Customer Ratings & Reviews

Hello ResilientFighter, we are sorry to hear that you were only receiving 5 channels with your antenna. Have you tried repositioning the antenna in a different location in your home? If not, we recommend placing the antenna near a window or place it has high as possible to maximize your reception. The antenna reception range is based on a line of sight signal path from the TV broadcast towers to your home. You can use a website like www.tvfool.com to determine the direction and distance of where the signals are coming from. Position the antenna where it is facing towards the signal path or towards the tower for optimal performance. Please make sure the run a channel scan every time you reposition the antenna.

If the problem persists, our Antenna Experts will be more than happy to help you get more channels. Feel free to give us a call at 1-800-654-8483, press option 4, and provide our Consumer Care Team with your ticket number 432334, so that we can resolve your issue promptly, or email us at [email protected] and include your ticket number (432334) in the subject line. Thank you. (Hours of operation: Monday – Friday 7 AM – 8 PM CST)

Hi Keeks, thank you for sharing your feedback with us. We are very sorry to hear that the antenna did not work for you. Know, your honest feedback is the key to helping us improve our products and future customer experiences. If there is anything we can do to improve your overall experience, we would greatly appreciate the opportunity.

Please feel free to give us a call at 1-800-654-8483 and press option 4 or email us at [email protected]. Thank you. (Hours of operation: Monday – Friday 7 AM – 8 PM CST)

Hi Area, please accept our sincerest apology for this unfortunate experience you had with our GE Indoor Loop Directional Antenna. As the manufacturer, we strive to provide complete customer satisfaction for people like yourself that purchase our products. We appreciate your feedback and are committed to making your experience right. We ask that you work with us directly to resolve this issue, as quickly as possible.

At your earliest convenience, please give us a call between the hours of 7 AM – 8 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 4, and provide our Consumer Care Team with your personal ticket number 401493, so that we can resolve your issue promptly. If you’d prefer to email, our contact is [email protected] and please include your personal ticket number (401493) in the subject line. We look forward to assisting you in resolving this issue.

Hello Mohammadali, we are sorry to hear that you’re less than satisfied with our GE Indoor Loop Directional Antenna. Our focus is to provide quality electronic products, that deliver and exceed our customer’s expectations. Know, your honest feedback is the key to helping us improve our products and future customer experiences. If there is anything else we can do to improve your overall experience, we would greatly appreciate the opportunity.

Feel free to give us a call at 1-800-654-8483, press option 4, and provide our Consumer Care Team with your ticket number 434618, so that we can resolve your issue promptly, or email us at [email protected] and include your ticket number (434618) in the subject line. Thank you. (Hours of operation: Monday – Friday 7 AM – 8 PM CST)

Hi Shirley, thank you for your valuable feedback. We apologize that you were only able to receive a few channels using our antenna. Have you tried using an amplifier with this antenna? Using an amplifier can help boost your antenna signal strength to get you more channels.

Our aim is your complete satisfaction. We would love the opportunity to work with you directly and have one of our EXPERTS help walk you through the troubleshooting steps. Please give us a call at 1-800-654-8483, press option 4, and provide our Consumer Care Team with your ticket number (411104) so that we can resolve your issue promptly, or email us at [email protected] and include your ticket number (411104) in the subject line. Thank you. (Hours of operation: Monday – Friday 7 AM – 8 PM CST).

Hi Jabu, thank you for sharing your feedback with us. We are very sorry to hear about the recent less than satisfactory experience you had with our GE Indoor Loop Directional Antenna. Our focus is to provide our customers with high-quality products every time, and we regret that this was not up to par. We are committed to making this right and would love the opportunity to work with you directly regarding this issue and assist with a resolution.

At your convenience, please give us a call at 1-800-654-8483, press option 4, and provide our Consumer Care Team with your ticket number 459856 so that we can resolve your issue promptly, or email us at [email protected] and include your ticket number (459856) in the subject line. We look forward to hearing from you soon. (Hours of operation: Monday – Friday 7 AM – 8 PM CST).

Hello Kishoreckumar, we are sorry that you are not getting any channels with the antenna. Did you perform a channel scan after installing the antenna? If not, this is a very important step to do to receive channels. You can use www.antennaweb.org to look for the DTV reception maps to determine the available stations and location of the broadcast towers in your area. We suggest that you perform a channel scan every time you reposition the antenna. If the problem persists, our Remote Expert will be happy to assist you.

Feel free to give us a call at 1-800-654-8483, press option 4, and provide our Consumer Care Team with your ticket number 430528, so that we can resolve your issue promptly, or email us at [email protected] and include your ticket number (430528) in the subject line. Thank you. (Hours of operation: Monday – Friday 7 AM – 8 PM CST)