled computer. I was told to wait l5 minutes and was given my computer after that amount of time. ( Maybe that's all the time it took to fix it since it was just running the recovery disc and reinstalling Windows, all things I should have done myself) Obviously I am very unhappy with the service and wish I had my money back as I am reluctant to use the Geek Squad again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great with assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is worth the money for the extra support and assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent aid for technical issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't utilized the product yet. I will use in future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service at a great price when purchased with a PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful open 25 hours 365...they are also very patient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service so far... happy with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    extremely friendly, quick turnaround time, problem solved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    this is protecting my son's and mother's computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really happy with the virus cleaning and protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    this makes life alot simplier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how they answer all my questions quickly and clearly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have had no problems and will recommend to others.

    I would recommend this to a friend
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