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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4091 reviews

Rating Filter

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 4,091 reviews
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called the GeekSuad when I messed up my new computer...!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the service but it takes 20 mins every time I call

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used the service yet. Everyone says it's great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product. if you need support, it's there 24/7

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Practical

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful that you can take in store or fix computer online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our local Geek Squad is awesome. I had tremendous service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that there is someone who can just take care of these things for me! Drop it off or make a phone call and forget it! Is expensive, though.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told I was purchasing tech support via telephone. A few days later I was told that Geek Squad (Best Buy) no longer provides that support. My computer had problems that Geek Squad couldn't fix on-line. I was instructed to take PC to Best Buy. Three weeks later and I'm still trying to get resolved issues that I didn't have before I took the PC to Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    THEY DID WHAT THEY SAID THEY WOULD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SERVICE PROVIDED AND EXPERTISE MATCHED MY EXPECTATIONS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is very well informed and very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is very well informed and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    all good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    get yourself this plan ..... now ..... you cant go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the coverage for my sons iPod and its great to have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE the team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALways helpful and nice!!...Never had bad experience :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem addressed immediately

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definately come back again for computer repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful for the person new to Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good idea, especially for those new to apple (mac) world

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A knowledgeable friend to help with computer, TV p

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my computer fixed & will have help for a whole year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    having my computer safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great to have a good support team for all my computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeks fixed it up better than new.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, Great Geeks computer is working fine now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great a little pricy needs more info for it ! But great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad- Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Tech Support is good when needed they help

    I would recommend this to a friend
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