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Williston, VT 05495
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Customer reviews

Rating 2.3 out of 5 stars with 3 reviews

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There aren't enough negative mentions yet.
33%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-3 of 3 reviews
  • Rated 1 out of 5 stars

    Just for lights.Very ligths.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You only find out about the consumption in amps that the switch can support when you already have it in your hands (and the purchase is online) .The manual says very clearly (while the online instructions do not) that this switch can only be used for lights.Not for an electric motor such as a bathroom exhaust fan, a fan, etc. That is to say anything above 1 or 2 amps.

    No, I would not recommend this to a friend
    • Brand response from Geeni official response
      Posted .

      We are devastated to hear you had such an experience with the device, Rob. We'd like to discuss the matter further with you and see how we can make things good. Please contact us via email at [email protected], phone +1 (888) 232-3143, support.mygeeni.com for online chat support. We are available from Mon-Sun,9:00 AM to 9:00 PM EST. MerkuryInnovations

  • Rated 1 out of 5 stars

    not happy at all

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't replace a single switch in my house with this product. Now because of best buy being closed can't even take it back.

    No, I would not recommend this to a friend
    • Brand response from Geeni official response
      Posted .

      Hi, thank you for raising this with us. I sincerely apoligize if it took sometime before were able to get back at you, due to the global pandemic were currently short staff and trying our best to ensure we attend to all of you. Here at Geeni we make sure that we get to listen to our customers and do our best to make sure we get to resolve their concern. Allow us to have a full understanding of what happened with your smart light switch. Please contact us via email at [email protected] or call us at phone +1 (888) 232-3143. You can also visit our website support.mygeeni.com for online chat support. We are available from Mon-Sun, 9:00 AM to 6:00 PM EST. MerkuryInnovations

  • Rated 5 out of 5 stars

    Good light switch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The app works good hope it stays working. Had to get because bestbuy brand app got discounted for there smart switches. Grate price also.

    I would recommend this to a friend
    • Brand response from Geeni official response
      Posted .

      Thank you for sharing this great review of our Geeni product! Our ultimate goal is to sell less expensive but highly competitive products. If you have any issues moving forward, please let us know via email at [email protected] or call us at +1 (888) 232-3143, available from Mon-Sun,7:00 AM to 12:00 Midnight EST. MerkuryInnovations

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