Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 3.5 out of 5 stars with 10 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

60%
would recommend
to a friend

Customers are saying

Customers are satisfied with the performance and features of the AERO 16" AMOLED Laptop, finding it excellent in most aspects. However, some users expressed concerns regarding the battery life, reporting that it fell short of expectations. The laptop's overall capabilities were praised, but improvements to battery performance are suggested.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-10 of 10 reviews
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    A Good Laptop With Asterisks

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid GOOD laptop. I returned it for two reasons: I missed the fingerprint reader from other laptops and the functionality of the F-keys wasn't great. Pros: Bright screen, OLED looks gorgeous. Cons: middling battery life, no USB C charging (never worked, may or may not be supported), poor I/O (really, no USB A port?!), no fingerprint reader, TERRIBLE function key controls. Explanation of function keys: I rarely could adjust screen brightness, sound, or control other settings using their built in software. Windows 11 may be a culprit, but sound and brightness are important to change and this worked maybe 30% of the time without going into the taskbar and changing manually.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could have been a home run - but fell short

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great hardware, super screen. But I had issues with software. Glitches, errors on installation and updates, etc. Such as control center would over write color settings, browser would not remember user / passwords, could suddenly reboot.... Be advised, I am very computer literate, and even being on sale, spending this kind of $$, I do not expect these issues. Another thing, there are two 1gb SSD's installed - not one 2Tb.... you will have to direct where apps and games are installed. Don't get this wrong....The hardware is excellent - from alloy case, to keyboard, to OLED screen, plenty of RAM. However, I do not have patience for trying to find solutions or work arounds to get software and apps working at this price point.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Disappointment

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The USB adapter was a shock and frankly a joke. Not impressed, shockingly low battery time unlike the description that stated 8 hours, but more like 8 minutes

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited for this to get back in stock and I am so glad I did!!! This is so incredibly fast! The graphics are amazing. In addition, the fit, finish & build quality are top notch. I have had 8 laptops over the last 20 years & this one is the best. Only drawback is I wish you had my ports built in. Still, this laptop is a steal based on its hardware & speed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    the best

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best laptop for gaming i like to much and the size is perfect

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is really good does everything amazing only thing is the battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing laptop for the price

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned an asus I9 with similar specs expect this has the I7. Laptop plays games with less issues. My quest2 over wifi works with less lag and video studer. I do use steam for pc vr with the quest2. Only down side its 2 1tb drives and not one 2rb drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great graphics

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has great control of the fans. The 4k is awesome. It's loud but typical of a gaming computer. The lack of ports is annoying. Would like more usb ports. Better if ethernet was actually on computer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    4 months

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased on 2/23 on 6/14/23 laptop quit working completely

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Send my money back

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is canceled bsbshhshshhshdhebbsbbsbdhdbbdbndb

    No, I would not recommend this to a friend
Sponsored