Customer Ratings & Reviews
- Model:
- GN-CW008-101
- SKU:
- 6306479
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers frequently mention the camera's high-quality picture and ease of use as significant advantages. Many also appreciate the night vision and motion detection capabilities, which provide added security and convenience. However, some users experienced challenges with internet connectivity and found the power cord to be too short. Overall, the positive feedback on image quality and ease of setup outweighs the reported issues with connectivity and cord length.
This summary was generated by AI based on customer reviews.
Security cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are perfect for us once we figured out how to use them
I would recommend this to a friendBrand response from Geeni official response
Posted .Hi Bert, thank you for your feedback. We love hearing from our customers. We have a variety of smart home products that are out in the market. Should you want to know more about it you can contact us via email at [email protected], phone +1 (888) 232-3143, support.mygeeni.com for online chat support. We are available from Mon-Sun, 9:00 AM to 6:00 PM EST
- Cons mentioned:Internet connectivity
Instructions don't come w/purchase...
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did work with my internet service and had to return. Instructions was not in the box not a good look for BEST BUY
No, I would not recommend this to a friend My disabled son loves it,
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my disabled son loves it, he can keep an eye on what he needs to now.
I would recommend this to a friendBrand response from Geeni official response
Posted .Congratulations on your new product! Thank you for taking the time to write about your experience. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. If you have any issues moving forward, please let us know as we’re here to help. Feel free to contact our revamped support channels via email at [email protected] or call us at +1 (888) 232-3143, available from Mon-Sun, 9:00 AM to 9:00 PM EST.
Great camera for starters
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good buy for my first camera. I would recomend it to anyone
I would recommend this to a friendBrand response from Geeni official response
Posted .Congratulations on your new product, Bhay! We couldn’t be happier that you had a great experience with the app and device. Please come back and continue patronizing Geeni. If you have any issues moving forward, please let us know as we’re here to help. Feel free to contact our revamped support channels via email at [email protected] or call us at +1 (888) 232-3143, available from Mon-Sun, 9:00 AM to 9:00 PM EST.
This was a great item to have
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great item to have in times of emergency.
I would recommend this to a friend- Pros mentioned:Camera quality, Ease of use, Motion detection
Very cool camera at a very cool price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Recommended Product This Geeni GN-CW008-101 LOOK 1080p HD Smart Home Security Camera is well made with a rubbery shell, flexible stem, and a good wide angle lens. The installation is easy and the image is clear. All you have to do is just download the app, power up the camera with the included USB cable, and the app discovers the camera instantly. Then, follow the instruction to connect with your home wifi and finish the setup in a few minutes. I set it up toward my home back door because I leave the door open with only the screen door closed during summer to let fresh air in. My phone beeps whenever the camera detects the motion and I receive a picture of the state of the room. I can see the situation even at work. I like the convenience of being able to place it anywhere. I can also use a power pack where there is no power source. I also like the feature of being able to talk with the person on the other end. It's quite feature-rich and I can think of many creative usages for security and monitoring. I can even plug it in my car to record a trip. I recommend it!
I would recommend this to a friendBrand response from Geeni official response
Posted .Hi! thank you so much for taking the time to leave this excellent review. We really appreciate your feedback. Please let us know what we can do for you in the future. If you have additional suggestion please contact us at +1 (888) 232-3143 or support.mygeeni.com for live chat, available from Mon - Sun 7:00 AM to 12:00 AM EST.
Disappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Camera has poor coverage and equally poor remote viewing.
No, I would not recommend this to a friendBrand response from Geeni official response
Posted .We want to sincerely apologize for your negative experience in our product, Richard. However, we'd like to learn more about your situation and what exactly happened to make things right. Please contact us and we will get back to you promptly. We look forward to hearing from you and earning you back your business. We would love to assist you if you can reach us in our support channels via email at [email protected], phone +1 (888) 232-3143, support.mygeeni.com for an online chat from Mon-Sun, 9:00 AM to 9:00 PM EST.
- Pros mentioned:Camera quality
Decent camera, SD Card slot doesn't work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I set up my camera yesterday and it functions fine. The picture quality is good and there isn't much lag in the video. However, I am not able to store any video as the microSD card slot will not hold a card. Therefore I am limited to watching live video only. This greatly reduces the functionality of the camera
No, I would not recommend this to a friendBrand response from Geeni official response
Posted .We're sorry for the inconvenience, The recommended SD card is Class10 and UHS1 or above and should be put in the correct slot. For assistance, please contact us via email at [email protected], phone +1 (888) 232-3143, support.mygeeni.com for online chat support. We are available from Mon-Sun, 9:00 AM to 9:00 PM EST.
Easy Peace of Mind
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set Up is completely idiot proof. Just connect to WiFi and you have your own personal security guard. I check in on my apartment throughout the day from the office and feel my home is safe 24/7. It is also super fun to startle my roommates with the microphone lol.
I would recommend this to a friendBrand response from Geeni official response
Posted .Hi! We are incredibly grateful that you took the time to leave us a nice review. We're happy to know that you appreciate the functionality of your camera. It's nice that you also find our products helpful for your home safety. Our company values to put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful. For assistance, you may contact our support channels at [email protected] or call us at +1 (888) 232-3143, Mon-Sun, 9:00 AM to 9:00 PM EST.
Absolute garbage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got 3 cameras mainly because my truck was stolen out of my driveway. All 3 never worked all at the same time. Now only the one in the kitchen works sometimes. And customer"service" sucks
No, I would not recommend this to a friendCannot connect to wifi
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult to connect to wifi.I bought mind last week until now I cannot connect to wifi
No, I would not recommend this to a friendBrand response from Geeni official response
Posted .We appreciate you bringing this to our attention, Benjamin. We will help you get this issue resolved. It is possible that your wifi router is connected to 5ghz, you will need to connect to 2.4ghz. We would love to assist you if you can reach us in our support channels via email at [email protected], phone +1 (888) 232-3143, support.mygeeni.com for an online chat from Mon-Sun, 7:00 AM to 12:00 AM EST.
Great purchase if you want to waste your money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I brought this camera and it doesn't connect to the app. I just get notifications but i cannot view the camera through the app.
No, I would not recommend this to a friendBrand response from Geeni official response
Posted .We are extremely sorry to hear about this and even more sorry to disappoint a customer. We'd like to make sure that such mistakes don't happen again. We want hear all about your concerns and address them in the most suitable way. We look forward to hearing from you. Your feedback makes us better. Please contact us via email at [email protected], phone +1 (888) 232-3143, support.mygeeni.com for online chat support. We are available from Mon-Sun, 9:00 AM to 9:00 PM EST.
Not good at all. Good if you want to. Be notified
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product sucks. Never again will I buy a merkury product after dealing with this and the smart doorbell
No, I would not recommend this to a friendBrand response from Geeni official response
Posted .We’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further and hope to resolve this to your benefit. For assistance, please contact us via email at [email protected], phone +1 (888) 232-3143, support.mygeeni.com for online chat support. We are available from Mon-Sun, 9:00 AM to 9:00 PM EST.