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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 26 reviews

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73%
would recommend
to a friend

Customers are saying

Customers regard the Wi-Fi Smart Plug favorably, particularly praising its convenient USB ports for charging devices and its ease of setup and integration with smart home systems like Alexa. The user-friendly app is also highlighted as a positive aspect. No significant drawbacks were reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-26 of 26 reviews
  • Rated 5 out of 5 stars

    GREAT PLUG GREAT PRICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome piece of tech , works with ALEXA (Amazon Echo) Highly recommend

    I would recommend this to a friend
    • Brand response from Geeni official response
      Posted .

      Hi! Thanks for your awesome feedback. We're delighted to know that you enjoy using your Geeni products. Our main goal is to provide a convenient way of living to our customers and your satisfaction is a great compliment for us. If you have issues moving forward. you may contact our revamped support channels at support.mygeeni.com Mon-Sun, 7:00 AM to 12:00 Midnight EST. MerkuryInnovations

  • Rated 5 out of 5 stars

    Great plug for automatic lights and integration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Integration with google home and installation was super easy

    I would recommend this to a friend
    • Brand response from Geeni official response
      Posted .

      We are happy to hear that you got exactly what you wanted out of your product. We hope you enjoy your device and look forward to doing more business with you. If you have any issues moving forward, please let us know as we’re here to help. Feel free to contact our revamped support channels via email at [email protected] or call us at +1 (888) 232-3143, available from Mon-Sun, 9:00 AM to 9:00 PM EST. MerkuryInnovations

  • Rated 1 out of 5 stars

    Not good product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good product m, the manual power button stops responding after a couple of months

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Plug

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never could get it to sync with WiFi just use as a regular plug

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressed with this. Cannot get it to connect to Alexa. Had already bought two amazon smart plugs and they connected easily. This thing is junk.

    No, I would not recommend this to a friend
    • Brand response from Geeni official response
      Posted .

      Hi! Thank you for taking the time in sharing your feedback with us. We understand your frustration if you cannot get the device to work. For this one you will need to sync the Geeni app first to your Alexa. We would love to assist you if you can reach us in our support channels via email at [email protected], phone +1 (888) 232-3143, support.mygeeni.com for an online chat from Mon-Sun, 7:00 AM to 12:00 AM EST. MerkuryInnovations

  • Rated 1 out of 5 stars

    Lasted like a month

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 4 of these before christmas for lights but only one still works. I tried to reset it but still no luck. Really disappointed they stopped working. They wont even turn at all. I dont recommend it.

    No, I would not recommend this to a friend
    • Brand response from Geeni official response
      Posted .

      We want to apologize for your experience in our product. We'd like to learn more about your situation and what exactly happened so we can make things right. Please contact us and we will get back to you promptly. We look forward to hearing from you and earning you back your business. We would love to assist you if you can reach us in our support channels via email at [email protected], phone +1 (888) 232-3143, support.mygeeni.com for an online chat from Mon-Sun, 9:00 AM to 9:00 PM EST. MerkuryInnovations

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