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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 35 reviews

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89%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the Germ Defense 1.2-Gal. Warm and Cool Mist Humidifier's quiet operation and fine mist, praising its ease of use and the added benefit of an ionizer. However, some users found the water tank's capacity to be a limitation, requiring frequent refills. The humidifier's ability to produce both warm and cool mist was also a frequently cited positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 35 reviews
  • Rated 1 out of 5 stars

    Looks good but works bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works when it likes to work also calling best buy wasn't any help tasting you only have, 14 days to try it out that dose not work either, also I would not recommend the best buy in riverside Illinois there rude and say they don't care if you shop any where Elsa . A store I will no longer go to .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Ionizer, Noise level

    Rated 5 out of 5 stars

    nice unit for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine keeps the humidity where you want it and very quiet also has an ionizer. For the money it's easy to use and sit up. I love it and thinking about buying another .

    I would recommend this to a friend
  • Pros mentioned:
    Mist

    Rated 4 out of 5 stars

    Did the trick this dry winter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Crane Germ Defense humidifier starts up instantly with a fine mist. Make sure you don't keep anything right in front of the humidifier or it will get wet (duh)! Also when you flip the removable canister for filling, the top nozzle will fall out as it is not secured. Overall I am very satisfied with this product!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A solid humidifier with some issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate all the bells and whistles on this guy: variable settings, humidity sensor, ioniser, etc. However, the LED lights on the display are very bright, which makes it undesirable for the bedroom--unless you want a nightlight. Also, the buttons made very loud chimes/dings when you touch them, which annoys me. The top nozzle, which directs the vapor, also falls off when you invert the tank to fill--an inconvenience. It does get the job done in terms of humidifying, and it the motor is pretty quiet, but there are some significant design flaws.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ionizer

    Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of great features that control humidity levels, power levels, timer, auto-shutoff when empty, and ionizer. Decent price, very effective. Only complaint is that setting the options each time is a pain because it's not very intuitive and it doesn't save your configuration between uses.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Water tank

    Rated 4 out of 5 stars

    Good humidifier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well and is quiet. One thing I don't like is having to fill it up every day.

    I would recommend this to a friend
  • Pros mentioned:
    Mist
    Cons mentioned:
    Water tank

    Rated 4 out of 5 stars

    Good value for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well however tank only lasts for 6-8 hours not 24. Convenient for hot or cold weather.

    I would recommend this to a friend
  • Pros mentioned:
    Mist

    Rated 5 out of 5 stars

    it is good item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has many functions which is ion creation for cleaning air while it is working and warm mist and different level of mist. Shortly it is good item and over my expectation as a common humidifier

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great dual humidifer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy having the dual features to allow setting's in the home. To control the humidity & remove the allergens in the air. I glad I brought this product works well for the family home.

    I would recommend this to a friend
  • Cons mentioned:
    Water tank

    Rated 3 out of 5 stars

    It's ok, but nothing special.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit works well and as advertised. However, it does have several awkward features. When turning the unit on, you must adjust each setting to your liking Unfortunately, when turned off it looses all settings and must be completely reset each time. The water tank is probably my biggest complaint. With the handle on the top, when removing the tank from the unit, water drips all over the place. Then, you must turn it upside down to refill it, that is when the steam diffuser on the top falls off and spills additional water.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    A great umidifier.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit does a great job humidifying my bedroom. Totally quiet and vapor output is quite substantial. I use RO water, so there is zero white powder or mineral residue inside the unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, just be sure to install it at least 2 feet from the floor if you don't want to get a wet carpet ;-)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great humidifier.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son was congested for a few days. So i went and bought this. Easy to put together. Just add water. Cleared his sinuses up that night. Its on fleek.

    I would recommend this to a friend
  • Pros mentioned:
    Mist

    Rated 5 out of 5 stars

    A Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice and quiet humidifier,love the auto shut off when it reaches the set point,and the warm or cold mist options.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Mist

    Rated 5 out of 5 stars

    Whisper quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This humidifier produces a fine mist. It is relatively easy to maintain, with the reservoir requiring a refill daily, about every 12 hours. It is easy to refill if not a bit cumbersome.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ionizer

    Rated 5 out of 5 stars

    Great simple convienent humidifier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great simple to use humidifier with optional air purifier if you so choose to use. Very easy instructions and very easy to clean. Great buy

    I would recommend this to a friend
  • Pros mentioned:
    Mist

    Rated 5 out of 5 stars

    great humidifier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything it is advertised to do... and well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Humidifier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! A little pricey but works as advertised

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Puts out a lot of moisture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited to write this review till I used it for an entire season. It works very well. Sometimes too well as it may get the floor wet in front of the directional outlet. Other than that I like it and hopefully will last me through many seasons.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good buy for fairly large room.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the humidifier for my wife who worried about the air being too dry. I installed it quickly and it has provided a fine level of humidity and fitted into our room with a minimum of visual disruption and noise. We are happy with the product. I was especially pleased that the device holds enough water so that it does not require constant refilling.

    I would recommend this to a friend
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