Customer Ratings & Reviews
- Model:
- GN-BW932-999
- SKU:
- 6315047
to a friend
Great bulbs once it is setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These wifi bulbs worked great with Alexa once they were setup. If you have a mixed 2.4 ghz and 5 ghz wifi router which most are you have to setup in AP mode.
I would recommend this to a friendBrand response from Geeni official response
Posted .Hi! All Geeni devices will only work with 2.4 for best performance and functionality.If you have a dual band, we highly suggest to separate them by calling your service provider.If you have any issues moving forward, please let us know as we’re here to help. Feel free to contact our revamped support channels via email at [email protected] or call us at +1 (888) 232-3143, available from Mon-Sun, 7:00 AM to 12:00 Midnight EST.
Makes my life easier
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have it hooked up with Alexa and I love it! Now I don’t bump into things at night trying to find the light switch.
I would recommend this to a friendLooks very slick. Easy to clean, wear and fit wel
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks very slick. Easy to clean, wear and fit well.
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Will buy more in a future for my room
I would recommend this to a friendBrand response from Geeni official response
Posted .We are happy to hear that you got exactly what you wanted out of your product, Luis. We hope you enjoy your device and look forward to doing more business with you. If you have any issues moving forward, please let us know as we’re here to help. Feel free to contact our revamped support channels via email at [email protected] or call us at +1 (888) 232-3143, available from Mon-Sun, 9:00 AM to 9:00 PM EST.
Please read so you don’t make the same mistake
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not waste your time or money. The bulbs imho were a cheaper alternative to the more expensive brands. But I quickly learned that you get what you pay for. As for this brand, the lights take forever to come on after initiation( minutes sometimes and others not at all). And when calling customer service they laugh and say to buy more. I’m 17 bulbs deep and a couple cameras and door sensors into this company and that was the last thing I needed to hear. I’ll just go with my monster bulbs or splurge for the philips or ge.
No, I would not recommend this to a friendBrand response from Geeni official response
Posted .Apologies for all the trouble and for the experience you have with our support team. We take these concerns seriously and would want to make sure this gets sorted the soonest. Allow us to redeem ourselves and get this fixed, please contact us at +1 (888) 232-3143 or send us an email at [email protected]. You may also visit our support website support.mygeeni.com for live chat support. We are available from Mon-Sun 9:00 AM to 6:00 PM EST.