Customer Ratings & Reviews
- Model:
- GN-CW008-101
- SKU:
- 6306479
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers frequently mention the camera's high-quality picture and ease of use as significant advantages. Many also appreciate the night vision and motion detection capabilities, which provide added security and convenience. However, some users experienced challenges with internet connectivity and found the power cord to be too short. Overall, the positive feedback on image quality and ease of setup outweighs the reported issues with connectivity and cord length.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Motion detection
Love it! Easy to set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product. So easy to set up. Even has a motion detection and get notified!
I would recommend this to a friendBrand response from Geeni official response
Posted .Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to doing good business with you. If you have any issues moving forward, please let us know as we’re here to help. Feel free to contact our revamped support channels via email at [email protected] or call us at +1 (888) 232-3143, available from Mon-Sun, 9:00 AM to 9:00 PM EST.
- Pros mentioned:Camera quality
Don’t use 5G WiFi setting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good overall camera. To store video you need a card Good buy very happy with it.
I would recommend this to a friendBrand response from Geeni official response
Posted .Hi! Thank you so much for your feedback. We really appreciate you taking the time to share your experience with us. We couldn’t be happier that you had a great experience. If you have an additional suggestion please contact us at +1 (888) 232-3143 or support.mygeeni.com for live chat, available from Mon-Sun 9:00 AM to 9:00 PM EST.
- Pros mentioned:Camera quality
Would buy again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras work perfectly. The HD picture is great. Lets you zoom and has a talk feature. Great buy. Wish it ran on batteries or was chargeable instead of plug in. Other than that, I love it
I would recommend this to a friendBrand response from Geeni official response
Posted .Thank you for your awesome feedback, It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. If you have any issues moving forward, please let us know as we’re here to help. Feel free to contact our revamped support channels via email at [email protected] or call us at +1 (888) 232-3143, available from Mon-Sun, 9:00 AM to 9:00 PM EST.
The cameras get very hot to the touch.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not feeling very comfortable on how hot to the touch these little cameras get. I have them online at all times to keep an eye on my kitties. These are only one week in use and bought brand new.
No, I would not recommend this to a friendBrand response from Geeni official response
Posted .Hi Sam, we greatly apologize if this was the experience you had with our product. Surely this isn't what we want to happen. We'd like to learn more about your situation and what exactly happened so we can make things right. And all Geeni by Merkury Innovations products have undergone safety testing and certification such as UL, ETL, and FCC. Please contact us immediately so we can assist you via email at [email protected], phone +1 (888) 232-3143, support.mygeeni.com for an online chat from Mon-Sun, 9:00 AM to 9:00 PM EST. If you have any issues moving forward, please let us know via email at [email protected] or call us at +1 (888) 232-3143, available from Mon-Sun, 9:00 AM to 9:00 PM EST.
- Pros mentioned:Night vision
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My only thing I dont like is my kids unplugged the wifi and it didnt automatically reconnect but it is great for when I'm not at home I can check on those there. And has good night vision.
I would recommend this to a friendBrand response from Geeni official response
Posted .Hello! Thank you so much for sharing your experience with Geeni app. Our goal is 100% customer satisfaction. Our company values put customer satisfaction as top priority and we are committed to our customers. For assistance, you may contact our revamped support channels at support.mygeeni.com Mon-Sun, 7:00 AM to 12:00 AM EST.
- Pros mentioned:Night vision
Better than baby monitor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the night vision on these. I have them in every room so I can see my kids at nap or night.
I would recommend this to a friend - Pros mentioned:Ease of use
Great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good simple effective way to view your home when you are away.
I would recommend this to a friendBrand response from Geeni official response
Posted .Hi! Thank you for the great feedback. We are happy to help make our customers life easy, we are dedicated on making the most advanced, affordable and reliable smart home products. Your comments are important to us because they help us provide the best service in the industry. If you have additional suggestion please contact us at +1 (888) 232-3143 or support.mygeeni.com for live chat, available from Mon - Sun 7:00 AM to 12:00 AM EST.
- Pros mentioned:Camera quality
Geeni - Indoor Wi-Fi Wireless Network
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geeni - Indoor Wi-Fi Wireless Network video very sharp tell all my friend about it love to buy another camera for the holl house you can see the video every where
I would recommend this to a friend Great camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good camera but doesn’t have the tilt or zoom. Works great on a point of entry
I would recommend this to a friendBrand response from Geeni official response
Posted .Good day, Andy! Thank you so much for this great 4-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime. If you have additional suggestion please contact us at +1 (888) 232-3143 or support.mygeeni.com for live chat, available from Mon - Sun 7:00 AM to 12:00 AM EST.
- Pros mentioned:Camera quality
Love love love!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best camera I’ve purchased yet! I use it to watch my dogs and it’s great and clear! Really great quality but as you can tell in picture doesn’t control animals lol
I would recommend this to a friendBrand response from Geeni official response
Posted .Thank you for sharing this great review about our Geeni product, Teri. We are thrilled that you enjoyed your experience with the smart camera. We will be sharing your feedback among our team. Enjoy your device and please continue patronizing our products. For request or suggestion, please contact us via email at [email protected], phone +1 (888) 232-3143), support.mygeeni.com for online chat support. We are available from Mon-Sun, 9:00 AM to 9:00 PM EST.
Great camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love but there is a delay in the motion detector, not good if someone is actually in your home . Every second counts. Other than that I love it and the clarity
I would recommend this to a friendBrand response from Geeni official response
Posted .Thank you so much for taking the time to leave this excellent review. We really appreciate your feedback. We would like to assist you regarding your concern so you can enjoy using your device. If you have additional suggestion or concern please contact us via email at [email protected] or call us at +1 (888) 232-3143, available from Mon-Sun, 9:00 AM to 9:00 PM EST.
- Pros mentioned:Camera quality
Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very clear image and great to watch my dog when I'm not home. One downside, the in camera speaker isn't very clear on the receiving end.
I would recommend this to a friendBrand response from Geeni official response
Posted .Thank you so much for this great 5-star review, Jose. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime. If you have any issues moving forward, please let us know as we’re here to help. Feel free to contact our revamped support channels via email at [email protected] or call us at +1 (888) 232-3143, available from Mon-Sun, 9:00 AM to 9:00 PM EST.
Once it’s working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.B/c I have a WiFi that is combine 5ghtz & 2.4ghtz it took time to get it setup once I got it connected it works wonderful! Two way communication not the best yet will do, I’m keeping mine!
I would recommend this to a friendBrand response from Geeni official response
Posted .Hi! We are incredibly grateful that you took the time to leave us a nice review. Our company values to put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful. We would like to discuss with you regarding your concern. For assistance, you may contact our support channels at support.mygeeni.com Mon-Sun, 9:00 AM to 9:00 PM EST.
exellent
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they work very good i recomende it very good product
I would recommend this to a friendGood product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This camera gets the job done for our household needs. It has a very good resolution. You can access the camera from anywhere. The only downside is that the mic doesn’t work that good.
I would recommend this to a friendBrand response from Geeni official response
Posted .Hello! Thank you so much for sharing your experience with Geeni app. Our goal is 100% customer satisfaction. We understand that your having an issue with the internal mic. Rest assured that we are here to help. Kindly reset your smart camera and if your still having the same issue what we can suggest here is to contact us so that we can assist you properly. For assistance, please contact us via email at [email protected], phone +1 (888) 232-3143, support.mygeeni.com for online chat support. We are available from Mon-Sun, 7:00 AM to 12:00 AM EST.
Christmas present
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s hard to review since it hasn’t been used yet. Quick shipping and decent handling.
I would recommend this to a friend- Pros mentioned:Camera quality
Great camera for basic use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Camera for basic use I was happy with it because I just need It to keep an eye on my pet
I would recommend this to a friendBrand response from Geeni official response
Posted .Congratulations on your new product, Nasir! Thank you for taking the time to write about your experience. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. If you have any issues moving forward, please let us know as we’re here to help. Feel free to contact our revamped support channels via email at [email protected] or call us at +1 (888) 232-3143, available from Mon-Sun, 7:00 AM to 12:00 Midnight EST.
Very paractical camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a Very Good camera for the cost. The app is very useful and works quite efficiently.
I would recommend this to a friendBrand response from Geeni official response
Posted .Hello! thank you so much for taking the time to leave this excellent review. We really appreciate your feedback. Please let us know what we can do for you in the future. If you have additional suggestion or concern please contact us at +1 (888) 2323143 or support.mygeeni.com for live chat, available from Mon - Sun 7:00 AM to 12:00 AM EST.
I caught her
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I spy in my girlfriend to se if she’s cheating!!!!
I would recommend this to a friend- Pros mentioned:Ease of use
Does as supposed to do
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent product for the price. Can plug in play with ease.
I would recommend this to a friendBrand response from Geeni official response
Posted .Hi! Thank you so much for your kind words and for choosing Geeni. We really appreciate you taking the time to share your experience with us. If you have an additional suggestion please contact us via email at [email protected] or call us at +1 (888) 232-3143, available from Mon-Sun, 9:00 AM to 9:00 PM EST.