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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.1 out of 5 stars with 237 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers enjoy the ease of use and straightforward installation of the Geek Squad Certified Refurbished Nest Learning Smart Programmable Wi-Fi Thermostat. Many found setup to be quick and intuitive, working seamlessly with smart home devices. The thermostat's condition was also praised, with many reporting it looked and felt brand new. Overall, the positive feedback highlights a user-friendly and high-quality product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 237 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy…open box. Matching set for the new house. Works so well compared to contractor supplied ones. Keeps house cool and wireless option is a definite plus. One of best on market.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual a great product from the Nest folks at Google. It has the usual aesthetics and ease of use functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. So easy to use, love the smart features!!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Working as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only negative I can find is I wish there was an away and hold or a vacation setting.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi GARETT, we appreciate your feedback. Your Nest Learning Thermostat can automatically switch to Eco Temperatures after it senses that nobody’s home. You’ll know Eco Temperatures are active when you see Eco on your thermostat and in the Google Home app. You can set Eco Temperatures when you are at home to help save energy.

      You can also add Nest Learning Thermostat to your Home/Away Routines. You can create Routines in the Home app that can use presence sensing to automatically adjust your home devices when someone comes home and when everyone’s away. Check out the help links below for more information:
      - Learn about Eco Temperatures and how to change settings: https://support.google.com/googlenest/answer/9245535
      - Learn more about Home & Away Routines: https://support.google.com/googlenest/answer/10071816
      - Change the settings for Home and Away Routines: https://support.google.com/googlenest/answer/10071810

      And if you need further assistance, our support team would be happy to assist you. Please feel free to contact us using this link:  https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new best thermostat. The eco setting is great and it’s also great that you can set the air and heat to on at the same time and the thermostats will automatically keep the house between your upper and lower limit temps by auto switching between AC and heat.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refurb - Brand new!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like the new one we bought! Appearance of it shows almost no wear/tear for it being refurbished. Have had it installed for about a week and it's working as intended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Thermostat works very well, i’m able to check my temperature away from home make sure it’s not running when it shouldn’t be and Monitor the temperature for my animals ! I also like that it keeps track of when to change my air filter

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refurbished price feels like new

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. I was worked about it being refurbished but it even came with the original packaging and manuals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Save

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will save you lots of money. I am glad I got it

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nest on a low voltage wall heater.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got mine to work with a two wire low voltage system. It attached better than another unit I installed. Good color choice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A great Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Have had one in our current home for several years. Just purchased a home in the mountains and installed one there too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refurbished Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had one already so added this to the house. Was refurbished but basically brand new. Worked as it should with zero issues

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great even without AC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Only wish my place had air conditioning to really put it to work. Looking forward to heating season when I can put it to better use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nest thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this thermostat very easy install good instructions. What I didn’t like is that it doesn’t integrate with SmartThings very well you can still control the thermostat but very basic. Also I have a harmony remote once it integrated with it but unfortunately once nest went with google it has became incompatible.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great. Its easy to install and set up. I think the greatest thing about it is that you can lock it so the kids can’t adjust the temperature and waste the energy (gas/electric) and I can control it from my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great technology to have!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my fourth Nest Thermostat. It works great especially if you are out of town and have teenagers. You can always adjust the temperature back to where it’s supposed to be!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Well made thermostat.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far has worked just like it should. Instillation was straight forward. We didn't need extra power wire. Wish backing plate matched the color of housing. A little early to review how well it learns.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best purchase I have ever done

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product it’s amazing I can move everything thru my phone and it learns my way to have the house with Ac

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but be careful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These worked. Although I still have 1 to install. Beware, you must charge these before installing, especially refurbished units. After talking to Nest tech that was a big issue. At least 30 minutes.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi 82ndAbn, thanks for choosing Google Nest products, and we appreciate that you contacted our support team for assistance with Nest Learning Thermostat. However, we are sorry to hear about your disappointment in having to recharge it.

      Your Nest thermostat gets its power from your HVAC system’s wiring. There are cases where these wires can't deliver enough power to support the Nest thermostat's features, then they start draining the batteries and disconnect from your Wifi network. In such cases, installing a common(C) wire between your HVAC and Nest thermostats can resolve the battery drain problem.

      If you still experience some issues with your Nest Learning Thermostat. Our support team would be happy to assist you once more, if you could visit our page: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the PSE rebate and the refurbished pricing, the unit was entirely reasonably priced. Love the feature set. Easy to use, easy to install.

    I would recommend this to a friend