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Customer reviews

Rating 4.7 out of 5 stars with 24 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers often highlight the Dot Smart Plug's ease of use and reliable performance. Many users found the app intuitive and setup straightforward, praising the simplicity of controlling their devices. Positive feedback consistently points to the product's dependable functionality. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 24 reviews
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Fabulous Sockets. I'm sold on the Genie brand.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these mart plugs. In fact, everything I've bought that Genie/Mercury makes has been awesome. Set-up is easy. Just takes seconds. I've tried other brands and they're impossible. They work great, are reliable and connect seamlessly to my Google Hub. They respond instantly to my hub or nest. I'm sold on Genie.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    work well with the app, easy to set up. you can control them even if you are not at home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Easy to set up, covers other outlet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably one of the easiest things in my smart home products to set up. My only complaint is that it covers up part of the other plug on a wall outlet. You might be able to still use the other outlet for plugs that don't have a ground but it would be a tight fit. Other than that, it works perfect with my lamps and fan that I use it for just as long as I keep the appliances on of course.

    I would recommend this to a friend
    • Brand response from Geeni official response
      Posted .

      Hello Jessica, we appreciate the feedback and this is something that we absolutely value so we can better improve our products and their performance. We would love to discuss this with you, please call us at +1 (888) 232-3143 or send us an email at [email protected]. You may also visit our support website support.mygeeni.com for live chat support. We are available from Mon-Sun from 10:00 AM to 7:00 PM EST. MerkuryInnovations

  • Rated 5 out of 5 stars

    Nice Little Smart Plugs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great! These are so much better than the typical plug-in timers we are used to. Geeni Smart Dot is more compact and, best of all, you can put them on a timer but then change the schedule from your phone. I used two of these to hook my lamps to and put them on a schedule. One lamp I programmed to turn on a half hour before sunset, so every night it comes on at a slightly different time. They were fairly easy to set up, although these will only connect to a 2.4ghz network and that delayed my setting up a connection. I finally got them connected and they work great with my Wi-Fi. I also have them connected to my Alexa Echo Dot. I recommend these.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best for No-Hands Operation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a few of these currently being used for turning on lights. They are very easy to set up, but I have one that decided it will turn off on its own, so it was time to replace. Two of these were a good deal, so will have a spare.

    I would recommend this to a friend
    • Brand response from Geeni official response
      Posted .

      Congratulations on your new product! Thank you for taking the time to write about your experience. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. If you have any issues moving forward, please let us know as we’re here to help. Feel free to contact our revamped support channels via email at [email protected] or call us at +1 (888) 232-3143, available from Mon-Sun, 10:00 AM to 7:00 PM EST. MerkuryInnovations

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome Product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, works with Alexa and the app is easy to use. You can connect the smart plug with in seconds. You put the smart plugs anywhere in the house. Awesome Product. Thank you Geeni

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Friendly smart plug

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geeni products for more than 4 years; no complaints at all. Easy to set up and easy to manage from anywhere. That helps save lots of money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my backyard and front yard extra light connection, so that I don’t need to go and switch off and on manually. Love my purchase. Very good product and easy to setup and use.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased several of these smart plugs. They work flawlessly and never had an issue with them!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Plugs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are Great plugs that work with an app on your phone. Very Easy to set-up and even easier to put on a schedule.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Geeni is a good brand

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought some of these to go along other Geeni products i already own. One app to control all my smart products in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geeni plugs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and works great, links easily to my Google Assistant

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Plug in

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I use this to control garage lights where I can reach. This product makes turning these lights on very simple.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great addition

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product to have for your home if you forget to turn off lights you have the option to Do it right on your phone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does what it’s supposed to.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These replaced one that stopped working for me. They work just fine. In my case I use one to control my living room light.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but interface is frustrating

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The swiches are reasonably priced and work as advertised, however, there are no programming directions and the user interface to set up a program can be very frustrating.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to use and works with Alexa. Simple way to make your house "smart"

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart home

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for my Google home house, works perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have for lamps and other appliances easy to handle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jenn B

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing system for connecting a timer to my devices so I can put TVs & Lamps on a timer Schedule

    I would recommend this to a friend
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